public service expert

+447*********

*************@*****.***

http://linkedin.com/in/najlaa-riyashy-

981b10183

Leicester, England

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Microsoft Office

Adaptable

Problem solving

Accounting & Finance

De Montfort University

2018-2022

Access to HE Business

Leicester College

2017-2018

Housing Officer

Serco

Supervising day-to-day maintenance and management of allocated premises. Maintaining accurate records on all cases, gathering essential information and preparing reports.

Handling confidential information and ensuring safeguarding protocols are in place.

Completing welfare checks, maintenance logs and inspections. Completing inductions and familiarising service users with local area information and rules, working with translators when required. Registering service users to doctors, GP’s and schools. Remaining calm and professional during intense situations. Handling medical emergencies and ensuring appropriate care is given. . Providing essentials and assistance to service users whenever they require. 2022 -2023

A highly motivated and reliable individual who is seeking a role to put my problem-solving skills to the test. With fast learning abilities, I can fit into any role with ease and adjust myself to my environment. Communication, especially written, being one of my strongest abilities allows me to be able to relay my thoughts/conclusions concisely and effectively. Attention to detail is highly important to me and I take pride in being thorough with my work. I am no stranger to a challenge and can always remain professional even during adverse circumstances. I am eager to apply my work ethic, enthusiasm, and proactive approach to gain practical experience and make a positive impact in the industry.

L A N G U A G E S

English

Swahili

Arabic

N A J L A A R I Y A S H Y

A C C O U N T I N G & F I N A N C E G R A D U A T E A N D P U B L I C S E R V I C E E X P E R T

Customer Service

Sitel

Maintaining full confidentiality and attention to detail when intaking personal data.

Gathering and updating essential information.

Remaining professional, polite, and patient when dealing with difficult calls. 2021 - 2021

High Level Communication

(Written/Verbal)

Attention to detail and Analytical

Team player

Fast learner

Back of house

Nandos

Preparing and handling food in line with Health and Safety regulations. Working under pressure and making sure to meet customers unique requirements or allergy needs.

Working as part of a team to ensure orders are sent out promptly and follow a particular standard.

Ensuring food levels are adequate at all times and preparing ahead for peak times.

Hosting customers, processing orders and cash handling. 2018 - 2020

Sage 50

Contact this candidate