Jeannette
Drescher
Layton, UT *****
W: ***********@*****.***
Skills
• Office Management
• Data Entry
• Scheduling Appointments
• General Office
• Medical Terminology
• Referrals
• Ability To Prioritize
• Microsoft Office
• Answering Phones
Accounts receivable and
payable.
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• Quick books and Excel.
Professional Summary
Organized Office Manager versed in coordinating workflows to support administrative needs. Excellent file management skills coupled with expert- level [Software] proficiency. Proactive problem solver with high-level business and financial acumen.
Take charge oversees day-to-day office operations and trains and supervises administrative staff. Strong organizational skills and consistently manages multiple projects simultaneously. Advanced computer literacy and proficiency with software suite products.
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Willing to take on any task to support team and help business succeed. Offers strong phone skills and management abilities.
Experience
J Comm Corporation Clearfield, Utah
May 2022 - January 2024
Office Manager
• Controlled office supplies, including placing new orders. Supervised front office activities expertly, including accounts payable and receivable,, and mail management.
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Completed advanced clerical tasks, including account reconciliation and document management.
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Assisted with recruitment process by reviewing resumes and scheduling interviews.
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• Developed office organizational plan to create efficiency inventory tracking. Graves Floral and Gift Shop Gatesville, Texas
September 1996 - May 2021
Floral Designer/ Manager
Kept workspaces clean and organized to ensure efficiency during busy periods.
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Assisted with setup at large-scale events such as weddings or corporate functions when required.
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• Took special requests for arrangement designs or products. Leveraged strong understanding of floral products, care and handling and plant and flower identification to explain related requirements to customers.
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Verified freshness and appearance of floral products and merchandise displays.
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• Maintained inventory of all design materials, tools, and accessories. Collaborated with clients to understand their vision and preferences for custom design.
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Answered telephone promptly and provided friendly, helpful service to callers.
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• Interpreted and processed FTD, Teleflora and internet orders.
• Created unique floral arrangements for store, customers etc.
• Ordered flowers, greenery, and supplies from wholesalers and vendors. Conducted consultations with potential clients to discuss pricing, options, and availability.m
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Trained new staff in proper floral care techniques, arrangement methods, and customer service skills.
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Prepared specialty items for customers, including bouquets, wreaths and corsages.
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Southway Internists Lewiston, Idaho
September 1987 - May 1997
Patient Accounts Manager
• Managed patient accounts to ensure timely and accurate billing. Resolved outstanding balances on patient accounts by negotiating payment plans.
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• Ensured proper coding of medical procedures for accurate billing purposes. Coordinated with insurance companies for claim submission and payment processing.
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Assisted patients with understanding their account statements, insurance coverage, and financial responsibilities.
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Maintained strict confidentiality of all patient financial information in accordance with HIPAA guidelines.
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Education
May 1968
Diploma
Bingham High School, Copperton, Utah
December 1981
Diploma
The Bryman School of Nursing, Salt Lake City, Utah