QA Lead / Manager

Mahria Shah

646-***-**** ******.****@*****.*** US Citizen CSM & CSD

SUMMARY

Results-oriented QA Professional with over 10 years of experience in software testing, specializing in Software Automation Frameworks and Selenium. Proficient in analyzing specifications and adept at streamlining processes for greater efficiency. Adept in Agile/Scrum and Waterfall methodologies. Known for crafting precise Test Plans, Test Cases, and Test Scripts that drive quality. Expert in both Manual and Automation testing, with a knack for solving complex problems and optimizing Testing Cycles. TESTING PROFICIENCIES AND TECHNOLOGY

• IDE/Web services: IntelliJ IDEA, Eclipse IDE

• Testing Tools: Selenium WebDriver, Behavior-Driven Development, REST, SOAP API, MABL, POSTMAN

• Testing Framework: TestNG, JUnit, TDD, BDD Cucumber, SauceLab, Playwright, MABL

• Bug Tracking Tools: Microsoft Azure DevOps, JIRA, HP ALM/Quality Center

• CI / CD Pipeline: Jenkins, Microsoft Azure DevOps

• Build Tool: Maven

• Version Control Systems: Git / GitHub

• Operating Systems: Windows, Mac

• Languages and Environment: Java and Python

• Web/Application servers: Apache Tomcat

• Web Services: REST, AWS

• Database: Oracle, SQL Server, MySQL, MongoDB, JDBC

• Other experiences: SAFE Agile, Agile, Waterfall, SDLC, STLC, Bug Life Cycle

• Collaboration Tools: JIRA, Teams, SharePoint, Confluence, Teams, SLACK

• Certifications: CSM & CSD certified - Scrum Alliance EXPERIENCE

Software QA Analyst, iptiQ/SwissRe, April 2019 - July 2023 Armonk, NY

• Deep understanding of Life and Health reinsurance concepts.

• Spearheaded User Acceptance Testing (UAT) initiatives.

• Led a team of QA Analysts, assigned tasks, coordinating activities, and ensuring alignment with project goals and timelines.

• Designed and executed UAT test scenarios and cases.

• Utilized Azure DevOps for test management, including test planning, execution, and reporting, ensuring efficient coordination and tracking of testing activities.

• Developed automated test scripts for end-to-end testing using JAVA Selenium.

• Coordinated automation using Selenium, TestNG, Cucumber, MABL, and Playwright.

• Implemented reusable, data-driven testing framework.

• Conducted rigorous testing of actuarial calculations and underwriting guidelines.

• Utilized SQL for data integrity between systems.

• Conducted comprehensive compliance and regulatory testing.

• Conducted API testing manually to verify data exchange integrity.

• Developed automated test scripts using REST Assured for API testing.

• Utilized Postman to conduct manual testing and validating endpoints.

• Ensured API compliance with industry standards and regulatory requirements through rigorous testing.

• Implemented Azure DevOps for continuous integration. Key Achievements:

• Instrumental in optimizing UAT processes, resulting in a 25% reduction in testing cycle time and improving overall product quality.

• Successfully led the development and implementation of a comprehensive automated testing framework, reducing human errors and increasing test coverage by 40%.

• Collaborated with cross-functional teams to create efficient and robust data-driven automation tests, significantly improving testing efficiency and accuracy. QA Analyst, Travelers Insurance, December 2017 - April 2019 Chevy Chase, MD

• Employed Test Driven Development methodologies and agile SDLC to maintain high software quality

• Applied metrics-driven approaches to Verification, Validation, and Transformation processes

• Orchestrated System, Integration, Smoke, and Regression testing, uncovering defects with precision

• Collaborated closely with cross-functional teams to optimize Defect Management using JIRA

• Leveraged SQL queries for data validation and caching issue detection

• Developed automated test cases using Selenium WebDriver, TestNG, and Maven

• Implemented Behavior-Driven Development (BDD) with Cucumber and maintained high-quality reports with Jenkins.

QA Engineer, Citibank, February 2015-November 2017 LIC, NY

• Analyzed, estimated, and documented requirements, ensuring a comprehensive test plan

• Conducted System and Integration testing, delivering both Positive and Negative test results

• Developed Selenium-based Automation Testing Frameworks, enhancing workflow efficiency

• Created and maintained custom libraries for automation, addressing specific test cases

• Streamlined test status reporting and version control with GitHub

• Actively participated in UAT for Web and Database Applications, bolstering software reliability.

Software Tester, UnitedHealth Group, August 2012-January 2015 Rocky Hill, CT

• Contributed to SDLC and Test Life Cycle, optimizing processes and methodologies

• Conducted rigorous requirement analysis and crafted effective Test Scenarios and Cases

• Applied SQL queries for Backend testing and data integrity validation

• Actively used Quality Center/ALM for Test Planning, Bug Tracking, and Defect Reporting

• Excelled in Selenium WebDriver for functional and regression testing

• Implemented automation tools like Jenkins, enhancing testing frameworks

• Provided valuable insights into the Defect Lifecycle and collaborated closely with development teams.

SKILL

EDUCATION AND TRAINING

Bachelor of Science

Business Management and Finance, CUNY Brooklyn, Brooklyn NY

• Complex Problem Solving

• Process Improvements

• Strategic Planning

• Issue Identification

• Root Cause Analysis

• Information Gathering

• Documentation and Reporting

• Evidence-Based Decision Making

• Team Collaboration and Leadership

• Corrective Action Planning

Contact this candidate