Business Development Call Center

Scott J. Adams

**** ******** **. ********, ** ***20 • 614-***-****

• **********@*****.*** • linkedin.com/in/sadams20

BUSINESS SALES PROFESSIONAL

Offering a solid blend of consultative, managerial, and sales leadership expertise with repeated success developing new business and generating company-leading revenues across a multi-state territory. Established history in cultivating lasting rapports with customers, managing large product portfolios, and presenting products. Respected sales leader communicates a clear, strategic sales vision while effectively training and directing teams to generate new revenue streams. Reputation for increasing gains in revenue, market share, profit performance, and business growth through robust sales and business development strategies.

Areas of Expertise

New Product Development

Site Visits

Business-to-Business

Prospecting Lead Generation

Customer Relationship Management

Team Leadership

Analytical Skills

Sales Management

Vender Engagement

PROFESSIONAL EXPERIENCE

Regional Account Management Experience

Maximized revenue products within 65 business modules which included data, voice, and phone systems.

Built strong relations with new and existing clients increasing revenue while managing all assigned business accounts.

Led the creation and execution of effective sales policies for new business development and existing accounts.

Accomplished long-term commitments for phone systems and voice mail for Dublin Coffman High School ($140 thousand), and Safe Auto Insurance Call Center ($248 thousand).

Successfully managed Illinois, Kentucky, Indiana, Ohio, Wisconsin, and Michigan with sales training.

Oversaw the introduction of the company’s products and win back division; target on small businesses, achieving 200% of November Win back objective.

Distribution Management Experience

Increased sales in alliance by four assigned authorized distributors owners covering Dayton, Columbus Ohio.

Delivered impeccable sales training to sales managers and account executives for performance improvement.

Business Development/ Territory Sales Representative Experience

Promoted long-term business growth by cultivating lasting rapports with customers and the community.

Delivered comprehensive pest control and rodent services to increase sales for commercial business.

Developed additional revenue sources by providing a wide range of new products and services.

Rendered solid consultative expertise to potential and existing commercial customers within an assigned territory.

Drove product and service sales with a keen focus on fire, intrusion, access control, and surveillance.

Analyzed and processed Levies through indexing, audit search, and customer locate exception.

Timely completed reviews at required production levels, reduced error rates to less than 1%.

Generated new business with fire, sprinkler, and access control monitoring services.

Created new record revenue selling OSHA regulated crane and hoist inspections within Covid shutdown mandate.

Key Accomplishments

Achieved 200% of November Win back objective.

Met and surpassed 150% of CPE monthly revenue.

Recognized as #3 of 24 sales representatives for two quarters.

Ranked 2 out of 8 in Ohio August and earned 133% of monthly quota.

Ranked 13 out of 45 within the five-state region.

Ranked 2 out of 7 March-May and earned 127% of monthly quota.

Ranked 14 out of 45 March-May.

Earned 218% monthly quota April, ranked 1 out of 13.

Ranked 2 out of 15 and achieved 212% monthly September quota.

Ranked 8 out of 64 September.

Exceeded more than 110% of sales objective.

Achieved highest sales in Ohio for March.

Obtained 223% of November quota.

Earned 145% of quota, ranked 2 out of 10 May.

Attained 155% of September monthly quota.

Career History

Accounts Receivable Temp Worker CERTIFIED FINANCIAL STAFFING-CVG, New Albany, OH Dec-2023-present.

Inside Sales MATHESON TRI-VALLEY GAS, Plain City, OH Jun-2023-Sep-2023.

Regional Sales Professional STAR CRANE & HOIST, INC., Columbus, OH Jun 2020 Aug 2022.

Commercial Sales Professional TERMINIX COMMERCIAL, Columbus, OH Jul 2017 – Jul 2018.

Commercial Sales Consultant ADT SECURITY/PROTECTION1, Columbus, OH May 2016 – Jul 2017.

Education & Credentials

Bachelor of Arts in Communications – The University of Alabama – Tuscaloosa, AL,

OSHA 30- Hour General Industry Safety and Health-Certificate # 26-907****** - May 2023.

NationalCPRFoundation-Certificate: CPR/AED/First Aid-May 2023.

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