Delivery Manager Executive Officer

SHANJIDA AHAD

PROFESSIONAL SUMMARY

I am a motivated, adaptable and creative Biochemistry Graduate seeking employment in the Finance, Science, Education and Banking Sector. Coming from a strong STEM background, I intend to utilize my professional and technical skills developed throughout my academic life and past work experiences, to enable me to successfully flourish in competitive and demanding fields of work. I take pride in my methodical, customer-focused and versatile approach to my work and my strong drive to not only complete tasks, but also see that everything I do is completed to the highest standards. Success revolves around a lifetime of learning and improving, I am passionate in everything I do and am always ready to take on board feedback to ensure I am able to be the best that I can be at what I do. Over the past few years, I have dedicated much of my free time to volunteering in the healthcare sector, organizing charity events for my university and overall being an open-minded individual who enjoys implementing alternative perspectives to solve problems in my everyday life. Through my work experience and volunteering I was able to develop self confidence in building professional relationships and dealing with challenging issues. WORK HISTORY

HEO Project Delivery Manager (Higher Executive Officer)– Department for Transport (Civil Service)- London, ENG February 2020- Present (Full Time)

My role involves me contributing to the development and implementation of the Digital Railway Strategy, helping drive the transition to a sustainable rail network. It has allowed me to grow my skills of working with Ministers and senior leaders in the Department to shape a high priority policy area and develop and deliver an expanding programme of digital schemes.

The main responsibilities of my role are:

• * To work with stakeholders across DfT and industry to manage delivery of current Digital Railway projects and programmes.

• * Develop persuasive business cases for further investment in Digital Railway, including the first major deployments.

• * Act as an advocate across the Department, Whitehall and industry for the policy objectives of the Digital Railway Strategy. Written outputs may include drafting briefings and responses to Parliamentary Questions and correspondence.

• * Develop performance indicators and reporting on these for my respective area of work, including identifying and managing any potential risks associated with delivery of digital projects.

• * Plan and manage competing priorities, often to tight deadlines.

CONTACT

Address: London, ENG N8

Phone: 075********

Email:

*************@*******.***

EDUCATION

Master's degree, MSc Neuroscience

and Translational Medicine,

Expected in 07/2021- Predicted

Merit

Barts and the London School of

Medicine and Dentistry

GPA: Expected Merit Grade

I have pursued a Masters in

Neuroscience and Translational

Medicine to further my knowledge

of a key area of Medicine I gained

particular interest in during my

undergraduate studies, Neurology.

I also aim to :

• Gain a thorough grounding in

the principles underlying

translational medicine

• Focus on diseases of the

nervous system and the

challenges associated with

developing better therapies

• Explore laboratory methods and

models used in drug discovery

and the specific methodology of

clinical trials

• Learn the steps involved in the

development and

implementation of new

treatments and how to apply

this knowledge in a future

professional role

Upon completing my masters I will

be able to:

• Critically discuss the challenges

associated with developing

better therapies in various

• * Seek out opportunities for Digital Railway Strategy to contribute toward other

• Government priorities e.g. decarbonisation.

HEO Assistant Project Sponsor (Higher Executive Officer)– Department for Transport (Civil Service)- London, ENG January 2021(Part Time)

• Planning, organizing, and managing competing priorities, often to tight deadlines.

• Communicating with a wide range of audiences, including ministers, senior management teams, boards,

internal/external stakeholders, and the public.

• Producing written outputs that can include drafting briefings and responses to Parliamentary Questions and correspondence.

• Exercising my judgment as well as quickly absorbing qualitative and numerical information to identify options and make recommendations for action.

• Support effective governance and decision making for projects within my remit by working with specialists to produce or review reports.

Sessional Lecturer/ Biology Tutor – Kaplan International College London (KICL)- London, ENG

December 2020- Present (Part Time)

I provide stimulating, effective teaching to international students preparing to study on undergraduate and/or postgraduate programmes at our partner universities here at Kaplan International College. I am responsible for teaching foundation level Biology to students on university preparation programmes offered by the College. I also have the opportunity to teach Chemistry, Maths and Statistics at KICL. Science Academy Tutor- Kidz#1 Children’s Amusement Centre - London, ENG

November 2020- Present (Part Time)

I create own curricular programmes and science classes, whilst getting to know the students and watching them grow and develop through the science I teach them. I am a very interactive teacher and employ the use of scientific experiments and musical sessions. Private Tuition (Tutor Hunt) - London, ENG

Part Time GCSE English and Science Tutor, 10/2015 to Current

• Helped students prepare for routine and standardised tests, including college entrance exams.

• Updated required logs and student documentation.

• Provided early intervention assistance to struggling students not yet considered behind.

