A R D
Resume:
S K I L L S
Bankruptcy Intake and client
retention
Vast, decades of experience in
Credit, Collections, and
Bankruptcy
Communication skills
Negotiation skills
Problem-solving skills
Lead Docket, Time Matters,
FileVine, and other CRM
programs
Ability to close clients on
bankruptcy and help them move
forward with the process
Sales Training
P R O F I L E
I have worked aggressively to demonstrate and maintain a high level of professional integrity in my relationships with clients, companies, and candidates in numerous states within my professional career. In addition, I have an extraordinary ability to communicate with varying degrees of management. Also, my ability to function and flourish under pressure provides both motivation and inspiration to my co-workers and support staff.
I also demonstrate a high level of energy and enthusiasm through an exceptional degree of organization with an emphasis on multi-task and prioritizing appropriately. In addition, I possess compelling and collaborative project management skills required to drive task with vigor and completion.
2506 Richland Drive, Garland, TX
*****@*****************.***
A W A R D S &
C E R T I F I C A T I O N S
Corporate Sales Trainer
Top Sales Agent
Employee of the Month 2017
C O N T A C T
E D U C A T I O N
E T I N S P I R E S . C O M / B R E A T H U N I V E R S I T Y E R I C T H O M A S C L A R I T Y T O L A U N C H A C A D E M Y / T H E B R A V O L I F E I R S P T I N
M E R C H A N T P R O C E S S I N G K N O W L E D G E / E T H I C S W O R K S H O P R I C H A R D S O N, T X
U N I V E R S I T Y O F N O R T H T E X A S, D E N T O N T X R E M I N G T O N C O L L E G E, G A R L A N D T E X A S V O L U N T E E R I N G
PBC.com /Positive Black Chicc Podcast
TECO Theatrical Productions December 2010-present Volunteer GCDTA Cheerleaders Association May 2010 - August 2013 Volunteer North Garland Cheer Crowd Booster Club Aug 2006 – June 2010 President/Member at Large
Garland Bulls Pee Wee Football Cheerleading Association June -December 2007 Flag Football Cheer Director
W O R K E X P E R I E N C E
SENIOR TAX PREPARER CONTRACT BRANCH OWNER
CORPORATE TRAINER, RECRUITER, AND ASSISTANT MANAGER ProTax Refunds
November 2019- June 2021
Seasonal preparation of individual and Business tax returns during the tax season as contract recruiter with full certification and PTIN established and renewed with credentials from IRS. I provided business development of potential tax professionals wishing to learn the business. I assisted in training and mentoring thru hands on practices that included a mix of in person and Zoom training and teaching of all skills needed to prepare taxes and run a contract branch.
BUSINESS DEVELOPMENT ASSOCIATE/INTAKE SPECIALIST
Leinart Law Firm
February 2018 - November 2020, July 2022 - present Daily prospecting to develop potential new clients/PNC thru a means of outsourced lead generated, as well as internet and phone base capture of client base. As a direct result my goals and efforts of contacting PNC for initial consultant and after marketed contacts resulting in filed Bankruptcy case, in excess of 100+ cases monthly. For the better suited PNC or Refile/Dismissal case the accumulated result of addition revenue to firm is recaptured thru repeat billing. This role enabled me to provide a consultative approach to direct clients in search of option for present debt solutions to increase revenue and total monthly submissions of active cases to all districts within our geographic scope of practice. The vast encompassing of my heavy phone volume daily direct selling with proven results measured in all key performance indicators while utilizing persuasive soft skills provide compelling results for increased success in my role.
*Please see Page 5 for most recent accomplishments at Leinart Law Firm* SENIOR HEALTHCARE RECRUITER
ProTouch Staffing
February 2018 - November 2018
Implement and monitor recruitment strategy with hiring managers in the Healthcare Industry by utilizing Protouch Staffing branding strategy to enhance recruiting and account management efforts. Source and screen candidates for Permanent Staffing, Temp-to-perm, Temporary, Per-Diem and Travel Staffing positions in the Healthcare Industry throughout the country. Maintain an industry specific CRM tracking system of potential candidate’s names and contact information to interface with third party VMS and MSP. Make calls to recruit potential candidates to fill critical positions Work with hiring managers to assure timely response to potential candidates. Serve as contact person for licensed professional and vendor contacts. Consistently seek and develop new and innovative methods for recruiting candidates. Develop cost-effective travel packages for candidates with key market strategies within a full desk model. Record recruiting efforts to calculate standard metrics for the recruiting process (i.e. time to fill, cost per hire, profitable bill rates) Additionally, serve as the single point personnel for compliance across several VMS systems for Sub Vendor contracts in place and secured thru Account Management efforts with inclusion of invoicing, on-boarding, clinical liaison. Direct managerial support guidance training and instruction to a designated recruitment team in house and overseas.
