Data Entry Client Service
Resume:
Honolulu Action Program Leahi, Honolulu, HI
Serviced and interviewed clients
Verified applications
Explained the process and requirements of the assistance program Provided informations on tips on energy savings to clients Performed other general office and client service duties such as data entry, income calculations, making follow up calls to clients and electric company, sending out reminder notices to clients through both email system and postal service and copying and printing required documents Interpreted and translated languages ( English & Chuukese ) 08/2021 - 05/2022 Community Health Advocate
Kokua Kalihi Valley Clinic, Honolulu, HI
Screening at Vaccine clinic.
Helped register and singn in patients who were getting their covid vaccines shot.
Interpret and guide patients (Chuukese) with limited English knowledge. Helped deliver free food and items needed to covid positive patients. Helped at KKV's Apothecary making Olena Pills, processed Noni juice, herbal tea and dried snacks that they sell at the Makeke. Generally, helped the clinic carry out its mission, which is providing medical needs and care to the whole community.
01/2020 - 06/2020 Tax Auditor
Chuuk State Finance Tax & Revenue, Chuuk, Micronesia Determine tax liability
Collected taxes from individuals or business firms according to prescribed laws and regulations.
Collected boarding fees from outbound passengers at the Chuuk State International Airport
Jesleen Elimo
1515 Ahonui Street, 3D
Honolulu, HI 96819
Phone: 808-***-****
Alt Phone: 808-***-****
Email: **********@*****.***
Objective
Driven, detail-oriented professional with many years of experience looking to apply customer service skills as well as clerical and organizational skills at your company. Ability Summary
Experience in performing varied duties in an office environment with the ability to multitask. Highly organized and detaile-oriented. Attained great skills of customer service and clientele from the extensive experiences. I am a team player and people person. Employment History
Performed register at the end of shift on a daily basis 09/2019 - 11/2019 Data Entry Clerk
First Insurance Co of Hawaii, Honolulu, HI
Data entry
Data analysis
04/2019 - 07/2019 Data Clerk
Chuuk State Government Dept. of Public Health, Chuuk, Micronesia Input patients vaccines records in system
Prepared vaccinations and needed Equipments for outreach group 01/2019 - 03/2019 Mailroom Clerk
Staffing Partners ( Foodland Main Office ), Honolulu, HI Sorted incoming documents from all stores and distributed them to designated department
Prepared outgoing mails and shipment
Performed general office duties
06/2018 - 08/2018 Administrative Assistant
Harbour Ridge Condo, Honolulu, HI
General office duties.
Performed receptionist duties
Assisted tenants with questions and needs
Wrote reports to manager
Assisted managers with task
01/2018 - 04/2018 Client Service Professional
H&R Block Kahala Mall, Honolulu, HI
Customer Service
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Reviewed and updated client correspondence files and scheduling database. Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Assisted with receptionist duties, file organization and research and development.
Client service via phone and in office
Answered phones
Promoted and recommended companies product
Appointment managing
02/2017 - 04/2017 Data Entry Clerk
Hawaii State Department of Taxation, Honolulu, HI
Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing. 01/2017 - 02/2017 Client Service Professional
H&R Block, Honolulu, HI
Customer Service
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Reviewed and updated client correspondence files and scheduling database. Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Assisted with receptionist duties, file organization and research and development.
Client service via phone and in office
Answered phones
Promoted and recommended companies product
Appointment managing
05/2011 - 06/2016 Accounting Associate
Walmart, Honolulu, HI
Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations. Maintained computer and physical filing systems.
Composed effective accounting reports summarizing accounts payable data. Posted receipts to appropriate general ledger accounts. Entered financial data into the company accounting database to be verified and reconciled.
Generated invoices upon receipt of billing information and tracked collection progress.
Introduced new and efficient accounting, financial and operational systems. Streamlined daily reporting information entry for efficient record keeping purposes.
POS processing.
Heavy cash handling.
Daily Money reports.
Processed Daily deposits.
Made change orders.
Prepared registers opening funds for business operations on a daily basis. Counted heavy cash daily.
Processed cash registers audits.
04/2013 - 12/2014 Loan Assistant
Colortyme, Honolulu, HI
Recommended loan approvals and denials based on customer loan application reviews.
