Property Manager Revenue Growth
Resume:
Marcus O’Neal
Cincinnati, OH ***** • 937-***-**** • **************@*****.***
SUMMARY
Highly motivated, result driven Professional with experience working in commercial and multifamily management, with proven ability to drive revenue growth and increase market share through effective business planning, marketing strategies and research. Seeking to flourish in a career opportunity that will utilize diverse management, sales and marketing skillsets to contribute as an integral part of the company’s success.
PROFESSIONAL HIGHLIGHTS
The Prime Residence Group
Regional Property Manager February 2024 – Present
Cincinnati, OH
Responsible for handling a portfolio comprised of assets financed with diverse funding streams. Adept at governing all facets of resident move-ins/outs. Focused on developing and implementing marketing campaigns to increase and promote brand awareness and delivering exceptional sales training programs to drive revenue growth and team productivity.
-Recruits and trains marketing and sales specialist on strategies to improve overall sales targets.
-Effectively manages all corporate marketing functions, overseeing brand management, commercial property acquisition launches, advertising initiatives and social events.
-Developed property management training program and supervise team tasked with accomplishing goals and resolving financial discrepancies.
-Tracks accepted levels of unit turnover and renewal rates, as well as occupancy, delinquency, concession, bad debt.
PNC Bank
Financial Sales Consultant September 2023 – January 2024
Washington, D.C.
Responsible for providing financial services to business and consumer clients. Specialized in loan products, matching bank products with customer needs. Successful in achieving sales goals while maintaining high level of customer satisfaction. Certified as a National Mortgage Loan Officer (NMLS).
-Assisted customer in developing budgets and loan-term financial plans.
-Built and maintained client relations resulting in increased sales growth.
-Reviewed and evaluated client’s credit and credit needs to determine loan feasibility options.
BRG Properties
Portfolio Manager January 2023 – July 2023
Cincinnati, OH
Responsible for managing a portfolio of two properties (336 units).
- Maintained/reviews/tracks daily budget for repairs, income and expenses and increased income by raising cash flow and reducing vacancy rate.
- Independently managed the company’s largest portfolio consisting of 336 units, creating revenue sharing arrangement.
- Continual ability to increase overall occupancy, retention, and brand awareness across two sites managed.
- Managed all on-site, resident and vendor relations for portfolio and ensured timely and accurate reporting.
- Managed and coached a team of 3 Property Managers and Regional Maintenace Managers.
- Supervised and coordinated preparation of annual operating and capital budgets and ensured timely and accurate reporting.
R Communities Property Management
Regional Sales and Marketing Manager November 2021 – October 2022
Cincinnati, OH
Responsible for planning, executing, and maintaining lease contracts, maintenance, managing annual budgets and establishing relationships with occupants. Committed to motivating the team to work together under a unified mission and culture of continuous improvement.
-Responsible for providing daily leadership abilities to professionally operate 5 properties.
-Managed all aspects of the property including fiscal components, staff management/human relations, marketing, public relations, operations/facility management.
-Managed overall tenant relations, including promoting tenant satisfaction and streaming services delivery.
-Managed and operated a budget of 1.6 million and ensuring costs remain at or below expenditure guidelines.
-Managed and monitored social media platforms to promote the community to increase brand awareness.
A1 Equities June 2020 – October 2021
Regional Property Manager
Cincinnati, OH
Focused on optimizing sales effectiveness. Introduced new sales strategies and tools that have differentiated the company while raising the bar on tenant satisfaction.
-Supervised improvements for 945 units. Responded to tenants needs on 7 managed properties, overseeing all maintenance repair requests.
-Prepared and negotiated contracts with potential tenants and enforced rental contracts to reduce violations.
-Maintained records of rental or usage activity, special permits issued, maintenance and operating costs, and property availability.
-Managed overall sales process; Developed, trained and coached sales team to reach sales goal and implement strategies to exceed goals.
TWG Springdale Apartments September 2019 – June 2020
Leasing Sales Consultant
Cincinnati, OH
-Prepared lease agreement paperwork and conducted credit checks for potential tenants.
-Performed property inspections, checking for routine maintenance requirements and scheduling with contractors when necessary.
-Managed portfolios, driving marketing initiatives for the company, evaluating sales initiatives through outreach & competitive trend analysis.
-Consistent record of top performance, the ability to drive territorial revenue growth and increase market share through relationships and business planning.
-Responsible for driving and managing underperforming portfolio activity to success.
-Developed marketing strategies through outreach and training of new-hires and existing employees.
Home State Protective Services July 2019 – December 2020
Office Manager
Cincinnati, OH
Committed to providing comprehensive services.
-Ensured office efficiency by handling correspondences, managing file systems, and overseeing supplies and equipment.
-Oversaw day-to-day activities as main point of contact and kept management informed regularly.
-Provided direct administrative support, including scheduling appointments, meetings, and events; maintain file systems; mailing and shipping packages.
United States Army Reserves August 2016 – Present
Administrative Services Supervisor
Responsible for developing, maintaining, and using a soldiers’ full range of potential.
-Led operational missions for personnel and convoys to achieve the mission, ensuring compliance of policies.
ACADEMIC QUALIFICATIONS
Wittenberg University
Associates of Science Degree, Biological Sciences 2019
Springfield, OH
Central State University
Associates of Arts Degree, Military Science 2019
Wilberforce, OH
Hondros College of Real Estate
Military Relocation Professional Certification MRP 2022
Senior Real Estate Specialist Certification
Home With Diversity Certification
Cincinnati, OH
University of Cincinnati Linder College of Business
Bachelor of Business Administration Degree, Real Estate 2022
Cincinnati, OH
Contact this candidate