NADEGE CALIXTE
**** ********* ** *** ***, Brooklyn, NY 11226
718-***-**** *********@*****.***
PROFESSIONAL SUMMARY
Highly motivated to manage patient progress and encourage sustainable habits for health and wellness. Caring Quality Improvement Coordinator passionate about maximizing patient care standards in day program environments. Physically fit and mentally sharp professional with nine and a half years of healthcare experience. Adaptable healthcare administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in a more complex regulatory environment.
SKILLS
Progress documentation
Direct patient care
Patient privacy and confidentiality
Regulatory compliance
Data entry
Behavioral management
Charting and clinical documentation
First aid and safety
WORK HISTORY
PM SHIFT SUPERVISOR 04/2009 to Current
AABR INC - New York, NY
Completed records in logbooks, journals and care plan to document accurately report patient progress.
Monitored progress and documented any status switches accordingly.
Evaluated patients are suffering from asthma, appendicitis, and hernia.
Encouraged creative thinking, problem-solving, and empowerment as part of the facility management group to improve morale and teamwork.
Ensured HIPAA compliance.
Preparing packages for an annual client meeting.
Administered medication as directed by a physician.
Trained new staff on quality control procedures.
HOME CAREGIVER 04/2011 to 05/2018
St Nick Alliance - Brooklyn, NY
Provide safety and well-being of each patient in adjustment with the care plan.
Transported individuals to medical appointments and other duties.
Supervised daily activities and assisted when required.
Improved rapport with patients to create a safe and trusting environment for care.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Meal planning and preparation
RECEPTIONIST 01/2003 to 02/2010
La Renaissance Auto School - Brooklyn, NY
Aggregated and processed documentation and reports for office meetings, distribution, and filing.
Provided clerical support to company employees, including copying, faxing and file management.
Corresponded with clients through email, telephone or postal mail.
Kept reception area clean and neat to give visitors a favorable impression of the company.
Communicated with vendors, contractors, and professional services personnel to receive orders, direct activities and inform management instruction.
Greeted customers and visitors are in-person and via telephone calls.
Answered inquiries and addressed, solved or escalated issues to management personnel to ensure client satisfaction.
EDUCATION
Erasmus High School - Brooklyn, NY High School Diploma
2003
Post University - Waterbury, CT Bachelor of Science
Human Services Management, 2019
CERTIFICATIONS
Medication Administration (AMAP)
CPR
FIRST AID
SCIP