Customer Service Quality Assurance
Resume:
Jogie Rose D. Maglangit
Objective
To obtain a position where I can maximize my multilayer
of management skills, quality assurance, program
development, training experience, customer service and to be globally competitive.
EDUCATION
Elementary
Tungkalan Elem. School
SY 2004 - 2009
Secondary
Crossing Bayabas National High School
SY 2010 - 2013
Tertiary
University of Mindanao
SY 2014-2018
Course: Bachelor of Science in Tourism Management
ADDRESS
Blk 5 Lot 6 Circumferencial
Rd Garcia Heights Bajada
Davao City, Philippines.
Contact
PHONE:
093**-***-***/0967 330-
2530
EMAIL:
**********@*****.***
WORK EXPERIENCE
FOOTACTION INT’L MFG CORP. (Merrell Concept Shop)
Store Supervisor
Year 2023-2024
MANG INASAL PHILIPPINES INC, (FRANCHISED)
Asst. Restaurant Manager - Service Quality Manager Year 2019-2020
Sales & Marketing Manager
Year 2019 - 2020
Product Quality Manager
Year 2021 – 2023
FREEMONT FOODS CORP. (JOLLIBEE)
Service Crew
YEAR 2016-2019
DNATA TRAVEL INC.
Ground Handler Ageny (OJT)
Year 2018 - 2019
CERTICATES AND ACHIEVEMENTS
• Store Supervisor Traning(SST) – Certified
• Assistant Restaurant Manager Trainee Program (ARMT)-Certified)
• Food Safety Program Certified
• Customer Service Ground Handling Awardee
• Front Office NCII Passers
• Solas Basic Trainings Passers
• Sabre Trainings Passers
• Red Cross Certified Aider
• Best In Customer Service Awardee
SKILLS
• Good in communication service
• Good In Leadership, teamwork, people skills
Self-Motivation
• Time management
• Good in Analytical thinking and problem-solving capacity.
• Customer service Oriented
CHARACTER REFERENCES
Jobert Bandayanon
Officer In-Charge Mang Inasal Phil. Inc.
Melanie Racpan
Business Owner –MG Pharmaceutical
Eric P. Castillon
Marketing & Sales Manager – Sta. Ana Multipurpose Cooperative 095*-***-****
I hereby declare that the statements stated above are true and correct. JOGIE ROSE D. MAGLANGIT (sgd.)
Applicant
Contact this candidate