Project Management Scrum Master

Vinnie Mehta

PROFESSIONAL SUMMARY:

•Seasoned and versatile Agile Coach/ Certified Scrum Master, armed with extensive experience in Agile project management and firmware development with CSM and PMP certification.

•Display strong experience in overcoming organizational challenges of transitioning to Agile methodology from traditional project management and development.

•Demonstrate strong team player and interpersonal skills with the ability to build relationships across organizational levels and effectively deal with a team comprised of both local team members and off-shore team members.

•Leverage expertise in conducting analysis to recognize issues and develop effective resolutions; performing scoping to address business and technical needs.

•Exemplify strong ability to grasp new things quickly, as demonstrated by seamless transitions made between several technologies, tools, and libraries both in development and project management roles.

•Years of experience of working with Agile Tools, like Jira with 5+ years of experience, Rally and Version One with 4+ years of experience.

•Creative, analytical and determined Scrum Master and Agile Coach with 7 + years of experience including Project management, Business Analysis, Business Process Management and Business Process Re-engineering.’

•Conducted process audits and furnished ITIL process support for 2+ years of experience

•Project management experience involves delegating responsibilities, budgeting, designing time schedules and work breakdown structures, preparing weekly status reports for management, communicating and presenting the reports, and resolving issues and conflicts.

•Created custom E-COMMERCE solutions for clients and then monitored client progress for 3 + years..

•Experienced in capturing Business Models and Requirements with UML artifacts using tools like MS Visio and Rational Rose.

•Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.

•An expert at requirement gathering, analysis and translating the requirements into clearly defined business requirement specification and functional specification.

•Expertise in organizing and coordinating various project meetings such as user meetings, workshop sessions, JAD sessions, and change request analysis.

•Worked with business stakeholders to collect and translate business needs into data and process flows.

•Experienced with eBusiness, e-commerce and eMarketing analysis, strategic and tactical planning, and implementation.

•Strong experience in MS Project, MS Center and PMO.

•Extensive use of Microsoft SharePoint for project management and project file archiving

•Experience included directing and working in agile and scrum environment. Along with agile adoption. I formulated and directed the project management office; (PMO) training program in respective teams utilizing the PMI institute's PMBOK.

•Analyzed product productivity metrics, applied strategies for driving sales increases and produced position productivity reports based on the position of the products within the sites.

•Analytical and methodical approach to problem-solving, identifying root causes and taking corrective actions to meet long-term business and system requirements.

•A professional, committed, detail-oriented and motivating team player with excellent analytical, communication, leadership, and problem-solving skills who enjoys complex and challenging projects.

Education:

Bachelor Degree

Northwestern University

Industrial Psychology and International Business

TECHNICAL SKILLS:

Project Management: MS Project, MS Visio, MS Office, Waterfall, Agile tech, PMI Project Management, System Development Life Cycle (SDLC), Scrum, Agile, Waterfall, RUP

Siebel: Data Migration (EIM), Configuration and Customization

Scripting Languages: Perl

Databases: Oracle 8i/9i/10g, MySQL, SQL, PL/SQL Stored Procedures, and MS Access

97/2000

Presentation/Frontend: MS Visio, HTML, Java Scripts, JSP, JavaBeans, Swing and Developer 2000

Application Server: BEA WebLogic App Server 7.x and 8.1, JBoss, and Tomcat

Operating Systems: UNIX, Windows NT/2000, Windows XP, 2003 Server

Tools: HIPAA testing tools

Other Skills: Photoshop, Corel Draw, MS Office.

Programming: ASP.net, C#, VB.net, Classic ASP, VB, HTML, CSS, XML, Java-Script, VB Script, UML, OOA, OOD, OOP

Web Development Tools: Visual Studio 2005 / 2008 / 2010, Dream Weaver 8.0

Backend Tools SQL Server 2000/ 2005, Access

PROJECT SUMMARY:

Client : Cisco SBG Agile Transformation Team

August 2016 – Present

Position: Agile Coach

Coaching and developing engineering teams to adopt and implement Agile and Scrum principles and practices. Member of the Agile Excellence team working on organizational improvements and Agile implementation. Establishing and developing an Agile culture for the future. Coaching Scrum Masters, Product Owners, and organizational leaders on all aspects of agility.

Responsibilities:

•Enforced Scrum principles, which resulted in reduction of Cycle time by 35%. Thus increasing team's throughput in less than 8 weeks.

