Amanda Marshall
Moorhead, MN *****
********.**********@*****.***
Customer service 25 years of experience, Computer back round, management background, Diesel mechanic background, driving back round, tech support background Authorized to work in the US for any employer
Work Experience
Delivery Driver
Amazon Flex-Fargo, ND
April 2021 to Present
Customer service, delivering packages
Driver
Aramark-Fargo, ND
June 2023 to September 2023
Driver delivery pick up and drop off customer service Service Support Specialist
General Parts-Fargo, ND
April 2022 to October 2022
Customer service, shipping and receiving, opening and closing. Computer base, telephone base, emails. Delivery Driver
DHL-Fargo, ND
November 2020 to March 2021
Customer service, delivering packages
Parts Counter Sales
Allstate Peterbilt Group-Fargo, ND
October 2019 to February 2020
Customer service base, answering calls,placing orders, opening,cleaning. Diesel Mechanic
Amerit Fleet Solutions-Fargo, ND
March 2019 to July 2019
Diesel mechanic
Diesel Mechanic
TranSystems-Moorhead, MN
August 2018 to February 2019
Diesel mechanic
Server
Old Chicago-Fargo, ND
May 2017 to August 2018
Customer service based, opening the store, cleaning, money handling Manager
AutoZone-Fargo, ND
January 2017 to May 2017
Sales parts manager, customer service based,sales based, opening and closing the store, inventory,managing the deposits daily, making the work schedule, computer based. Wireless Sales Consultant
Wireless Advocates-West Fargo, ND
November 2016 to January 2017
Selling cell phones tablets customer service base
Phlebotomist
Axis Clinicals LLC-Dilworth, MN
July 2015 to November 2016
As needed position.
Responsibilities
Checking Vital signs, drawing blood, keeping a close eye on all candidates, everything from Breathalyzers to urine testing, checking bags. Great customer service skills. Accomplishments
I was able to overcome my fear of needles. Very interesting and fun job. Skills Used
Being very focused at all times. Watching everything around you, demonstrating great customer service skills.
Front Desk Receptionist
Planet Fitness-Moorhead
April 2016 to June 2016
Front desk, signing up new members, counting the tills down, cleaning, customer service base Tire Technician
OK Tire Store-Fargo, ND
March 2016 to May 2016
Responsibilities
Changing tires, mounting dismounting tires, tire rotations. Accomplishments
Love working with my hands. Getting my hands
dirty.
Temp job
Yammer tech Engineer
Microsoft - Fargo-Fargo, ND
March 2015 to July 2015
Responsibilities
Support Engineer for Yammer. Customer Service base, knowledge in Windows, Excel, PowerPoint, Word, OneNote, yammer, Visual Knowledge Base, Skype for business Accomplishments
I learned a lot of new things while working for Microsoft for Yammer Support. Started working at 8am and worked my way to 4am. worked as long as need be. Skills Used
Customer service
Education
Associate's degree in IT
University of Phoenix-Online Campus
February 2024 to Present
AA in Business
University of phoenix - Fargo, ND
2013 to 2015
Arts of business in business
AIU Online - Moorhead, MN
November 2017
High school diploma or GED
Skills
• Waiter
• Waitress
• Hostess
• Restaurant Server
• Host
• Diesel
• Heavy Equipment
• Maintenance
• Electrical
• Welding
• Mechanic
• Brakes
• Automotive
• Diesel Mechanic
• Microsoft Word
• Hydraulics
• Delivery Driver Experience
• Mechanical knowledge
• Mechanic experience
• Farming
• Driving
• Customer service
• Automotive repair
• Microsoft Office
• Microsoft Excel
• Microsoft Office
• Customer service
• Organizational skills
• Office management
• Front desk
• Supervising experience
• Sales
• Accounting
• Cash handling
• Cash register
• Serving
• Telecommunication
• Forklift
• Bartending
• Manufacturing
• Driving
• Automotive repair
• Retail sales
• Cold calling
• Computer networking
• Software troubleshooting
• Firewall
• Virtualization
• Communication skills
• VPN
• Technical support
• Digital marketing
• Upselling
• Communication skills
• Cash register
• Cash handling
• Microsoft Office
• Organizational skills
• Inside sales
• Dealership experience
Certifications and Licenses
Driver's License