Human Resources Manager

Rose P Lancaster

312-***-**** ***********@*****.***

https://www.linkedin.com/in/rplancaster127/

Senior Human Resources Manager, PHR, CDR, MHRM

Human Resources professional with experience leading and delivering the full scope of HR Best Practices and strategic plans including organizational design, employee engagement, and change initiatives. Experience in implementing HR Start-Up department and working in multi-state locations.

Experienced and resourceful professional with a talent for aligning HR Best practices with business goals.

Areas of Expertise

Talent Acquisition

Employee Relations

Diversity, Equity, and Inclusion

Performance Management

Training & Development

Benefits/Payroll Administration

Organizational Development

Strategic Planning

Federal/State/City Compliance

Professional Experience

EPIC HR CONSULTING SERVICES, LLC, Chicago, IL

Senior Human Resources Manager/HR Consultant, 06/2020 – 02/2024

Executed and delivered HR Best Practices to small/mid-sized companies across various HR disciplines including recruitment, employee relations, investigations, performance management, diversity, equity & inclusion, training and development, benefits administration, and payroll processing.

Collaborated with senior management to optimize the acquisition, integration, development, and recruiting of talents to accommodate company needs.

Recruited applicants to fill Exempt/Non-Exempt positions including Accounting Manager, IT Consultant, Senior Scrum Master, Sales Representatives, Controller, and Auditor.

Implemented organizational design, workforce planning, HRIS/ATS tools, payroll and benefits, employee handbook, DE&I program, On-Boarding procedures, and Performance Reviews.

Implemented HR best practices related to federal, state, and city laws as required.

ROOSEVELT UNIVERSITY, HELLER COLLEGE OF BUSINESS STUDY, Chicago, IL

Adjunct Faculty (Part-Time Professor) 08/2019 – 12/2019

Taught Strategic Staffing course to undergraduate students. Educate the class on employment laws, sourcing techniques, and HR Best Practices in addition to assigned coursework, lectures, and graded assignments.

MITSUI SUMITOMO (INSURANCE) MARINE MANAGEMENT, Schaumburg, IL

Senior Human Resources Manager, 05/2008 – 08/2019

Implemented the HR department to meet business and employee needs. Partnered with leadership team to drive HR Best Practices and accountability aligned with company objectives. Implemented Employee Handbook, Employee Relation procedures, Talent Acquisition, Performance Management, DE&I, ADP Workforce Now, Payroll processing, Benefits Administration, and a 401k Plan.

Spearheaded change management support of employee transitions during and after a merger.

Hired 50+ employees within a month to align with the company’s strategic needs.

Provided guidance and support to the leadership team in Employee Relations and other related issues.

Actively identify gaps and deploy impactful strategies to improve the company’s effectiveness.

Collaborated with executives to build and implement cross-functional HR Best Practices and Programs.

SEDGWICK CLAIMS MANAGEMENT SERVICES, Chicago, IL

Regional Human Resources Manager, 04/1995 – 04/2008

Collaborated with senior managers and managed multi-state offices (Il, KS, MI, TX, CO, CA, FL, ID, IA, KY, MN, MS) in recruitment, training and development, coaching, and mentorship programs to drive team performance. Fostered company culture and supported organizational values aligned with applicable policies and procedures.

Executed and delivered Diversity, Equity, and Inclusion program, onboarding, and leadership training.

Mitigated litigation risk, resolving employee relations issues in a timely and confidential manner.

Coached and guided Senior Managers to develop strategic plans to support their region.

Administered benefits and compensation programs annually to align with equity and fairness.

Reviewed pay data to ensure accuracy and compliance.

Accountable for administering payroll, benefits, performance management, and Employee Relations.

Compliant in federal, state, and city laws relating to Title VII, FMLA, ADA, FLSA, OSHA, EEO, WC, etc.

SKADDEN, ARPS, SLATE, MEAGHER & FLOM, Chicago, IL

Human Resources Administrator, 05/1995 – 03/1998

Accountable for recruiting, interviewing, new hire orientation, attendance records, benefits enrollment and

bi-weekly payroll processing in addition to being responsible for the attorney’s monthly luncheon aligned with their meetings.

Education

Master’s in Human Resources Management

Roosevelt University, Chicago, IL

Bachelor of Business Administration

Roosevelt University, Chicago, IL

Certification

Professional in Human Resources (PHR) Certification

Management and Strategy Institute Ambassador (MSI)

Certified Internet Recruiter (CIR)

Certified Diversity Recruiter (CDR)

Technical Proficiencies

Microsoft Office (Word, Excel, PowerPoint, Publisher), Outlook, Microsoft Teams.

ATS, HRIS-Halogen, Zoom, Teams, Indeed.com, ON24

ADP Workforce Now, eTime, Taleo, BambooHR

Lawson, PeopleSoft, iCIMS, Success Factors-SAP, Workday, Paycom

Professional and Community Involvement

Membership of HRCI and Society of Human Resources Management (SHRM)

World at Work-Total Rewards Association

Continued HR education through major law firms (Seyfarth, Jackson Lewis, O’Connor Cozen)

Community outreach-volunteering program with Greater Chicago Food Depository

Teach Career Development program to teen girls 13-18 years old.

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