Data Entry Program Manager
Resume:
SUZANNE MACKLER
***********@*****.***
TUCSON, AZ 8571
SKILLS
Typing, phones, radio dispatch, transcription, data entry, communication, supervising, training; administrative, medical, and general office work
EDUCATION
High School Graduation
Business College
Some College
EMPLOYMENT
01/2021 to 03/2022 PBX & Telephone Operator, Rainier School, WA St DSHS/DDA
Ensured the safety of Rainier School clients. Operated independently while providing continuous communications through various types of functions. Typical duties included receiving and routing incoming telephone calls to appropriate departments or personnel, placed or transferred calls; recorded and relayed messages; paged staff and relayed and relayed and received instructions over radio; maintained various logs; maintained institution logs; carried out emergency telephone procedures with fire, police, and medical when necessary; performed clerical duties and independent decision making when necessary.
01/2008 to 05/2020 PBX & Telephone Operator, Rainier School, WA St DSHS/DDA
Ensured the safety of Rainier School clients. Operated independently while providing continuous communications through various types of functions. Typical duties included receiving and routing incoming telephone calls to appropriate departments or personnel, placed or transferred calls; recorded and relayed messages; paged staff and relayed and relayed and received instructions over radio; maintained various logs; maintained institution logs; carried out emergency telephone procedures with fire, police, and medical when necessary; performed clerical duties and independent decision making when necessary.
06/2012 to 01/2013 Administrative Assistant 3, Rainier School, WA St DSHS/DDA
Primary duties included preparing incident reports, scheduling and attending meetings, copying, filing, typing, phones, and all duties requested by the Program Manager and staff on Pat A.
02/2007 to 05/2007 Communications Specialist, Sedona Fire District, Sedona, AZ
Trained as 911 Emergency Medical Dispatcher for 11 cities, using CAD, Vesta radio and phone program, and ProQA EMD software program.
12/2003 to 03/2007 PBX Security Communications Operator, Western State Hospital, WA St
DSHS/DDA
Responsible for receiving, transmitting, and relaying routine and emergency calls and information using several communications/systems devices for Western State Psychiatric Hospital large campus-wide PBX system. Additional duties included, Child Study and Treatment Center, and the Department of Corrections. Operated a Meridian/Attendant console for a faxing, copying, phones and radio.
Suzanne Mackler, Page 2
09/2000 to 03/2002 Administrative Secretary, Tobacco Prevention and Control, WA St Dept of Health
Provided professional administrative support for the Program Manager and 12 program staff. Coordinate group events and meetings and travel arrangements for staff, non-staff, and guest speakers. Kept track of requisitions and invoice vouchers, supplies and equipment. Kept supervisor’s and program staffs’ calendars up to date. Purchased supplies and arranged for equipment repair. Attended meetings and composed minutes. Phones, copying, mail, and other duties as required. Acted within general limits for supervisor in his absence.
02/1997 to 09/2000 Administrative Secretary, NW Drinking Water, WA St Dept of Health
Provided administrative duties for the Program Manager and 20 staff members. Lead secretary and supervisor for two clerical workers. Responsible for processing public water systems project reports, water system plans, and construction documents using Microsoft Access, Excel, PowerPoint and Word. Responsible for public disclosure, training registration, travel, work study employee hiring and tracking. Responsible for payroll, leave slips and attendance report. Purchased supplies, equipment, and furniture for office. Billing, copying, mail, phones, data entry and other duties as needed.
01/1995 to 02/1997 Secretary I Shorthand, Juvenile Rehabilitation Administration, WA State DSHS
Provided professional administrative support to Region 5 Office Chief of Community 03/1993 and 5 program staff. Reviewed, edited, and revised drafts of correspondence and reports using Word/Windows 95. Finalized bulletins for Bulletins Committee, Policies and Procedures, and composed responses to correspondence. Acted as a liaison between central office, field staff, and other governmental agencies. Kept calendars for supervisor and program staff. Made travel arrangements and conference calls. Organized meetings. Worked with Parent Pay program and Juvenile Interstate Compact program. Entered data for medical coupon program for group homes. Other duties included phones, filing, copying, and mail.
08/1994-01/1995, 09/1990-08/1991, 08/1989-907/1990 Secretary Senior, Division of Rheumatology, University of Washington Medical Center
Performed secretarial and word-processing duties for an office with Division Head, fellows, doctors, medical students and lab workers. Typed NIH grants, tables, slides, letters from Dictaphone and rough draft. Routed grants; coordinated patient care using data program on D-base III. Phones, copying, filing, and mail. Faxed, composed memos, library searches, and ordered supplies for office and laboratory. Used Word, PowerPoint, Excel and D-base III/Access. Coordinated teaching of two classes with medical students. Other duties as required.
03/1993-08/1994 Secretary Senior, South Campus Physical Plant, University of Washington Medical Center
Secretary to the Office Manager and staff which consisted of office staff and 100 construction workers. Wrote and typed meeting minutes, filing reception phone with multiple lines, used paging system, and took care of payroll. Other duties as required.
References provided on request
Contact this candidate