Customer Service Sales Representative
Resume:
CURRICULUM VITAE
MARY WANJIKU
MOBILE : 072*******
Email: **************@*****.***
CAREER SUMMARY
I am a result driven and an innovative sales professional with a successful record of generating revenues coupled with successfully building healthy business relationships.My experience and dedication for product excellent results has been enhanced by acquiring skills in sales management,team leadership,business development,customer service and relationship management.
EDUCATION
1991-1999 Ndikwe Primary School.
Kenya Certificate of Primary
Education (K.C.P.E)
2000-2003 Muchungucha Secondary School.
Kenya Certificate of Secondary
Education (K.C.S.E)
June-Aug 2006 Thika Institute of Computer and Engineering Technology. Feb- Sept 2005 Gakeo College of Business
Studies Single Subject Diploma in Business Management and Administration. KEYS SKILLS AND COMPETENCY ACQUIRED
Sales Management:Experience in developing area sales plan,which include sales goals for the teams,accomplishing set area sales target,preparing and executing annual sales forecasts in line with the growth strategy.
Marketing Skills: Knowledge in various fields of marketing for example,positioning and targeting,marketing research and promotion and presence strategy.
Customer service: Expert in customer relations having successfully resolved customers complaints by identifying problems and taking appropriate corrective action and demonstrating professional etiquette and manners when interfacing with customers.
Communication and interpersonal skills: Ability to communicate verbally and non-verbally by being effective and concise when giving presentations to audiences.
ICT competences: Working knowledge of Ms-suite,internet and Emails. WORKING EXPERIENCE
2023- 2024 Work at Libera Impex Empire up to
now.
Sales representative
2018-2020 Unique Enterprises
Sales Representative
2015-2017 Ruiru Bookshop
Position: Sales Representative
2010- 2014 Neo-Dawn Enterprise
Position: Office Support Agent /Customer care
2007-2009 Mwanjo Properties Limited.
Position:Field Assistant and
Marketing.
HOBBIES
● Traveling
● Reading inspirational books
● Socializing and making new friends.
QUALITIES AND ATTRIBUTES
● Industrious
● Self- motivated.
● Ambitious.
● Ability to socialize and interact with people of different races.
● Ability to perform duties with little or no supervision. REFEREES
1. Mrs. Lucy Wanjiku Nderitu,
Principal Gakeo College of
Business Studies.
P.O. BOX 1320, Thika.
Cell: 067-30268
2. Mr. Samuel Karanja Mbiu,
Director Neo-Dawn Enterprises and
Property Agents.
P.O. BOX 8759- 00200, NAIROBI.
Cell: 072*-***-***
3. Mr. Wilson Mutua,
Director Thika Institute of
Computer and Engineering
Technology,
P.O.BOX 1560, THIKA.
CELL: 072*-******.
Contact this candidate