Accounts Payable Customer Service
Resume:
Arika Harvey
Bethel, OH, *****, US
****.*****@*****.***
Work Experience
Jan, 2023 - PRESENT
Personal/Executive Assistant, Gullett Sanitation Services, Inc.
Payroll
Accounts Receivable
Accounts Payable
Employee Schedules
Scheduling jobs/work
Arranging accommodations
Microsoft Word, Office, Excel, and PowerPoint
Attending meetings
Hospitality arrangements
Composing memos, company manuals, letters, etc.
Answering telephones
Problem Solving
Excellent Customer Service
Mar, 2020 - Aug, 2023
Personal Assistant (Personal Care and Service), Self- employed
Personal errands/shopping
Light cleaning
Meal-prep
Driving/transporting clients to appointments
Medication distribution
Scheduling appointments and answering phones
Accounts Payable
Nov, 2011 - Mar, 2020
Office Manager (Office and Administrative Support), Gullett Sanitation Services, Inc
Research, compile, and prepare reports, manuals,
correspondence, or other information required by
management or governmental agencies.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Interpret and communicate work procedures and company policies to staff.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Develop work schedules according to budgets and workloads. Recruit, interview, and select employees.
Make recommendations to management concerning such issues as staffing decisions or procedural changes. Design, implement, or evaluate staff training and
development programs, customer service initiatives, or performance measurement criteria.
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Arrange for necessary maintenance or repair work.
Compute figures such as balances, totals, or commissions. Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. Coordinate activities with other supervisory personnel or with other work units or departments.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Monitor inventory levels and requisition or purchase supplies as needed.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Education
2002
U. S. Grant Career Center, Vocational in Healthcare 2002
Bethel-Tate High School, High School in General Studies Morehead State University, General Studies
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