•Worked with Product team to define product vision, and the roadmap.

•Delivered Agile trainings to big groups (training include Agile 101, Product owner raining, Scrum Master Training, Managers Training)

•Tracks and reports status and other metrics against goals on an ongoing basis

•Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

•Align business focus by visualizing value on a user story map

•Discover user needs through cross-discipline collaboration

•Pull business value via INVEST-able user stories

•Facilitated Agile Adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

•Removed obstacle for the Program by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.

•Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

Client: Stubhub/Ebay

October 2015 – September 2016

Position : Scrum Master/Project Manager

facilitated release planning ceremonies, with up to 120 participants. Supported the transition

worked with the PMO team to further their transition from a traditional stance to a coaching stance in a coach-the-coach

worked with Program Management unit to provide support as they led

worked with strategy to lean out the project portfolio

worked with teams on Scrum ceremonies

assisted Scrum Masters in developing their skills related to conflict resolution, group facilitation, Scrum and Lean thinking

provided one-on-one coaching with Scrum Masters, Team Members, Product owners, Engineering Manager.

Client : Cisco CVG Agile Transformation Team

October 2014 – Sep 15

Position: Agile Coach

Coaching and developing engineering teams to adopt and implement Agile and Scrum principles and practices. Member of the Agile Excellence team working on organizational improvements and Agile implementation. Establishing and developing an Agile culture for the future. Coaching Scrum Masters, Product Owners, and organizational leaders on all aspects of agility.

Responsibilities:

•Enforced Scrum principles, which resulted in reduction of Cycle time by 20%. Thus increasing team's throughput in less than 8 weeks.

•Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

•Align business focus by visualizing value on a user story map

•Discover user needs through cross-discipline collaboration

•Pull business value via INVEST-able user stories

•Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

•Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.

Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

Client: Fuzion Analytics

March 2013 – October 2014

Position: Agile Coach/ Program Manager

Fuzion Analytics is a data mining and analytic services organization dedicated to serving the informational needs of the Long-Term Care (LTC) insurance industry. Aim of the project was to do the Business Intelligence and Interactive Reporting, Data Mining, Predictive analytics, trends, multi-dimensional reporting, and fraud detection and case management using the data.

Responsibilities:

•Defined project scope and objectives through internal project management methodologies.

•Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.

•Established effective communication for the department with consistency across development and business management. Presentations, recommendations and updates provided regularly to the Director office.

•Researched current ITIL standards and Architecture integration Processes.

•Collaborated with staff members in ITIL framework implementation.

•Conducted process audits and furnished ITIL process support.

•Hired to help the company develop and effective e-commerce presence.

•Delivered reports that summarized sales and marketing data critical to making key business decisions.

•Trained a staff of e-commerce support associates to handle customer service calls from the website

•Provide visibility to team impediments/risks and helps eliminate them

Coaches and mentors agile team members and provides constructive performance feedback

•Trained and coached a development team of 6-8 and management team of 12 to utilize Agile Methodology with Scrum

•Encouraging the team for self organization to boost the efficiency and coordination

•Working with stake holders / product owners to prioritize the requirements for sprint.

•Encouraging the team to come up with reusable elements and use the best practices.

•Helped the product owners to come up with set of stories for better understanding for estimate and development.

•Motivated the team to come up with quality shippable product and meet the product goals.

•Tracks and reports status and other metrics against goals on an ongoing basis

•Managed offshore teams in different geographical places.

•Ensured task completion to specification, on time and within budget.

•Representing the team to report overall project status and upcoming risks and suggest solutions about it.

Environment: MS Office, SQL Server, Agile, Jira,MS Project, MS Access, Rational Clear Quest, Rational Clear Case, Rational Requisite Pro, Rational Rose, UML, RUP, MS Excel, MS Word, MS Power Point, MS Visio, Balsamiq, Tera Data.

Client: United Health Care, Cypress (Los Angeles), CA

Apr 2011 to March 2013

Position: Agile Coach/ Scrum Master

ICD10 upgrade on claims downstream applications. Aim of this project was impact assessment for key claims downstream applications such as claims reporting, post adjudication analytics, provider reimbursement tracking applications, customer support applications. Prepare overall remediation plan, systems implementation strategies were key deliverables for this project. During phase-1 of this project our team made internal database upgrades, system upgrades for few key applications.

Responsibilities:

•Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

•Working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burn down, Release Burn down.

