Gena DiVito
Waltham, MA **********@*******.*** 617-***-****)
EDUCATION
Stonehill College Easton, MA August 2020-May 2024 Bachelor of Arts
Major: Psychology GPA: 3.68
Minor: Criminology
OBJECTIVE
Energetic and organized college graduate with a bachelor’s degree in psychology seeking an entry-level position. Motivated to utilize my skills in communication and time-management to become a part of a team. WORK EXPERIENCE
Walden Behavioral Care Waltham, MA June 2023-January 2024 Intake Coordinator
• Managed digital inquiries from clients, families, professionals, and facilities requesting information on Walden’s policies, programs, and procedures.
• Performed the initial phone screening of clients seeking treatment and prepared to manage urgent call techniques.
• Registered and scheduled clients for intake assessments, entered demographic data, and collected insurance information.
• Followed HIPPA guidelines and maintained patient confidentiality.
• Collaborated with other departments to maintain client flow across the company. Walden Behavioral Care Dedham, MA June 2022-January 2023 Mental Health Counselor
• Provided a safe and therapeutic milieu by monitoring residents and redirecting behaviors.
• Observed residents and documented daily resident notes.
• Supervised meals and snacks and provided re-direction to residents as needed.
• Helped facilitate group therapy sessions, including but not limited to DBT, CBT, and Body Image.
• Communicated effectively with residents' treatment teams to ensure the highest quality of resident care. VOLUNTEER EXPERIENCE
My Brother’s Keeper Easton, MA February 2022-May 2022
• Delivered furniture and food to families in need.
• Packaged food, personal hygiene products, and fresh produce in the warehouse. Waltham Youth Basketball Coach Waltham, MA December 2017-March 2018
• Coached girls in-town basketball for grades 3-4.
• Reinforced sportsmanship and teamwork while maintaining a fun environment. SKILLS AND ACHIVEMENTS
• Soft Skills: Communication, Organization, Leadership, Detail-oriented, Time management
• Software: Salesforce, Microsoft Word, Excel, Outlook, PowerPoint, OneDrive, Microsoft Teams
• Achievements: Member of Stonehill’s Honor Society, Lambda Epsilon Sigma, and graduated Cum Laude. ACADEMIC PROJECTS
Psychology Capstone Stonehill College October 2023 Advanced Psychology Seminar
• Researched and analyzed the factors that predict our attraction to others.
• Reviewed historical and current research articles to assess how the formation of relationships has evolved.
• Prepared and presented my findings via PowerPoint.