Business Analyst Data Analysis

Bharath Simha Reddy

BUSINESS ANALYST

Ohio (Open for Relocation), USA Email : ***********@*****.*** Contact : 201-***-**** EDUCATION

Master of Science in Computer Science

– Kent State University, Ohio, USA

Bachelor of Engineering in Computer

Science - Jain University, India

SKILLS

Methodologies: Agile (Scrum), Rational

Unified Process (RUP), Waterfall

Data analysis: Excel, Python, SQL

Data visualization tools: Tableau, Power

BI, QlikView

Documentation: BRD, FRD, SRS, BPMN

Project management tools: Jira,

Confluence, Trello, MS Project, MS Excel,

MS SharePoint, Primavera

UML and prototyping tools: MS Visio,

Smart Draw, IBM Rational Rose, Balsamiq

mock-ups, Sketch

Analysis Skills: Cost/benefit analysis,

Impact analysis, GAP analysis, Risk

analysis, SWOT analysis

CRM & ERP system: Salesforce, Microsoft

Dynamics, SAP

Tracking / Other tools: HP Quality Center,

JAD, CRM, Rational ClearQuest, RTM, UAT,

MS Office (Word, Excel, Access, Outlook),

Microsoft Teams, Slack

Other skills: Business Intelligence,

Stakeholder Engagement, Requirements

Gathering, Time management,

Leadership, and management, Problem-

solving, Negotiation, Decision-Making,

Documentation, and Presentation, Verbal

communication

CERTIFICATIONS

• Python for Data Science – IBM

• Microsoft Technology Associate – IIT

Hyderabad

SUMMARY

• Business Analyst with 4 years of experience in leading requirements gathering and analysis processes for diverse projects, specializing in healthcare and financial domains.

• Proficient in utilizing Excel, SQL, and Python for in-depth data analysis, providing valuable insights that drive informed decision-making and contribute to project success.

• Skilled in data visualization tools (Tableau, Power BI) to transform complex data into actionable insights.

• Skilled in preparing comprehensive project documentation including BRD, FRD, SRS, and process flows, ensuring regulatory compliance and minimizing project risks.

• Proficient in conducting SWOT, Gap, and risk analysis to identify opportunities for process optimization and product enhancement, resulting in increased customer satisfaction and business growth.

• Experienced in working with cloud platforms (AWS, Azure) and ERP Planning & CRM systems (SAP, MS Dynamics Nav, Salesforce, HubSpot) PROFESSIONAL EXPERIENCE

Business Analyst CVS Health, OH Aug 2022 – Present

• Led the requirements gathering and analysis for online member portal, enhancing enrollment and claims submission processes for a large member base.

• Conducted process mapping and gap analysis for medical claims system, proposing optimizations that reduced processing time by 25%.

• Collaborated with cross-functional teams to define functional specifications and user stories for system enhancements.

• Utilized SQL and Tableau for data extraction and visualization, identifying trends to support decision-making.

• Conducted cost-benefit analyses to assess the financial implications of proposed solutions and projects.

• Proficient in using SQL for querying and analyzing relational databases, which is essential for extracting and manipulating data.

• Conducted user acceptance testing (UAT) and quality assurance to ensure solutions met business requirements and regulatory standards.

• Developed business requirement documents, process flows, and wireframes to communicate system designs effectively.

• Acted as a subject matter expert (SME) for member portal and medical claims system and worked on integrating data from Electronic Health Records (EHR) systems.

• Implemented Agile methodologies, participating in sprint planning and retrospective meetings for project success.

• Utilized requirements management tools like Jira and Confluence to track and manage project requirements.

Business Analyst HCL Tech, India Jun 2019 – Dec 2021

• Utilized market research and data analysis techniques to gather comprehensive requirements for financial product development, ensuring alignment with market demands and regulatory requirements.

• Analyzed financial market trends and customer behavior using Excel and SQL, providing insights that contributed to a 10% increase in investment returns through informed decision-making.

• Prepared detailed project documentation including Business Requirement Document

(BRD), Functional Requirement Document (FRD), and Test Plans, ensuring regulatory compliance and minimizing project risks.

• Led cross-functional workshops with stakeholders to gather financial requirements and identify pain points, facilitating the development of data-informed financial solutions.

• Conducted SWOT and Gap analysis, leading to the identification of three new product features that increased customer satisfaction by 30% and aligned with business objectives.

• Designed and optimized Power BI models for financial data analysis, creating visually engaging dashboards highlighting key financial performance indicators (KPIs).

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