Business Analyst Project Manager

BARAKA PAYNE, MBA,PMP, CSM

Houston, T.X. 703-***-**** ******.*.*****@*****.*** www.linkedin.com/in/barakapayne Project Manager Business Development Consultant Business Analyst

Areas of Expertise

Customer Centricity Process Improvement & Optimization Business Case Development

Requirements documentation Business Process Mapping Complex Problem Solving

Data analysis and Visualization Organizational Development Change Management

Stakeholder Engagement Team Development & Leadership Gap Analysis

PROFESSIONAL CAREER SUMMARY

Certified Project Manager and Business Analyst with over 12 years of experience in Agile environments. Directed, and coached small to large scale projects for private sector and government agencies such as Raytheon, U.S. Fish and Wildlife Services and Federal Aviation Administration. One of the most memorable business requirement sessions was when our project team discovered a blood evidence room and how we had to strategically collaborate to accomplish this unique project task..

How do we see a problem, understand its core issues, develop an action plan, and how to implement a timely response that positively affects an organization's strategic horizon. My ability to have open and honest dialect with stakeholders has helped to make clear project objectives, all while focusing on the fluid question of “what do they really want”. By doing so this has lead to numerous successful projects. I enjoy being versed in several project deliveries and methodologies: Scrum, Kanban, Incremental, Iterative, Project Management Life Cycle, Enterprise Design Thinking has helped me oversee project budgets between $500k up to $1M.

Directed and coached on 20 mid to large scale projects that resulted in project schedules averaging 30% ahead of completion.

Monitored and analyzed key performance metrics to inform decision-making and drive improvement. Assisted in recruiting new team members as needed and prepared detailed reports for management on data trends and insights.

RELEVANT EXPERIENCE

Immersed in real time business operations where we covered Business Analysis tools and techniques, Product Owner roles, Scrum Master duties and Project Managers attributes in various tech skills building cohorts. These cohorts have a similar profile to various software development companies.

I performed duties as a Business Analyst Consultant being a change agent, understanding business objectives and goals with the end result of a value product for our customers:

■Actively engage with stakeholders to build positive relationships also developed strategies to manage and resolve conflicts among stakeholders.

■Contributed to backlog grooming by providing insights and feedback” User-Centric Approach: Advocate for the end user. Consider how each backlog item aligns with customer needs, business value, and overall project objectives.

■Utilized a combination of interviews, document analysis, workshops, surveys, and business process descriptions to elicit comprehensive business requirements. Collaborated with cross-functional teams during interviews to extract critical insights for project requirements.

■Collaborated with cross-functional teams throughout the SDLC” ensuring we maintained clear, and concise project objectives.

■Have utilized different Business Analysis tools & techniques such as: developing Ishikawa diagrams, Gap analysis, Competitor analysis, building business process maps/diagrams, low fidelity wireframes and prototypes, conducting “As is” to “Future State” analysis

PROFESSIONAL EXPERIENCE

Mallini Transport Houston, T.X. 10/2017 to Present

Business Analyst and Change Management Consultant with expertise in implementing and overseeing organizational change initiatives, process improvements, and software product delivery. Skilled in assessing organizational needs, identifying areas of improvement, developing strategic plans, and driving successful change.

Hazmat Logistics/Business Analyst

Reduced driver downtime of over the road (OTR) logistics by 30% by assessing and analyzing unreported accidents.

Conducted comparative analysis which led to implementing adequate commercial lighting for company drivers

Performed interviews to elicit stakeholder’s needs that created business requirement documents and new company policies and procedures.

Gibbs Contracting Springfield, V.A. 09/2013 to 09/2017

Navigated and strategized end-to-end project management of 10 large-scale enterprise and departmental projects. Provided sound leadership to management and business strategy initiatives to large project team up to 30 persons. Successfully led change management initiatives, including conducting Business Impact Analysis to identify potential risks and challenges, and developed strategies to mitigate them, resulting in smooth transitions and minimal disruptions to business operations thereby, maximizing stakeholder buy-in.

Project Manager/Business Analyst

Promoted to Project Manager after 10 months of employment as a direct result of excellent work ethic, project goals and adaptability, outstanding performance, and superb professionalism.

Gathered and processed data to inform marketing strategy for projects and make calculated decisions.

Generated and developed effective business ideas and plans for Subject Matter Experts (SMEs) through market research and SWOT analysis

Project Outcomes

Led and collaborated cross-functional teams of around 30 people using agile principles, resulting in a 20% reduction in escalations and 25% increase in team productivity.

Managed stakeholder expectations and buy-in which increased stakeholder engagement by 40% measuring metrics against the project’s communication plan.

Oversaw daily stand-up meetings, town halls, pre and post phase renovations boosting task efficiency by 20% on average.

Developed user stories, use cases, BRDs, wireframes, process mapping, and user journey maps to clearly define project scope and requirements for cross-functional teams, resulting in a 15% increase in stakeholder satisfaction and a 10% increase in project completion efficiency.

The BRANLIK Strategy Group, LLC Washington, D.C. 06/2007 to 06/2013

The BRANLIK Strategy Group was a firm that specialized in logistical management, project management, move and relocation services that provided consistent on scope on schedule product delivery.

Project Manager/ Project Manager Consultant

Leveraged Business Process Modeling Notation (BPMN) to document business activities and optimize the use of the PSMS. Resulted in a 40% increase in process efficiency and a 30% improvement in operational effectiveness by identifying bottlenecks and streamlining workflows

Improved project completion rate by 20% via project tracking analytics that better monitored resources and timelines.

Certifications & Education

Professional Scrum Master (PSM) Scrum.org Enterprise Design Thinking Practitioner IBM Project Management Professional (PMP) Professional Management Institute Six Sigma White Belt (CSSC)

Agile MBA (Concentrated MBA in Agile Principles and Methodologies) The Job Hackers

Technical Skills

Jira, Confluence, Miro Business Process Diagramming (Microsoft Visio, Draw.io, Lucid Chart) UI UX (Balsamiq, Figma, Blender) Data Analytics (Microsoft Power Bi, Excel, Tableau) Google Analytics SQL database

Contact this candidate