•Facilitating Scrum of Scrum for offshore Scrum teams in US states and India.

•Managing the overall performance and delivery of cross-functional

•Facilitating sprint planning as Scrum master for multiple Scrum teams;

•Publicizing the team's progress and successes to make sure they are highly visible to product owner/ stakeholders.

•Managing projects in both Agile and Waterfall development environments.

•Keeping the team together all the time to ensure successful sprints.

•Migrating the Projects from Waterfall to Scrum is major responsibility.

Environment: MS Office Excel, Word, Jira,PowerPoint, MS Project, MS Visio, UML, Rational Unified Process (RUP), Rational Suite RequisitePro, Rational Rose, Windows XP, HTML, XML.

Client: Christiana Care Health System, Wilmington, DE

October 2009–Mar 2011

Position: Agile Project Manager

Christiana Care Health System, which dates back to 1888, is one of the region's largest not-for-profit health care providers, serving the people of Delaware as well as neighboring areas of Maryland, Pennsylvania and New Jersey. I have worked on multiple projects at the same time. First project was a business rules engine for claims processing. The other project was point of care application which enables healthcare organizations to manage all clinical documentation, including comprehensive assessments, physician orders, visit notes, medication profiles, labs and X-ray reports, pictures, images and maintaining the EHR.

Responsibilities:

•Worked with customers and product manager to prioritize and validate requirements.

•Completed plans for long-term goals using Microsoft Project.

•Outstanding Gasps of ITIL principles and processes.

•Superior facility with ITIL processes and life cycles.

•Coordinated the work efforts of 8-person team for various projects. Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.

•Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

•Created custom e-commerce solutions for clients and then monitored client progress.

•Developed presentations to potential clients that explained e-commerce and its benefits.

•Responsible for overhauling internal e-commerce solutions to make them more efficient.

•Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping

•Created detailed process flow documentation based on the input from system users and understood the system architecture

•Responsible for defining project scope, goals and deliverables that support business goals in collaboration with management and stakeholders

•Responsible for developing project plans and associated communications documents and reports for all stages of the process

•Responsible for meeting the project schedules while maintaining the project costs

•Set and continually managed project expectations with team members and stakeholders

•Work closely with multiple vendors in resolving project risks, issues and conflicts

•Communicated and escalated dependencies, issues and risks to stakeholders

•Appraised project sponsors on the project progress and provide support in managing project dependencies and critical path

•Responsible for managing resources while providing coaching and guidance on various aspects of their project responsibilities

•Resource planning including adding/off-boarding resources according to project requirements

Environment: MS Visio, Agile Methodology, Jira, Microsoft SharePoint, SQL Navigator, SQL Server 2003/2005, ASP.NET, Work Tracker/TFS.

Client: Union Bank

January 2009- Sep 2009

QA Test Engineer

•Created test cases for various interfaces based on Business Requirement Documents and System Specification documents

•Analyzed Functional Requirements and Use Cases to create Test Plan and Test Cases

•Designed, developed, documented and maintained detailed test cases using Quality Center (QC), including import of test cases created in MS Excel

•Perform Wire Transfer, Create Book Transfer, Bill Auto Pay to Consumer and Business Accounts

•Transfer money To and From the right accounts between banks

•Performed Smoke, Functional, Regression and Integration Testing.

•Conducted the Cross Browser Testing manually.

•Wrote and executed SQL Queries to validate database content and verified correctness of business logic

•Executed Jelly Bean application on Android platform and provided debug support for responding the issue and retested the scenario.

•Tested the application on iPad and iPhone when the operating system was unveiled and made sure the application was enhanced to be compatible with the Android devices

•Created and executed QTP Test Scripts for Smoke and Regression Testing

•Defined GUI Checkpoints to check text boxes, combo boxes, checkboxes and images using QTP.

•Performed Functional and Data Driven Testing on the Web Services

•Performed manual testing of online transactions over iOS devices for compatibility testing between different browser settings on mobile platform.

•Used console log feature in the IOS to see if app is being adversely affected by other apps/software on the iPhone/ iPad.

•Worked with iTunes for installation and upgrades to the app

•Used console log feature in the IOS to see if app is being adversely affected by other apps/software on the devices like iPhone / iPad.

•Execution of Test Suites using Test Batch Runner

•Kicked off and conducted Ambiguity Resolution and Bug Triage Meetings

•Presented regular progress reports, defect reports and test execution reports

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