Office Assistant Experienced

LAURIE SERPE

*** ******** ***

Johnsonville, SC *9555

908-***-**** *********@*****.***

SUMMARY STATEMENT

Experienced office professional: attentive to detail, thorough and quality oriented. Able to plan and prioritize to meet tight deadlines. Reliable, focused on results, and self-motivated, with a strong work ethic. Capable of directing and training others or contributing to the collaborative efforts of a team. EDUCATION

Certificate – Office Assistant Career Program 2013 Warren County Community College, Washington, NJ

Intense, 240-hour instructor-led program including Windows 7, Word, Excel and PowerPoint 2010, Keyboarding Skills, Office Procedures, Business Writing and Business Math. Certificates – Microsoft Word/Excel 2011

Warren County Community College, Washington, NJ

Certificate – Secretarial 1993

Katharine Gibbs School, Piscataway, NJ

PROFESSIONAL EMPLOYMENT HISTORY

Keystone Food Products, Easton, PA 08/15 -11/21

Receptionist

• Greet visitors and welcome them explaining the visitor log and various visitor procedures.

• Answer incoming calls and direct calls to appropriate parties.

• Check and sort outgoing orders, organizing files, faxing and making copies.

• Maintain clean and orderly appearance of entrance, reception, and common areas.

• Scheduling appointments for the public to come in and pickup donations. Foster Wheeler/Clinton, NJ 4/07-12/14

Clerk-Scanner

• Perform high speed scanning of paper master to convert into an electronic format on a tight deadline.

• Scan documents into specific client database,

• Perform image cleaning, resize, and format using imaging software to create a mirror image of the paper copy of document and improve overall readability.

• Perform quality review of the scanned images when completed scanning of files to ensure accuracy and completeness of the electronic file.

• Compare electronic version to paper version to verify the wholeness of the scanning task. Flemington Infiniti, Flemington, NJ 5/04-12/06

Receptionist

• Handled all cash transactions on the middle shift operations of a successful automobile dealership.

• Greeted customers, received payment, and issued itemized receipts for inspection services, repair and maintenance of vehicles.

• Handled cash, checks and credit cards. Reconcile cash drawer at end of shift.

• Resolved customer issues in a courteous and timely manner.

• Answered telephones and forwarded calls to appropriate personnel.

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