Customer Service Care Specialist

CLARENCE A DALTON, JR.

*** **** *** ********, ** 43207 380-***-**** *********@*****.***

EXPERIENCE

Janitorial

Mid-American Cleaning Contractors February 2024 - April 2024

Cleaning communal areas, restrooms. Utilized professional cleaning products.

Direct Care Specialist

Living in Family Environment July 2020 - January 2024

Health Aid for the developmentally and disabled to aid with daily function such as, administered medications, cleaning and cooking along with personal care. Transportation to events as needed.

Customer Service

Teleperformance June 2013- April 2017

Answering inbound and outbound calls to help customers with hotel and rental car reservations, along with location.

Direct Care Specialist

Franklin County Residential May 2010- June 2013

Health Aid for the developmentally and disabled to aid with daily function such as, administered medications, cleaning and cooking along with personal care. Transportation to events as needed. Implemented behavior plans for individuals.

EDUCATION

Bishop Hartley H.S.

Graduated June 1994: High School Diploma

Skills

CPR/First Aide, Medication Administration certifications.

Excellent customer service

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