Lakisha Young
Assistant Manager - Dollar Tree
Fayetteville, NC 28311
*****.********@*****.***
Over 5 years of customer service experience, excellent ability to communicate with diverse populations. Excels in busy work environments; detail oriented and a highly organized individual who is more than capable of representing the organization in a pleasant and professional manner. Work Experience
Truck Driver Class A
Marten Transport-Colonial Heights, VA
April 2023 to Present
Regional driver
Truck Driver Class A
C.R. England-Tar Heel, NC
February 2021 to April 2022
Regional truck driver
Assistant Manager
Dollar Tree-Fort Lauderdale, FL
2014 to November 2017
• Stock and Block shelves after store is closed
• rotate inventory on a daily basis.
• Unload delivery on a weekly basis.
Housekeeper
Ritz Carlton-Fort Lauderdale, FL
February 2013 to June 2013
• maintaining the integrity of the hotel by delivering the best cleaning service of my ability
• Clean and maintain rooms on a daily basis.
• Maintain laundry and property to hotel standards Reservationist
Spa Atlantis-Pompano Beach, FL
January 2004 to September 2005
• Obtained confirmation of travel and lodging space and rate information.
• Executed daily operations of customer service.
Front Desk Agent
Sheraton-Fort Lauderdale, FL
March 2001 to November 2003
• Greeted, registered and assigned rooms to guests.
• Offered information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Kept records of calls for service.
Switchboard operator
Marriott North-Fort Lauderdale, FL
September 1999 to April 2001
• Pushed switch keys on cordless switchboard to make connections and relay calls.
• Kept record of calls placed and toll charges.
• Performed clerical duties, such as typing, proofreading and sorting mail.
• Successfully handled over 100 lines.
Education
Diploma
Cornerstone Christian Academy - Atlanta, GA
2004
Commercial Driver's License (CDL)
Class A
Expires: June 2027
State: NC
Skills
• Management
• Assistant Manager Experience
• Multi-line Phone Systems
• Laundry
• Cash Handling
• Tractor-Trailer
• Commercial Driving
• Driving
• Communication skills
• Organizational skills
• Time management
• Truck driving
• Restaurant experience
• Leadership
• Supervising experience
• Cash register
• Sales
• Retail management
• POS
Certifications and Licenses
CDL Class A
CDL
Driver's License
Air Brake Endorsement
Assessments
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.