YEMASSEE, SC *****
***.****@*****.***
HEATHER WARREN
“Customer-oriented support professional looking to use my interpersonal and problem-solving skills to deliver swift resolutions and exceptional service to our clients.I am very passionate about building customer relationships and defusing customer situations.I want to deliver whatever makes the customer satisfied. My 10+ years of experience in sales and customer service makes me an ideal candidate for this position.”
SKILLS
● CUSTOMER SERVICE
● SALES
● COMPUTER SKILLS
● FINANCE
● TIME MANAGEMENT
● TEAM LEADERSHIP
● SHIPPING AND RECEIVING
EXPERIENCE
LIBERTY TAX SERVICE, BARNWELL, SC — MANAGER
JANUARY 2009 - JUNE 2013
● Research, organize and review client tax documentation
● Prepare income tax returns
● Maintain compliance with tax regulations
● Conduct tax audits
● Manage your team of Tax Preparer's
● Train new tax professionals
LOWES, AIKEN, SC — SHIPPING AND RECEIVING CLERK
AUGUST 2013 - OCTOBER 2017
● Receive, inspect, inventory, document and store shipments.
● Oversee data system for storage and tracking of goods and shipments.
● Communicate with suppliers, receivers, drivers and staff for smooth shipment.
● Stage loading and unloading areas with appropriate equipment, materials and space.
● Prepare, package, document and deliver outgoing materials. WAL-MART, BARNWELL,SC — STOCKER
NOVEMBER 2017 - APRIL 2024
● Unload trucks
● Sort products in the backroom
● Stock products on shelves
● Ensure aisles are neat and area is clean
● Engage vendors and drivers with a positive attitude
● Greet customers and answer their questions
EDUCATION
Barnwell High School,Barnwell, SC HIGH SCHOOL DIPLOMA: 2007 - 2010 Southern New Hampshire University,Manchester, New Hampshire BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT & DATA ANALYTICS: 2020 - 2023