Scrum Master Project Manager

Linda D Maines

****************@*****.*** – 804-***-****

SUMMARY:

Seasoned Project Manager with an extensive list of delivering successful data deliverables (migrations, platform management, ingestions, transformations) all the while building strong stakeholder relationships. Key components for success:

oManaging risk and reporting challenges early leveraging Agile – ROAM process

oManaging cost efficiently and timely

oManaging resources with empowerment

oFrequent planning and streamline forecasting

oCustomer Centric Approach

Experienced pragmatic Scrum Master with proven track record of leadership delivering high-quality software (DevOps), on-time, and within budget. Proactive in driving sustainable, incremental change to improve organization agility with the goal of customer or stakeholder satisfaction.

Agile Product Owner, Scrum Master, Project Management – Project Coordinator, Budget Analyst, Public Affairs/Large-Mid Size Event Planner – Corporate Trainer and Administrator. Multi-faceted, results-oriented Agile Product Owner/Scrum Master with 10 years of comprehensive experience demonstrating quantifiable achievements and expertise supporting Software Releases. Has expertise in highlighting U.S. Air Force experimental events (Joint Expeditionary Force Experiment (JEFX) and Coalition Warrior Interoperability Demonstration (CWID) at the Pentagon).

Assist program managers in performing variance analysis, conducting assessments, project forecasting, managing change and producing management reports. Track/monitor milestones and deliverables based on established project plans/road maps. Managed costs, schedules, and associated documents, archiving and managed change documentation.

Areas Of Expertise:

Scrum Professional, Experience with Agile tools (Azure DepOps, Jira, Confluence, Rally, Version One, Teams, Microsoft Project and Visio), Profitable Project Management, Strong skills in Facilitation, Analytical Assessment in Problem-Solving Impediments, Business/Fiscal Forecasting, Evangelist of agile/scrum principles and methodology, Full-Cycle Event Management, 15+ year Entrepreneur.

Career Highlights:

Certified Product Owner, Scrum Master, SAFe 6.0, and Agile Professional

Evangelist of Agile/Scrum Principles and Methodologies

Proven Ability to Work Creatively and Analytical in a problem-solving environment

15+ year Business Developer & Sales “closer” increased “tough” commercial market by 15% in 12 months

10 years of blending commercial business intelligence & government policy exceeding profit benchmarks

Top producer retained by Eliassen, PinPoint, Capital One, Spectrum, L-3 Communications, Northrop Grumman, Spectrum, Computer Science Corp

Vice-Chair Strategic Communication Working Group/Project Lead supporting USAF at Pentagon site (WarCap)

PROFESSIONAL EXPERIENCE:

Eliassen, 55 Walkers Brook Drive, Reading, MA 01887

Nov 2023 – May 2024

Project Manager/Senior Agile Scrum Master (CSM)

Client: Parexel

As a Scrum Master for 1 Program, lead, and coach 2 Agile Teams within the Digital Data Program responsible for ingestions and transformation. As the Senior Scrum Master my role was to facilitate Agile ceremonies and cadences, ingesting 13 new sources for 6-month contract into the Bronze/Silver and Gold layers. Managing effective best practices rolled out by the Program RTE related to monthly deployments. My role is to assist the teams as a combination role of Product Owner/Scrum Master roles ensuring the team stays on track with quarterly commitments using Azure DepOps as the tool of choice. The team was new when I joined, we have done a great job with collaborating with the Platform and Curation teams on:

oIngestion of multiple sources

oOnboarding new enhancements in Prod

Project Manager role was to dial into a daily call for my Program Manager to track and report on 2 ingestion teams and 1 transform team using the Asana tool.

As a seasoned Scrum Master for 1 RTE, I am asked to fill in as needed to keep the Program moving forward, when the RTE is OOO.

Eliassen, 55 Walkers Brook Drive, Reading, MA 01887

Jan 2022 – Aug 2023

Project Manager/Senior Agile Scrum Master (CSM)

Client: FIS and T Rowe Price

As a Scrum Master for 1 Program, lead, and coach 1 Agile Squad within the B2C League. As the Senior Scrum Master my role was to facilitate Agile ceremonies and cadences, building new designs and creating website pages for an existing key customer. Managing effective best practices rolled out by AgileWorks Team related to; visualization, Flow management (DevSecOps), feedback loops, managing backlog and improving on continuous improvement and continuous delivery. My role was to assist the squads with the Agile Jira and Jira Align transformation; however, my teams due to complexity delayed the transition until January 2022.

