Client Service Human Resources

Victor Brown Jr.

*** ******** **. *.*. #*, Washington DC, 20011 202-***-**** *************@**********.*** KEY COMPETENCIES

*Corporate Accountability *Corporate Strategizing *Customer Relations *Financial Management *Financ ial Strategies *Fiscal Accountability / Management *Forecasting / Budgeting *Goal Setting / Business Pla nning *Growth Expansion *Human Resources Management *Industry / Domain Expertise *Judgment / D ecision Making *Leadership Vision / Influencing *Market Positioning *Merger and Acquisition *Operati ons Management *Organizational Development *Profit and Loss Management *Regulatory Reporting *R esources Management *Revenue Forecasting *Risk Management *Client Service *Client Service *Person al Identifiable Information *Communications Security *Occupant Emergency Plan *Personal Identity Ver ification (PIV) Card Systems *Physical Access Control Systems *Logistic *Administrative Skills *Facilit y Security Committees *Warehouse Support *Task Management *Capture and Management Systems *Fe deral Policies & Standards *Organization *Proactive *Adaptability *Sort *Mail *Storage and Inventory Management *Shipping *Records *Team Building *Administrative Office Operations *Orders *Delivery

*IT and mission critical support services *Providing Professional Services Support to Both the Governme nt and the Private Sector

PROFESSIONAL EXPERIENCE

03/2009 – 11/2023

Wisetek USA, Hyattsville, MD

Position Title: Assistant Logistics Supervisor

Relevant Skills: Offices Support Assistant, Warehouse Support, Supply, Logistics Description of Project: Managing Daily Operation in Warehouse Description of Role:

• Acting as a single point of contact and holds responsibility for all aspects of installation projects

• Plans, coordinates and oversees all tasks, critical dates, client and third party interface and relations, as well as performance quality and customer satisfaction

• Manages General Contractor - Relationships, attends construction meetings, and coordinates with GC to maintain project schedule

• Submits samples and product data as required tracks responses to the submittals

• Confirms Takeoff/Estimating Quantities prior to order placement

• Generates requests and responses for labor estimates

• Oversee field operations (manpower) to guarantee the work is done according to plans, project specifications and completion schedule

• Lead a team of operators/drivers to ensure targets for quality/service/costs are achieved

• Take responsibility for people and production, prioritizing safety and quality

• Develop team leads and other team members

• Initiate and drive improvement projects with the principles of Lean Manufacturing

• Manage department KPI’’s and drive improvements

• Participate in recruitment of new team members and manager training requirements

• Develop/facilitate cost improvement initiatives

• Coordinate and participate in general housekeeping of work areas

• Ensure employees are treated correctly in compliance with company procedures

• Maintained a high level of customer care and demonstrated flexibility in satisfying customers’ demands in a High volume environment.

• Performs site visits and participates in site measurements for shop drawings by others

• Coordinate with vendors on material ordering and timely delivery relative to project scope

• Manages work schedule for field crews

• Prepares and issues Installers work orders

• Prepares and submits monthly pay applications

• Quantifies, pricing and submits change orders in a timely manner

• Manages the completion of Punch-list and issuance of the warranty and maintenance files to the GC

• Maintains up-to-date project tracking

• Performs as a team-player, demonstrating a willingness to be a hands-on problem solver

• Monitor organizational and contractor compliance with milestone and system performance criteria

• File appropriate compliance reports with regulatory agencies

• Provide leadership & supervision of the Quality and Compliance functions

• Be aware of, schedule, and execute all required trainings to ensure staff are informed and operational compliance is met on a weekly basis

• Coordination and scheduling of periodic internal and external reviews or audits to ensure that compliance procedures are followed for all applicable standards

• Examine and improve auditing processes to prevent compliance issues or resolve them in a timely manner

• Complying with ISO accreditation requirements and support Management systems within ISO standards

• Assess product, compliance, or operational risks and develop risk management strategies.

