Customer Service Call Center
Resume:
Kenasha Thomas
Columbia, SC *****
**************@*****.***
I’m very outgoing, friendly, team player, good listener, fast learner and I do whatever is needed for me to get the job done!
Willing to relocate to: close
Authorized to work in the US for any employer
Work Experience
Sandwich Artist
Jimmy John's Sandwiches - Columbia, SC
May 2022 to December 2022
greet customers, prep sauces and slice meats, make sandwiches, answer delivery orders and catering orders
Cashier/Customer Service
Enmarket Convenience Stores - Bamberg, SC
September 2021 to May 2022
Greet customers, clean and stock store, scan merchandise, set sales. Picker
Amazon.com - West Columbia, SC
November 2020 to September 2021
Picker
Guest Service Representative/Night Auditor
Comfort Suites - Columbia, SC
November 2019 to May 2020
Greet customers
Make reservations
Make payments card or cash prior to reservations or walk ins Assign guest to empty/clean rooms
Call Center Representative
Teleperformance - Columbia, SC
October 2018 to October 2019
Manage large amounts of inbound and outbound calls in a timely manner.Follow call center scripts when handling different topics.Identify customers needs, clarify information, research every issue and providing solutions.
Laundry Attendant
IHG Army Hotels - Columbia, SC
October 2017 to October 2018
Wash and dry linen. Fold and stack linen on shelves neatly. Keep laundry room clean. McDonalds Crew Trainer
McDonald's - Columbia, SC
September 2016 to October 2017
greet customers, solve customer problems, handle food, handle money and gift cards, stock, train new employees
Education
Associate's degree in Business Administration
Strayer University - Columbia, SC, US
September 2019 to Present
C.A Johnson High School - Columbia, SC, US
February 2011 to May 2016
Skills
• Leadership
• Food preparation
• Warehouse experience
• Microsoft Office
• Basic math
• Commercial cleaning
• Custodial experience
• Research
• Maintenance
• Sales
• Warehouse distribution
• Customer service
• Food Service
• Customer support
• Shipping & receiving
• Restaurant experience
• Laundry
• Cleaning
• Stocking
• Communication skills
• Organizational skills
• Packaging
• Guest services (Less than 1 year)
• Cashiering
• Cash handling
• Order picking
• Janitorial experience
• Math
• Food handling
• Customer service
• Cash handling
• Guest services
• Leadership
• Cash register
• Restaurant experience
• Food handling
• Cooking
• Sales
• Typing
Certifications and Licenses
Food Handler Certification
Contact this candidate