Customer Service Child Care
Resume:
Brenda L.
Hernandez Sanchez
McAllen, TX 78503
*****************@*****.***
EXPERIENCE
Divina Nail and Beauty Salon, Mcallen Tx — owner
June 2012 - PRESENT
.design development in acrylic nails based on the client's preference and with my skills
Continuous cleaning and disinfection procedures were followed to protect customers from infection.
Create positive customer experiences with professional service and quality manicures and pedicures.
Create custom designs using a variety of techniques such as marbling, stamping or freehand painting.
Properly organize supplements and materials with appropriate labels. appointment management and excellent communication and customer service.
Bright Stars Learning Center, Edinburg Tx— Assistant Director, Caregiver, Driver
January 2001-May 2013
minimizing the spread of infectious diseases using proper cleaning and sanitation protocols.
record of daily activities, progress and incidents for principal and parent review.
Support children's cognitive, social and emotional development with quality child care.
Met needs of children of different ages with activities appropriate for their development.
Helped young children develop language skills by reading stories and engaging in conversations.
Encourage children to create, explore and learn with confidence. Monitor the overall cleanliness of the child care center, complying with health department guidelines.
SKILLS
Documentation of progress.
customer service.
Internal Cleaning.
Management of care plans.
Infection control.
team collaboration.
LANGUAGES
Spanish
english 70%
Arranged outings for children focused on both entertainment and learning.
Supervised outings to local parks, playgrounds or other community spaces for recreational activities.
Read stories and play age-appropriate games with children in care. It created an inclusive atmosphere that welcomed all children regardless of their abilities or background.
Observe and document each child's development, sharing observations with parents as necessary.
Coordinated drop-off and pick-up procedures for busy parents. A safe and welcoming environment is maintained for children in care. Children helped with homework and other school-related assignments. Administered first aid, following proper safety protocols. Use creative problem-solving skills to resolve conflicts between students peacefully.
Design of visually appealing materials, such as bulletin boards or displays that would display student work.
Teach children basic hygiene practices, such as washing their hands and brushing their teeth.
Collaborate with other child care providers to create a supportive team environment.
Implement behavior management techniques to address challenging situations effectively
Attend professional development workshops to stay up to date on best practices in early childhood education.
Facilitate naptime routines for younger children based on individual needs.
Communication with parents about their children's progress and needs. Nutritious meals and snacks prepared for children. Feliz Nails,Mcallen Tx— Nail Tech.
March 2024-May 2024
Nail Design
professional pedicures
professional manicures
Customer service answering calls and scheduling appointments. EDUCATION
New Start School, Mcallen Tx.
Mayo 2024
CNA
CPR
June 2024 (Current)
GA Nail and Beauty School, McAllen, TX
July 2012
Licensed nail technician
CDA certification
August 2010
Francisco J. Mujica Preparatory, Reynosa, MX
July 2001
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