Store Manager
Resume:
Russell
Richardson
Management/Supervisor
**** ******* ****, **** **** beach,
United States, 33406
***************@*****.***
Store Manager with over 24 years of leadership experience, excelling in roles that demand exceptional business development and sales growth strategies. Demonstrates expertise in strategic planning, inventory management, and marketing, driving record-setting sales and operational efficiency. Committed to enhancing customer satisfaction and loyalty through effective team training and customer needs assessment, aiming for continuous improvement and innovation in retail management practices.
Employment history
Jun 2013 - Nov 2023
STORE MANAGER
MOES FRESH MARKET at St. Thomas
Steered daily operations at MOES FRESH MARKET, ensuring optimal efficiency Implemented cutting-edge sales strategies, boosting revenue growth Upheld a secure, compliant workspace by adhering to safety regulations and company policies Introduced innovative marketing tactics, significantly increasing store visibility and foot traffic. Fostered a collaborative environment, aiding in the development of a highly motivated team. Implemented staff well-being initiatives, reducing turnover by fostering a positive work culture. Optimized inventory management, reducing waste and increasing profitability. Led the market in adopting eco-friendly practices, setting a new industry standard. Oct 2011 - May 2013
District Operations Supervisor
Doctor's Choice at St. Thomas
Elevated store productivity by fostering a motivational work environment Implemented efficient cash handling procedures, enhancing financial accuracy Recruited and onboarded employees aligning with team requirements Resolved conflicts, ensuring smooth customer and team interactions Streamlined store operations for increased profitability Drove initiatives that increased customer satisfaction and streamlined operations. Fostered a culture of growth, leading to a more knowledgeable and effective team. Oct 2004 - Nov 2012
Store Manager
Publix Supermarkets at West Palm
Led strategic planning and fiscal management at Publix Supermarkets Achieved record-setting sales growth
Enhanced operational efficiency and customer satisfaction Skilled in inventory management and marketing strategy Implemented inventory management system, reducing shrink by 15% and enhancing efficiency. Pioneered a customer loyalty program, increasing repeat business and enhancing brand reputation. Developed a staff training program that improved team skills and morale, fostering a positive work environment. Jun 1999 - Aug 2004
DEPARTMENT MANAGER / ZONE MANAGER / SALES MANAGER / OPS MANAGER LOWES Home Improvement at Wellington
Managed cross-functional teams to ensure project clarity and deadline adherence. Leveraged HTML coding to optimize email marketing, boosting campaign efficiency. Spearheaded direct marketing campaign, generating over $2 million in annual revenue. Negotiated contracts, including insurance and benefits packages, to ensure optimal terms. Oversaw project management, ensuring goal clarity, quality, and deadline adherence. Implemented Don't Pass it up- Pick it up program, enhancing team collaboration and productivity. Education
Mar 1989 - Jun 1999
BBA in Business
University of Miami at Florida
Minor in Psychology
University of Miami at Florida
High School Diploma in Advanced/All
Clewiston High School at Florida
Cornell University at New York
Skills
Motivational Trainer
Experienced
Fiscal Management
Cost Control Merchandising
Business Development Marketing
Service/Sales Incentive Customer Service
Record Setting Sales Growth Loss Prevention
Shrink Control Business Recovery and Sustainability Process Development Conflict Resolution
Strategic Planning Project Management
Teamwork Organization Inventory Management
Campaign Performance Tracking Client Acquisition
Value Analysis Trade Show Management
Credit/Collections Customer Needs Assessment
Expense Control Weekly Payroll
POS Systems Competitor Monitoring
Employee Training Supply Ordering
References
Joe Carlton
Entrepreneur
************@*****.**
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