Executive Assistant, Customer Service

R E S U M É

JUDY D. CORDOVA

*** ***. ***** ******* ******

San Juan, Metro Manila, Philippines

Mobile No.: 090********

Email: *******.****@*****.***

CAREER OBJECTIVE

My interests and expertise are well-suited for a career where there is room for creativity, challenges, fun and learning. It is a career that further enhances my potentials as a person, colleague and partner.

WORK HISTORY

February 2019 to present customer service rep. (Sitel Phils, Teleperformance Datamatics, ProbeCX)

August 2018 - January 2019 Communications Officer

Abt Associates/Investing in Women (An Australian Government Project)

Makati City

- Handled all required collaterals

- Contributed to company website

- Assisted Com. Director during events

June 2006 to July 2018 Blog Writer; Executive Assistant

SM Prime, Inc./Costa del Hamilo

Building A, SM Corporate Office

1000 Bay Blvd., Bay City, Pasay City

- Rendered administrative and logistical support to executives

April 2005 to May 2006 Executive Assistant and Writer

Children International – Manila Office

#7, Don Enrique Heights Subd., Commonwealth Ave., Quezon City

- Wrote correspondences and articles

- Arranged seminars and corporate launches with regional executives

Feb. 2003 - Apr 2005 Creative Project Manager/Writer

Geiser Maclang Communications

Makati City

- Developed publicity campaigns and wrote articles

- Composed correspondences and invitations for media and special guests from government/private sector

- Supervised PR & publicity rounds

July 1999 - July 2002 Writer/Communications Officer

Office of Press Secretary-Malacañang

San Miguel, Manila

- Wrote script for the President’s weekly TV series

- Composed internal and external correspondences

- Liaised with public information officers of all government agencies

Mid-1998 to 1999 Senior Instructor

St. Louis University

Bonifacio Drive, Baguio City

- Taught Mass Communications subjects (including English, Speech, PR, etc.)

November 1996 to 1997 Corporate Affairs Officer/Writer

Associated Broadcasting Co. (ABC 5)

- Wrote media releases on network’s programs, celebrities; activities

- Wrote annual report content, minutes

February 1988 to 1992 Special Features Writer/Editor/AE

BusinessWorld Publishing Corporation

Balete Drive, Q.C.

- Interviewed industry representatives and wrote articles and supplements

- Solicited print advertisements

EDUCATIONAL ATTAINMENT

Masteral Units: Creative Writing units

De La Salle University

Taft Avenue, Manila

MBA units

Ateneo de Manila University

Makati City

Tertiary Education: BA in Communications

Major in Journalism

University of the Philippines, Diliman, Quezon City

Year Graduated: April 1987

RELATED SKILLS

- with excellent oral & written communication skills (including online/social media writing and events management)

- can efficiently collaborate and handle collaterals required by an organization

- computer-literate

PERSONAL DATA

Date of Birth : 26 September 1965 Place of Birth: Manila

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