• Offered complete instructional support for students unable to attend regular classes.

• Responded to email and telephone requests for assistance with specific questions.

• Planned lessons for allotted time to strengthen weak subjects and diseases

• Have a detailed knowledge of

the drug discovery and

development process, and of

clinical trial design and

methodology

• Gain insight into the regulatory

environment

Bsc (Hons), Biochemistry, 08/2020

King's College London University -

London

Degree Class: 2.2

• Knowledge and experience with

sufficient skills in contributing

to the design and

implementation of various,

molecular, cellular and viral

biology workflows in the

laboratory.

• Experience using: ELISA, Flow

Cytometry, Imaging, PCR, Cell

based assays, western blot, qRT-

PCR, cloning and mutagenesis

• Experience using cell culture

experiments, production of viral

vectors and gene expression

analysis

• Excellent Knowledge of good lab

procedures and experience with

lab management

A-Levels, Biology, 08/2016

Hornsey Sixth Form College -

London, ENG

GRADE:

A

A-Levels, Mathematics, 08/2016

Hornsey Sixth Form College -

London, ENG

GRADE:

A

A-Levels, Chemistry, 08/2020

Hornsey Sixth Form College -

London, ENG

GRADE:

B

A-Levels, AS Physics, 08/2015

build skills on stronger ones.

• Assessed current reading levels and planned optimal educational strategies to help students improve analytical and interpretational skills.

Work Experience/ Volunteer, 09/2019 to 09/2019

The Harley Street Hospital/ The Harley Street Clinic - London Shadowing Undertaken in:

• Nursing staff on the Cardiac, surgical wards. Cardiac Senior Registrar

• Adult Surgical Senior Registrar

• Lead Paediatric Fellow

• Intensive care Consultant (Adult and Children)

• Nursing in the Intensive care (Adult and

• Children) Physiotherapist (Adult and Children)

• Pharmacist

• Dietician

• Cardiac Catheter labs – Consultant, Radiographer, Cardiac Technician, Nurse

• Radiologist - General /MRI/CT

• Attend ward rounds and multidisciplinary team meeting

• Emergency team meetings Theatres all specialities Volunteer, 04/2019 to Current

Great Ormond Street Hospital - London

• Was a Buddy volunteer: tasks included acting as 'befrienders', providing valuable social interaction for young people and children who may be feeling isolated bored and lonely on the wards

• Was a Crocodile team member: running arts and crafts, games and story-telling Was a GOSH guide: role includes greeting and welcoming people on arrival and directing and escorting patients, parents and visitors to wards, clinics and departments

• Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

• Helped senior clerical staff complete daily workloads.

• Sorted and distributed business correspondence to correct department or staff member.

Part Time Private tutor, 08/2014 to Current

Self Employed - London, ENG

• Tutoring in Maths, Science and English at KS1, KS2, KS3 and GCSE level

• Administration duties during every session to ensure children are noted in the books for attendance and other factors of the daily life that have affected studies

• Building and maintaining a positive rapport with parents of children

• Providing concise and constant feedback regarding the performance of the students.

• Tutoring to groups of children of all abilities and ensuring all children's questions are answered in relation to their education.

• Encouraging the pupils to conquer the challenges they will face and applauding them for the success over any barriers they overcame.

• Achieved proven improvements and high exam success rates, resulting in excellent student feedback.

Hornsey Sixth Form College -

London, ENG

GRADE:

B

A-Levels, AS Economics, 08/2014

Hornsey School For Girls - London,

ENG

GRADE:

A

GCSE, 08/2014 - 10A*/A

Hornsey School For Girls - London

• English Language- Grade A*

• English Literature- Grade A*

• Physics- Grade A*

• Mathematics- Grade A*

• Further Mathematics- Grade A

• Biology - Grade A

• Chemistry- Grade A

• History- Grade A

• Spanish- Grade A

• Geography- Grade A

SKILLS

• Team leadership

• Self-motivated

• Scheduling

• Process implementation

• Well organised

• Team player

• Copywriting

• Team management

• Strong verbal communication

• Motivational team player

• Data management

• Powerful negotiator

• Risk management processes and

analysis

• Bookkeeping

• Microsoft Office

• Problem solving

• Methodical multitasker

• Extremely organised

• Project management

• Communication skills

• Google Drive

• Staff development

• Budgeting and finance

• Client assessment and analysis

• Attention to detail

• Assessed student subject comprehension to offer bespoke educational schedule in line with learning capacity.

• Created comprehensive supporting resources, aiding swift development and progress in line with educational aspirations.

• Responded to email and telephone requests for assistance with specific questions.

