Customer Service Sales Associate

NUHA MAHJABEEN JENNIFER

** ********* *****, ********, ********• Tel: +1-431-***-****• Email:*************@*****.***

Motivated and results-driven Sales Associate with a proven track record of exceeding sales targets and providing excellent customer service. Adept at building and maintaining customer relationships, and driving sales through effective communication and product knowledge.

EDUCATION

Bachelor of Science May Intake2024 - Current

International College of Manitoba– Winnipeg, Canada

12th Grade, (Group-Science) January 2022- December 2023

Ispahani Public School and College, Cumilla, Bangladesh

10th Grade, (Group-Science) January 2020- December 2021

Ethnica School and College, Cumilla, Bangladesh

WORK EXPERIENCE

Cashier

Shwapno Superstore - Cumilla, Bangladesh

November, 2022 - January, 2023

Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.

Maintained a high level of accuracy in cash drawer reconciliation, ensuring minimal discrepancies.

Demonstrated excellent customer service by addressing inquiries, and resolving issues with a focus on professionalism and courtesy.

Assisted in maintaining a clean and organized checkout area, contributing to an efficient and pleasant shopping environment.

Sales Associate

Sailor - Cumilla, Bangladesh March 2023 - June 2023

Consistently achieved and exceeded monthly sales targets by 15%, resulting in recognition as a top-performing associate.

Demonstrated a strong understanding of product features and benefits and effectively communicated this information to the customers.

Attended product training sessions to improve sales performance and collaborated with the marketing team to implement promotional strategies.

Ensured a positive shopping experience for every customer by assisting them in product selection.

RELEVANT SKILLS

Computer Skills: Microsoft Office, POS Systems.

Soft Skills: Teamwork, Communication, Leadership, Problem-solving, Attention to detail, Decision making.

Languages: English, Bengali, Hindi,

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