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Customer Service Care

Winter Springs, FL
June 19, 2024

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**** ********* ***** *****


FLA, 32707, USA

Professional Summary:

Highly dedicated, experienced and accomplished professional with over twenty years of work experience in Business Administration and Customer Service.


To secure employment in a dynamic organization where I can make a significant contribution in utilizing my gained experience, skills and expertise.

To bring positive energy and passion to the continuous growth and success of your organization.


Team Player – Committed to team environment dynamics, contributing expertise and following leadership directives while supporting a positive work space.

Communication – Ability to confidently and comfortably liaise with Superiors, Team members, Customers and other Stakeholders.

Work Ethics – Self-motivated, flexible, detail oriented and very organized. Able to multi-task, work independently and works well under pressure. Always willing to go the extra mile.

Customer Care – Dedicated to providing exceptional service to all customers both internal and external.

Leadership – Has strong leadership skills.

Ability to motivate, effectively train and inspire a team to achieve goals and to improve professional standards.

Technical Proficiency – Proficient in the use of Microsoft Office tools and can quickly grasps internal software.

Well developed in report writing.

Work Experience:

Managing and overseeing of Administrative procedures/processes

Performance Management

Cost Effective Management/Efficiency in Internal Controls

Daily supervision of Administrative/Ancillary Staff

Cash Management

Customer Service

Project Management

Building/Property Management/Maintenance

Preparation of Budget

Employment History

Ministry of National Security – 1977 to 1978

Life of Jamaica Insurance Company – 1978 to 2003

Sagicor Life Jamaica Insurance Company 2003 to 2023


Associate Customer Service, ACS, LOMA

Principle of Life Insurance, LOMA

Diploma in Supervisory Management

Certificate In Supervisory Management

Certificate in Leadership Coaching

Certificate in Transformational Leadership

Certificate of Accomplishment – Customer Service

Certificate of Participation Time Management Workshop

Certificate of Participation Anti-Money Laundering/Counter-Financing of Terrorism


Available upon request

Contact this candidate