MBA graduate from Utkal University, Odisha having experience of two years as a Tutor, one year of experience as Customer Support Executive and more than two years of experience as Sales Executive. Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge.

SKILLS

Ability to work with team

Good communication skills

Good in Inter-personal skills

Positive Attitude,

Hard working Self – learning

attitude

Easy grasping innovative

ideas

TECHNICAL SKILLS

PGDCA

OTHER DETAILS

DOB: 10-06-1997

GENDER: MALE

MARITIAL STATUS: UNMARRIED

NATIONALITY: INDIAN

LANGUAGE KNOWN: ODIA, HINDI

& ENGLISH

EXPERIENCE

CUSTOMER SERVICE SPECIALIST (CROMA)

INFINITI RETAIL LTD.

May 2022- jun2024

Resolved customer inquiries

Excellent communication and empathy skills

Handled product questions and issues professionally

Used CRM for documentation and follow-ups

Collaborated with teams for customer satisfaction SALES DIGITAL EXPERT

RELIANCE SMSL LIMITED

Jan 2021 - may 2022

Innovation, interpretation of data

Engaging with customers

Communicating the latest trends in order to develop effective marketing strategies

Built strong client relationships.

Skilled in communication and negotiation.

CUSTOMER SUPPORT EXECUTIVE

ELCAMINO SOFTWARE PRIVATE LIMITED

Feb 2019 - Oct 2020

Creating policies and procedures

Planning the training and standardization of service delivery

Collaborated with teams to resolve complex issues and enhance customer experience.

Contact this candidate