Customer Service Saint Paul
Resume:
Brandi Marshall
Minneapolis-Saint Paul, MN
***************@*****.***
Eager to utilize my Fast Food, Restaurant and Sales skills and abilities, with a passion for Customer Service, management and time management in order to contribute to the customers' satisfaction and the employer 's success.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security
Allied University Security Services - Minneapolis, MN February 2024 to Present
freezer order picker
Fortune Fish & Gourmet - Minneapolis, MN
July 2023 to Present
list and pick orders in a freezer,using the computer for input information Cook/Prep
Miller's Landing Senior Living - Minneapolis, MN
July 2023 to January 2024
Cook food Prep food serve food Clean organized light maintenance Cook/Prep
Nuway Treatment Center - Minneapolis, MN
January 2023 to July 2023
Cook for the clients and staff
Line Cook/Prep Cook
Hard rock casino - Gary, IN
September 2022 to January 2023
Cook and prepare meals from scratch butcher breading shrimp and chicken slicing and julianna vegetables making sauces using hard rock recipes prepping food to be used on the line cleaning after each prep job Sanitation is very important
Safety Ambassador
Block By Block - Saint Paul, MN
June 2021 to August 2022
I'm part of the street team
Personal Care Assistant
Abbey Care - Saint Paul, MN
July 2017 to April 2022
Helping disabled clients achieve living independently daily Line Cook/assist manager
HMSHost - Minneapolis-Saint Paul, MN
April 2018 to January 2022
Cooking all kinds of foods from scratch.
And also managed Shake Shack for the company
Cook
New Horizon Food - Saint Paul, MN
January 2018 to August 2021
• Inventory scheduling ordering products cooking cleaning Cook
Golden Living Center - Saint Paul, MN
March 2016 to June 2018
Prepare meals from scratch cook clean customer service in a friendly environment Team Member
inDemand
May 2017 to February 2018
Remodeling Sanitation working with PEG boards mods moving counters using tape measures and maps associated with the location of things
Cashier/Customer Service
Cub Foods - Saint Paul, MN
May 2015 to November 2017
Responsibilities
Helping customers keep in my area clean
Accomplishments
Helping disabled adults get their groceries
Skills Used
Patience patience in world class customer service
Food sanitation worker
Mystic Lake Casino - Prior Lake, MN
June 2010 to December 2014
Clean the whole kitchen fryers grills exhaust systems stainless steel Floor Care treatment Temporary worker
Atlas Staffing, Inc - Saint Paul, MN
March 2009 to May 2013
Cook/Cashier
Food Service - Bloomington, MN
April 2000 to February 2001
Cashier
Food Service - Minneapolis, MN
February 1999 to March 2000
Cashier/Customer Service
cub foods - sant Paul,Mn
June 2015
Responsibilities
customer service
Accomplishments
helping Vorrible adults with their grocery shopping Skills Used
teamwork communicationit's a mile warehouse skills Education
High School Diploma in Human resources
South High school - Minneapolis, MN
Skills
• computer skills (5 years)
• Culinary
• Fast Food
• Busser
• Food Prep
• Food Service
• Host
• Cleaning
• Communications
• Customer Service Skills
• Excel
• Housekeeping
• Janitorial
• Management
• Warehouse
• Microsoft Excel
• Manufacturing
• Forklift
• Basic math
• Customer service
• Supervising experience
• Communication skills
• Cooking
• Culinary experience
• Restaurant experience
• Guest Services
• Food Production
• Microsoft Word
• POS
• Leadership
• Remodeling
• Floor Care
• Human Resources
• Sanitation
• Baking
• Employment & labor law
• Organizational skills
• Food handling
• Kitchen experience
• Food safety
• Dietary aide experience
• Dietary department experience
• Menu planning
• Knife skills
• Food preparation
• Restaurant experience
• Hospitality
• Food handling
• Cooking
• Guest services
• POS
• Menu planning
Certifications and Licenses
Food Handler
driver's license
ServSafe
CNA
Food Handler Certification
CPR Certification
First Aid Certification
QIDP Certification
Driver's License
Additional Information
HIGHLIGHTS OF QUALIFICATIONS
• 20 years of experience in fast food and excellent customer service skills
• Attained substantial return business by maintaining friendly attitude and professional service
• Multi-tasking; strong Time and Task management skills; ability to meet goals and dead lines
• Strictly adhered to restaurant policies and hygiene level meeting health standard Customer Relations
• Good people skills; served customers in a friendly manner; able to convey yet professional image
• Expertise in anticipating and responding to customer needs and special requests
• Knack of listening for customers' likes/dislikes, to make appropriate suggestions
• Ability to sense and respond to the moods and needs of each customer
• Enthusiastic and motivated; sincerely enjoy developing and maintaining customer relations
• Dealt skillfully with customers of diverse backgrounds Teamwork/Problem Solving
• Developed a strategy for making quick decisions under high-stress conditions, maintaining composure while prioritizing and orchestrating many job functions
• Able to think independently and quickly resolve problems
• Team player with a commitment to quality and excellence
• Earned reputation for honesty, dependability and punctuality Food/Cash
• Experienced sandwich maker with grill and fry cooking skills
• Prepared a wide range of salads, soups, and entrees
• Skillfully worked with ovens, micro waves, and all kitchen utensils
• Prepared food orders for carry out, and dine in
• Responded quickly to customers' requests
• Greeted customers and served them drinks
• Ability to take accurate orders from many customers at the counter or over the phone
• Excellent Cashiering skills- collected amount of money and issued change
• Traced discrepancies and ensured accuracy in every detail
• Had a good knowledge of different forms of payments Stocker
• Stocked shelves, reviewed price changes and sale items
• Skillfully displayed and exhibited products according to instruction booklets to acquire maximum space
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