As a Scrum Master for 1 RTE, lead, and coached 2 Agile Squads, which over time turned into one Agile Squad within the Data League. My team’s goal was to migrate data over a six-month period (the largest amount of data in my migration career). We met our goal with much success.

Eliassen, 55 Walkers Brook Drive, Reading, MA 01887 June 14, 2021-Dec 7, 2021

Project Manager/Senior Agile Scrum Master (CSM)

Client: Boston Consulting Group

As a Scrum Master for 1 Program, lead, and coach 2 Agile Squads within the Marketing Tribe. As the Senior Scrum Master my role was to facilitate Agile ceremonies and cadences, building service delivery orientation, and support the Marketing teams in establishing and managing effective best practices rolled out by AgileWorks Team related to; visualization, Flow management, feedback loops, managing backlog and improving on continuous improvement and continuous delivery. My role was to assist the squads with the Agile Jira and Jira Align transformation; however, my teams due to complexity delayed the transition until early January 2022

Capital One, 15000 Capital One Drive, Richmond, VA 23238 April 2020-June 2021

Principal Associate/Agile Delivery Lead (ADL)

As an ADL lead 2 Finance Tech Data teams ensuring teams’ delivery success by leveraging the appropriate Agile methodology to empower predictable, quality delivery while maintaining team focus on the continuous improvement aspect. As the ADL optimizes team productivity by removing impediments which could impact the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team Delivery, Ensures teams maintain focus on quality and continuous delivery, Provides visibility into delivery targets, commitments, and progress. Used Service Now for Change Orders.

Be well managed Understand and coach the team on delivery controls, compliance to minimize operational, and reputational risk, Understands domain architecture and targets to identify upstream and downstream dependencies and to support the team in risk management, Proactively identifies impediments and appropriately resolves using network of peers and formal channels (including escalation if required)

Coaching, Integrates Agile and Lean UX principles into team practices and work products, Coaches Product Owner and team on backlog refinement and prioritization, Utilizes team feedback and metrics to identify areas of opportunity and works with team to continuously improve, Innovates with practices and frameworks through experimentation to improve the team and their delivery

Developing understanding and encouragement of team's engineering innovation and improvement (engineering practices, DevOps, etc.), Coaches the team to improve collaboration and self-organization, Presently mentors’ women in tech (WIT) as an Agile mentor and coach to other Scrum Masters. Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community

Eliassen, 55 Walkers Brook Drive, Reading, MA 01887 June 28, 2019-March 2020

Project Manager/Scrum Master

Client: SunTrust Merger to Truist

As Scrum Master for 3 teams (Team one Product, Team two Merger and Team three Complex Request task) for Fulfillment Operations Technology team; a division under Mortgage Originations reports to VP of Fulfillment Operation Technology. Responsible for helping teams self-organize and deliver via effective Agile practices. Supports and enforces the rules of the Scrum process and the team’s working agreement

Coordinate with other team Scrum Master’s relating to work dependent on other teams, identifying when delivery targets can be met and communicates status to management as needed. Responsible for the scheduling and facilitating all Scrum ceremonies, monitoring metrics, running bi-monthly Kanban Audit reports, as well as raising and mitigating risks

Monitored the health of the team by managing the implementation of improvements as suggested in team retrospectives and having feedback conversations with all team members on a regular basis. In addition, expected to be an Agile Coach for the team. As an expert in lean/Agile practices as well as the Version One tool used by SunTrust and one or more knowledge domains (i.e., technical, business, transformation) others reach out to me for assistance and knowledge

Eliassen at Capital One, Richmond, VA December 2018-June 2019

Product Owner/Project Manager

As key stakeholder (1 of 2) for a Line of Business (LOB) responsible for understanding the objective senior management wanted accomplished. Responsible for developing a vision and strategy to approach the work. Worked closely with multiple leads on a weekly basis to drive weekly updates from customers on migration and decommissioned target dates, and completely off the platform by Q1. Completed migration work on March 30 over to the cloud. In addition, was delegated as the Project Manager of a high visibility complex vendor in migrating data into the cloud. This effort ended June 30 with great success. As needed, assisted the Program Manager by facilitating daily stand ups across the program. Responsible for implementing strategic and tactical initiatives, and ensuring, through formal project management practices, the final product meets project requirements. As the Product Owner for Shared Tech LOB worked directly with the customers, vendors, and partners across the Enterprise responsible for communication, collaboration and updating senior management. In addition, responsible for escalating all impediments in the S2 events on weekly basis. Developed a monitoring form used in addition to the Jira tool (used by Capital One) to support schedule tracking and reporting to the Program