• Conduct or direct the internal investigation of compliance issues

• Provide leadership & supervision of the Quality and Compliance functions

• Disseminate written policies and procedures related to compliance activities

• Support the investigating of causes of quality problems and proposing solutions

• Evaluate testing procedures to meet the specifications of environmental monitoring programs.

• Stay informed about environmental standards and makes sure a company operates within those standards

• Conduct interviews, scrutinize details and asks questions to make sure employees make every effort to stay compliant across a company's various departments

• Implementing improvements to production processes that lead to overall increases in product quality

• Consult with attorneys and other professionals on compliance matters

• Spearhead and helps to design programs that improve compliance in environmental, ethical, and other areas

• Demonstrate knowledge of ethical employment standards set out by the law and corporate regulations

• Continuing education on newly developing Quality Control techniques.

• Responsible for planning, managing and coordinating the total cradle-to-grave life cycle logistics support.

• Inventory support and management of equipment.

• Supervise project operation.

• Logging Aircraft, engines, explosives, precision machine boring, cutting tools, and electronic equipment.

• Implement Standard Operating procedure (SOP) which set guidelines for team project completion.

• Develop improvements in or design new work methods and procedures.

• Track and issue supply parts for 3 locations.

• Receive and track hazardous material.

• Managing inventory process to ensure accuracy and quality of execution.

• Maintaining a spreadsheet on equipment status including equipment repairs, expired, and damaged items.

• Inventory accountability receipts

• Ensure that equipment is verified and receive at the correct location.

• Accurately weigh, count, and verify quantities prior to re-stocking in the warehouse QUALIFICATIONS

Formal education in logistics management

Possess an Army SARSS certification

6 years of experience in Army logistics management

Experience with the Federal Logistics Data Base

Experience in Logistics Information

Experience in Warehouse Federal Logistics Information System

Experience in Logistics Information Database

Experience in Standard Property Book System Redesign

Well versed in the use of Unit Level Logistics System, Materiel Control and Accounting and Army Supply

Well versed in the use of Standard Army Management Information Systems (STAMIS)

Property Book Unit Supply Enhanced (PBUSE), and the Standard Army Retail Supply System (SARSS)

Payroll Systems

Well versed in the use of Microsoft Word, Power Point, Excel, and Lotus Notes applications SharePoint Sy stem

Wireless Network

Electronic Mail

Record Management

Administrative Operations

OFFICE SKILLS

Formal education in logistics management

Possess an Army SARSS certification

6 years of experience in Army logistics management

Operating shred truck to customers facility

Project lead for several government and private company projects

Forklift driver certification

Electric pallet jack

DOT medical card current

Certificate in Project Management - Coursera

Knowledge of R2/ E-Waste, HIPPA regulations

Bilingual English / Spanish

Experience with the Federal Logistics Data Base

Experience in Logistics Information

Experience in Warehouse Federal Logistics Information System

Experience in Logistics Information Database

Experience in Standard Property Book System Redesign

Well versed in the use of Unit Level Logistics System, Materiel Control and Accounting and Army Materiel Supply

Well versed in the use of Standard Army Management Information Systems (STAMIS)

Property Book Unit Supply Enhanced (PBUSE), and the Standard Army Retail Supply System (SARSS)

Able to use technology briefings, documents, web sites, and related system information

Payroll Systems

Well versed in the use of Microsoft Word, Power Point, Excel, and Lotus Notes applications SharePoint System

Wireless Network

Electronic Mail

Record Management

Administrative Operations

EDUCATION

United State Army - United States Army - Fort Gordon, GA, Certificate of Course, 09/1997 Major: Communications Manager

United State Army - School of Infantry- Fort Jackson, SC, Certificate of Completion, 05/1997 Major: Army Completed Training

University of the District of Columbia - Washington, DC, (enrolled) Bachelor’s Degree, (02/1996) Major: Bachelor of Arts

University of the District of Columbia - Washington, DC, GED program, (01/196) Major: General Educational Development Diploma

Long Branch High School – Long Branch, NJ, 01/ 96, GPA: 3.90 References are available on Request

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