Customer Service Quality Control

AB

AUDRIANA BROWN

****************@******.*** 304-***-**** Huntington, WV 25701

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable, with strong ability to thrive in every aspect! Offering determination and growth. Highly organized, proactive and punctual with team-oriented mentality. Dish Preparation

Table Bussing

Positive and Professional

Quality Control

Menu Knowledge

Suggestive Selling

Guest Engagement

Medication Dispensing

Billing Support

Problem-Solving Skills

Supply Restocking

OTC Recommendations

Patient Education and Counseling

Cracker Barrel Huntington, WV

Server

11/2017 - Current

Provided exceptional service to high volume of daily customers. Operated POS terminals to input orders, split bills and calculate totals. Displayed enthusiasm and knowledge about restaurant's menu and products.

Greeted customers, answered questions and recommended specials to increase profits.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Cleaned tables and chairs to prepare dining area for next customers. Satisfied customers by topping off drinks and offering condiments, napkins and other items.

CVS Pharmacy Kenova, WV

Pharmacy Technician

11/2021 - 07/2023

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Verified prescriptions and drug labels, documents and packages. Interpreted and processed medication orders under supervision of pharmacist.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Summary

Skills

Experience

Education and Training

Huntington High School Huntington, WV

High School Diploma

05/2009

Marshall University Huntington, WV

Radiology

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