Performance Benchmarks:

Migrated first Federal Reserve applications into the cloud and met our target date of June 30th despite a few challenges

oResponsible for influencing the Federal Reserve to merge two applications to a shared platform which was a huge cost savings to both parties

Migrated 167 routes into the cloud and met our target date of June 30th

Pinpoint at Anthem, Richmond, VA January 2018-November 2018

Scrum Master

Responsible for managing three Scrum Teams (One team was Lights On team, one was responsible for data integrity, one team was responsible for developing a report dashboard for senior leaders). Responsible for facilitating daily stand ups, implementing strategic and tactical initiatives, and ensuring, through formal project management practices, final product meets project requirements

Scrum Master responsible for defending the team of interruptions, educating them on scrum Agile methodologies and ensuring the team follows framework methodologies

Supporting the team by remediating all impediments and escalating to S2 events as needed. Supporting the Product owner in grooming sessions. Coordinating information and input of data into project management Jira tool. Coordinating the completion of key tasks associated with the management of the project. Used Jira to support schedule tracking and reporting for project team

Capital One, Richmond, VA September 2013-December 2017

Principal Project Manager

Responsible for managing IT projects for Capital One to include project planning and design, implementing strategic and tactical initiatives, and ensuring, through formal project management practices, the final product meets project requirements. Principle Project Manager responsible for maintaining project schedule laid out by senior management to include identification of tasks, duration, resources (cost), dependencies, critical path and deconflict work calendar. Coordinating information and input of data into project management tools. Coordinating the completion of key tasks associated with the management of the project. Responsible for supporting the Program Manager by attending monthly Platform (shared) Meetings to provide updates and tracking platform issues. Managed storage required to meet our heavy migration schedule in multiple data centers. Using Version One to support schedule tracking and reporting for project teams. Projects relating to Oracle Database delivery, Cloud Governance and Compliance and Migrating Batch Applications to the Cloud. Used Service Now (CMDB).

Performance Benchmarks:

Migrated first application on a team of 30 to the cloud without incidents and under budget

Managed an Audit Project lasting 6-months improving on DDE process improvements, identified gaps, and completed process enhancements. I won a Spot Award for this effort.

First team in Technology to meet high benchmarks regarding Cloud governance and compliance. I won another Spot Award for this effort.

2020 Migrated 100+ Oracle databases, exceeding project goals each year and under budget, without incidents and exceeded Oracle database decommission cost savings 4 years in a row.

Pyramid Consulting at Capital One, Richmond, VA 2011-September 2013

Project Coordinator

Responsible for managing Oracle Database migration IT project for Financial Enterprise (Capital One) to include project planning and design, implementing strategic and tactical initiatives, and ensuring, through formal project management practices, responsible for managing monthly storage requirements for multiple data center requirements. Responsible for final product meets project requirements. Supports Project Manager in developing and maintaining project schedules to include identification of tasks, duration, resources, dependencies, critical path, and work calendar. Coordinating information and input of data into project management tools. Coordinating the completion of key tasks associated with the management of the project. Uses Microsoft Project to support schedule tracking and reporting for project team

Performance Benchmarks:

Migrated 225+ Oracle Databases in less than 24 months, exceeding annual project goal of 100 each year, under budget, without incident and exceeded cost savings

Decommissioned 66+ Oracle Databases within 24 months, exceeding annual project goal of 30

EDUCATION:

University of Phoenix, AZ

Bachelor of Science Business/Communications, June 2011

TRAINING:

PMP Training – 2016; The Dale Carnegie Course, High Impact Presentations, 2008

CERTIFICATIONS:

Professional Development: 2011-Present

Agile Certifications for Product Owner, Scrum Master and Agile SAFe (5); Volunteered with Capital One Coders Group four years teaching 7th graders in local Richmond middle schools two times a year for a 10-week program

OTHERS:

Memberships: Women in Tech (WIT), Women in Code RVA

Security Clearance (Top Secret - No longer Active): Secret (2011-2003)

Contact this candidate