Originated, reviewed, processed, closed and administered customer loan proposals.
Submitted loan applications to the underwriter for verification and recommendations.
Reviewed and edited loan agreements to ensure accuracy. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
I performed general office duties, such as client services, filing, answering phones, and collection calls. I was working with customers, both existing and new with loans.
01/2010 - 04/2011 Client Service Coordinator
H&R Block, Honolulu, HI
Customer Service
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Reviewed and updated client correspondence files and scheduling database. Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Assisted with receptionist duties, file organization and research and development.
Client service via phone and in office.
Answered phones.
Promoted and recommended companies product.
Appointment managing.
08/2008 - 12/2010 Jewelry Sales Associate
Walmart, Honolulu, HI
Customer Service
Jewelry Showcase Setup
Phone Orders/Special Orders Processing
Check in high ticketed merchandises
Stocks High ticketed merchandises in showcases and in safe Cash-register operations
Ear piercing
General cleaning of area
Team Player
Accurate Cash Handling
Strong Communication Skills
Credit Card Transactions
Sales Associate
Sales Goals
Operated Cash Register
Time Management
Active Listening Skills
Inventory Control Procedures
Highest Level Of Integrity
Customer Satisfaction
Team Member
Efficient Multi-Tasker
Maintained Orderly Product Displays
Cash Handling Experience
Handles Multiple Responsibilities
01/2010 - 04/2010 Client Service Professional
H & R Block, Honolulu, HI
Customer Service
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Reviewed and updated client correspondence files and scheduling database. Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Assisted with receptionist duties, file organization and research and development.
Client service via phone and in office.
Answered phones.
Promoted and recommended companies product.
Appointment managing.
04/2008 - 06/2008 Data Entry Clerk
State Dept. of Taxation, Honolulu, HI
Entered numerical data into databases in a timely and accurate manner. Key in data into tax department database.
03/2008 - 03/2008 Office Assistant
Duty Free Galleria HR, Honolulu, HI
Organized personnel files, assembled and prepared new emplyloyees packets.
02/2008 - 03/2008 Customer Service
Homeworld, Honolulu, HI
Assisted customer, both walk in customers and over the phone. Prepared documents needed before opening the store, sorted incoming mails, and prepared and logged out-going mails.
Filed and distributed paper works for sales representatives. 02/2006 - 12/2007 Office Assistant
Longs Drugs Stores, Inc., Honolulu, HI
Entered financial data into the company accounting database to be verified and reconciled.
Posted receipts to appropriate general ledger accounts. Tracked incoming and outgoing files and materials. Ordered and distributed office supplies while adhering to a fixed office budget. Maintained computer and physical filing systems.
Received, screened and routed incoming calls.
Filed and organized claims,purchase orders and employees files. Recorded and maintained invoices, processed money reports and calculated cash; ordered, sorted and counted change funds.
Assembled packets for new employees.
Answered phones and provided information.
Audited cash registers, processed intventory paper work and recorded deposits daily.
08/2005 - 01/2006 Customer Service/Cashier
University of Hawaii & Kapiolani Community College Bookstores, Honolulu, HI Team Player
Accurate Cash Handling
Strong Communication Skills
Credit Card Transactions
Sales Associate
Sales Goals
Operated Cash Register
Time Management
Active Listening Skills
Inventory Control Procedures
Highest Level Of Integrity
Customer Satisfaction
Team Member
Efficient Multi-Tasker
Maintained Orderly Product Displays
Cash Handling Experience
Handles Multiple Responsibilities
06/1998 General High School Curriculum
High School Diploma
Roosevelt High School, HI
05/2008 Professional Interpreter Certificate
Kokua Kalihi Valley Clinic
Education and Training
Occupational Licenses and Certificates
Honors and Activities
Additional Information
Detailed References
Johnnette Kapua, Department Manager
Walmart
Pensacola Street
Honolulu, HI 96822
Evelyn William, Medical Interpreter
Kokua Kalihi Valley Comprehensive Clinic
Kalihi Valley Homes, Kalena Drive
Honolulu, HI 96819
Lydia Sabas, Tax Professional
HR BLOCK
1111 DILLINGHAM BLVD
Honolulu, HI 96817
*****.*****@***.*******.***
Contact this candidate