• Planned lessons for allotted time to strengthen weak subjects and build skills on stronger ones.

• Helped students prepare for routine and standardised tests, including college entrance exams.

• Tutored struggling, average and advanced students in STEM.

• Integrated technology into sessions to further enhance student learning.

• Provided early intervention assistance to struggling students not yet considered behind.

• Updated required logs and student documentation.

• Offered complete instructional support for students unable to attend regular classes.

• Assessed students understanding of subject matter through examinations and in-depth essay writing.

• Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.

• Tracked progress in order to identify opportunities to enhance tutoring methods and help students achieve their academic goals.

• Identified students with math anxiety disorders and other learning challenges and referred to appropriate professionals for further help.

• Designed detailed learning plans for struggling students based on test, homework and assignment records.

• Participated in educational workshops to learn new techniques to bolster student participation in class.

• Evaluated and documented student progress and behaviour, recommending tactics to improve tutoring effectiveness.

• Collaborated with student, creating strategic, achievable learning schemes to reach timely, desired goals.

• Taught students remotely via pre-recorded and live video sessions. Buddy volunteer/Admin for KCL Biochemistry Society, 10/2018 to 01/2019

KCL Bioscience Association, BSA - London, ENG

• Mentored new bioscience students to enable them to settle into university life and discuss personal issues faced about the academic and non-academic aspects of their degree

• Evaluated office processes and suggested efficiency improvements.

• Observed strict confidentiality rules to maintain data integrity.

• Balanced reports and batch summaries to submit for approval.

• Maintained accurate and complete documentation for all financial department procedures.

• Wrote professional memorandum, letters and marketing copy.

• Provided reports on fundraising progress and commitments, aiding overall development towards the societies goals.

• Carried out responsive, proactive prospects research to enable continued progression of our projects.

• Accepted and processed cash, cheque, card and mobile payments.

• Team liaison

• Time management

• Conflict resolution

• Budgeting

Specific Skillset:

• Excellent written skills, with the

ability to accurately summarize

and convey complex

information.

• Excellent oral and influencing

skills, with the ability to give

clear advice on procedural

issues.

• Political sensitivity, with the

ability to exercise discretion,

judgement and confidentiality

when dealing with politicians

and officers at every level, and

to demonstrate political

neutrality at all times.

• Good interpersonal skills, with

the ability to deal with

members, other clients and

colleagues with courtesy, tact

and sensitivity.

• A demonstrable commitment to

customer care.

• Excellent organizational skills,

with the ability to prioritize work

to

• Meet deadlines, and a concern

for order and accuracy

• Excellent IT skills, including

Word, Excel and PowerPoint

• The ability quickly to learn new

packages as required.

• Good project management and

financial control skills

• Ability to work as part of a team

and to support others.

• Flexible approach to work, with

a keenness to adapt to meet

• Changing work requirements

• A positive, “can do” attitude

• Analytical skills – ability to

understand a situation by

breaking it into smaller parts or

by tracing the implications.

• Information management and

analysis skills - acquiring,

breaking down and organising

information into a structure.

• Strong written ability and a good

• Assisted with cleaning duties to maintain high standards in store presentation and hygiene.

• Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.

• Addressed customer inquiries and concerns to facilitate decision- making and minimise anxiety or hesitation.

• Received and processed product returns.

• Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Analysed departmental documents for appropriate distribution and filing.

Work Experience, 06/2016 to 07/2016

St Mary's Hospital - London, ENG

• Did not take part in any procedures or medical care, due to being on a student work experience placement

• Observed surgical procedures and be part of multidisciplinary discussions.

• Supported Chief Operating Officer with daily operational functions.

• Supported the nurse in carrying out administrative tasks for optimal patient results.

Work Experience/ Volunteer, 06/2016 to 07/2016

Hammersmith Hospital - London, ENG

• Experienced and followed a professional working environment Understand the different roles within Healthcare

• Learnt how to contribute to the team work required in a patients journey of care

• Gained an insight of a healthcare role Identified the knowledge and skills required for a medical career.

Work Experience, 06/2016 to 07/2016

Charing Cross Hospital - London, ENG

• Operating a switchboard in a warm, confident and happy manner

• Received, screened and routed incoming calls.

• Created professional memoranda, letters and marketing copy.

• Monitored premises security, screened visitors, updated logs and issued passes.

• Kept reception area clean and neat to give visitors a positive impression

• Corresponded with clients via email, telephone or post.

• Greeted visitors, assessed needs and directed to appropriate personnel.

• Provided clerical support to company employees, including copying, faxing and file management.

• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and hospital environment.

grasp of organizing and

structuring complex ideas.

• Eye for good presentation of

data and visuals accessible to a

wide variety of audiences.

