Errionna Johnson
Administrative Assistant
Thomaston, GA 30286
**********@*****.***
SUMMARY
Hardworking and versatile Administrative Assistant with proven organizational skills. Detailed-oriented and very result driven with a background of performing clerical and administrative support. Excellent communication with the ability to collaborate. Attentive listener with the ability to adapt to any work style. Well organized and able to multitask while maintaining professionalism. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Uber/Lyft Driver
Lyft & Uber
February 2022 to Present
• Responding to calls and pings from passengers according to the protocols established by the company.
• Receiving and following customers’ locations through the software, and following the route as given by the app.
• Ensuring timely arrival at the customers’ destinations and inquiring into further destinations.
• Picking up passengers and engage in customer interactions Seasonal Tax Preparer
Jackson Hewitt-Griffin, GA
February 2023 to May 2023
• Analyzed tax law regulations to find potential deductions and recognize any deficiencies.
• Uses the appropriate accounting software or system (JHnet) to prepare tax returns.
• Schedule client's appointment
• Consults with clients to develop a basic understanding of their financial affairs and the scope of their tax liabilities.
• Reviews previous tax returns and financial documents to identify missing or incomplete information or documentation.
Global Specialist Intern (WFH Contract)
Robert Half-Remote
August 2022 to January 2023
• Performed regular secretarial duties, preparing correspondence and reports as requested by supervisor
• Proofread all materials for accuracy prior to
supervisory
• Used Oracle to update shipment in the system
• Emailed Global Customers to inform them of any adjustments
• Made split shipments pages using the Oracle system Administrative Assistant
Dupree Plumbing Co., Inc
July 2021 to August 2022
• Manage incoming calls and ensure they reach the right recipient.
• Scheduling appointments, handling mail and emails, and editing documents.
• Wrote memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies
Administrative Assistant
Emerce
January 2020 to July 2021
• Wrote and edited documents from letters to reports and instructional documents
• Created and maintain filing systems, both electronic and physical Responsibilities
• Performed regular secretarial duties, preparing correspondence and reports as requested by supervisor
• Proof read all materials for accuracy prior to
supervisory
Lead Resolution Specialist
Radial Warehouse
January 2017 to January 2020
• Investigate and resolve complaints throughout the warehouse
• Leading, monitoring, and supervising a group of employees to achieve organizational goals.
• Delegating tasks to team members.
• Helped pickers/packers with locations to products to be picked and shipped Education
Freshman in Business Management
Southern Crescent Technical College - Thomaston, GA October 2022 to Present
Upson Lee High School - Thomaston, GA
2013 to 2016
Skills
• Customer service
• Data entry
• Organizational skills
• Interpersonal skills
• Appointment scheduling
• Outbound calling
• Microsoft Powerpoint
• Microsoft Excel
• Office management
• Microsoft Outlook
Assessments
Sales skills — Proficient
April 2024
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.