• A broad understanding of local

and/or central government and

how they work.

• Experience of working within a

team environment

• Experience of researching data

from a range of sources and

compiling clear, comprehensive

papers.

• Experience of organizing

meetings, events or other

activities.

• Online tutoring

• Tutoring experience

• Bilingual in Bengali and English

• Extensive English grammar

knowledge

• Expert in GAAP and statutory

reporting

• Current English curriculum

expertise

HOBBIES

• Writing my own stories

• Composing my own music/ lyrics

• Keeping and online blog

• Regular attendee of The Royal

Society of Medicine Lectures

• Reading Non-Fiction Books

• Hip-Hop & Bollywood Dancing

• Running and exercising daily

ACCOMPLISHMENTS

• In September 2014 I was

selectively nominated to

represent my school and

awarded the prestigious

Haringey Council's Outstanding

for All Awards for my Academic

Achievements.

• Project Development -

Collaborated with team of KCL

Biochemistry Society in the

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance

• Prepared, compiled and filed documents as well as reports presented to various parties.

• Sorted and distributed business correspondence to correct department or staff member.

• Coordinated office inventory by restocking supplies and placing purchase orders.

• Greeted customers and visitors in person and via telephone calls.

• Aggregated and prepared documentation and reports for office meetings, distribution and filing.

Work Experience, 06/2015 to 06/2015

North Middlesex University Hospital - London

• Assisted in the co-ordination and preparation of meeting rooms Shadowed during complex surgical procedures

• Provided personalised care and support to elderly individuals, helping them retain maximum independence.

• Performed initial client assessment and analysis to begin research process

• Built patient trust through consistently compassionate care with necessary physical and emotional support.

• Carried out day-day-day administrrative duties accurately and efficiently.

Work Experience, 06/2013 to 06/2013

Morum House Medical Centre - London

• Completed administration duties such as tidying up patient records

• Organised patient prescriptions

• Greeted patients at the reception

• Shadowed during doctor-patient consultations Liaising with the receptionists

• Analysed departmental documents for appropriate distribution and filing.

• Delivered an exceptional level of service to each patient by listening to concerns and answering questions

• Assisted various business groups with document organisation and dissemination during acquisitions.

Babysitter, 09/2015 to Current

Self Employed - London, ENG

• Prepared healthy snacks and meals according to individual needs.

• Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.

• Balanced playtime and limited screen time to optimise types of stimulation and support development of fine motor, gross motor and cognitive skills.

• Devised activities helping children develop physically and mentally.

• Reviewed and followed parent directions for all aspects of children's care.

• Discussed any specific child wants, needs and interests with parents.

• Supervised children's homework assignments to verify completion, development of charity

initiatives such as bake sales.

assist with difficult assignments, and support educational goals.

• Updated logs with relevant information about activities and behaviours.

• Devised activities that helped children develop physically and mentally.

• Kept notes of behaviour issues, food served and medications administered to children.

• Maintained appropriate control of children through confident communication and positive encouragement.

• Met with parents about daily activities, positive developments and issues.

• Sanitised dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

• Accompanied children to parks and remained in attendance for child safety.

• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

• Consistently maintained a safe and hazard-free environment for optimum child safety and security.

• Completed tasks in an efficient and accurate manner.

• Maintained safe environments at all times.

• Offered positive and nurturing environments to support child social and emotional growth.

• Travelled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.

• Coordinated different types of activities to enhance physical and intellectual development.

• Assisted children with homework assignments and special projects across different subjects to promote academic success.

• Offered age-appropriate, fun and educational activities for children ages 1 to 9.

Work Experience, 06/2015 to 07/2015

The Rise Group Practice - London, ENG

• Protected patient rights, providing continued discretion and confidentiality in line with the Trust's rules.

• Welcomed patients with warmth and kindness, ensuring smooth booking and checking in processes.

• Carried out day-to-day secretarial duties such as analysing prescriptions and sorting out mail, maintaining excellent accuracy and efficiency throughout.

• Supported receptionist in related administrative duties, enabling smooth-running processes across all departments.

Volunteer, 09/2018 to 09/2018

The Royal Society of Medicine - London, ENG

• Volunteered as a simulated patient for the MRCS OSCE's for trainee Doctors

• Reviewed work prepared by volunteers and represented volunteers at weekly meetings.

• Supervised and promoted volunteers into permanent roles based on staff feedback.

• Managed volunteer calendar and ensured coverage of key roles during volunteer unavailability.

• Developed and implemented record management procedures.

• Responded to telephone inquiries from clients, vendors and members of public.

LANGUAGES

English, Bengali: Native language

Spanish: B1

Intermediate

Contact this candidate