PROFESSIONAL ACCOMPLISHMENTS:
April 2018 New Mexico Hospital Association -Affiliate Vendor Awarded RN/Allied 45 facilities May 2018 Cross County Stewart Healthcare System Northeast/Central -Affiliate Vendor Awarded RN/Allied 22 facilities August 2018 Favorite Healthcare University of Kansas Healthcare System -Affiliate Vendor Awarded RN/Allied 27 facilities INSIDE SALES REPRESENTATIVE
DataLink / Mainstreet Processing
December 2017 - February 2018
Daily calls for business-to-business customers with the performance of cost analysis on current merchant accounts. Daily sales performed from a CRM, to perform the task of sales of new and existing merchant processing accounts. Additionally, add on to the core sale, with the inclusion of equipment sales. Performed full life cycle marketing for the purpose of new client solicitation and retention with an emphasis on cold calling, six-week ad calls. PROFESSIONAL ACCOMPLISHMENTS:
December 2017 New Hire Fast Sales Bonus
January 2018 Bronze Sales Bonus
RECRUITMENT TEAM LEAD
Focus Staff
April 2017 - September 2017
The goals set forth are to work with the manager of the Healthcare Recruiting to provide guidance, instruction, direction and leadership to the team for the purpose of achieving the sales goals of Focus Staff I effectively work within the team as a member carrying out my same roles in a daily sales capacity of production goal but with additional leader responsibilities. I am responsible for communicating and assisting in implementing sales initiative as set forth by the Sales Manager. Additionally, assisting with onboarding and training new hires Work in tandem with the Sales Manager to implement and cascade programs objectives and initative.
SENIOR HEALTHCARE RECRUITER
Focus Staff
October 2014 - April 2017
Implement and monitor recruitment strategy with hiring managers in the Healthcare Industry by utilizing Focus Staff branding strategy to enhance recruiting efforts. Source and screen candidates for travel contract positions in the Healthcare Industry throughout the country. Maintain an industry specific tracking system of potential candidate’s names and contact information to interface with third party vendor management systems. Make calls to recruit potential candidates to fill critical positions Work with hiring managers to assure timely response to potential candidates Serve as contact person for licensed professional and vendor contacts. Consistently seek and develop new and innovative methods for recruiting candidates. Develop cost-effective travel packages for candidates with key Focus Staff market strategies. Record recruiting efforts to calculate standard metrics for the recruiting process (i.e. time to fill, cost per hire, profitable bill rates) positively represent (or assure representation of) Focus Staff at career oriented activities such as job fairs, college fairs and other events. PROFESSIONAL ACCOMPLISHMENTS:
August 2017 Employee of the Month
Quarter 1 2017 Sales Contest 1st Place
Quarter 3 2016 Sales Contest 3rd Place
Quarter 2 2016 Sales Contest 2nd Place
W O R K E X P E R I E N C E - C O N T I N U E D
CORPORATE RECRUITER
DataLink / Mainstreet Processing
April 2014 - October 2014
Establish recruiting requirements by studying plans and objectives; meeting with managers to discuss needs. Build applicants sources by researching and contacting community services, colleges, employment agencies, recruiter’s media and internet sites, providing organization information, opportunities, and benefits, making presentation and maintaining rapport. Determine applicant’s requirements by studying job descriptions and job qualifications. In accordance with requirements attract applicants by placing job advertisements, contacting recruiters, using newsgroups and job sites. Determine applicant’s qualifications by interviewing applicants analyzing responses, verifying references, comparing qualifications to job requirements. W O R K E X P E R I E N C E - C O N T I N U E D
QUALITY ASSURANCE
DataLink / Mainstreet Processing
October 2013 - April 2014
Performed the set of processes used to measure the quality of sales calls in a monitoring format. Stressed the quality of the sales process thru the sales calls and provided concerns via email delivery to upper management. Update procedures as warranted thru processing guidelines for industry standards used for monitoring of quality assurance. DataLink / Mainstreet Processing
CORPORATE TRAINER
December 2010 - October 2013
In a professional capacity on a rolling schedule conducted classroom training sessions for sales and telemarketing staff in company training facility. Performed human resources generalist actives for new hires within the company including orientation and security screening for all new hires Perform background checks f or all new hires in all the departments and issue security badges.
INSIDE SALES REPRESENTATIVE
DataLink / Mainstreet Processing
December 2009 - December 2020
Daily calls for business-to-business customers with the performance of cost analysis on current merchant accounts. Daily sales performed from a CRM, to perform the task of sales of new and existing merchant processing accounts. Additionally, add on to the core sale, with the inclusion of equipment sales. Performed full life cycle marketing for the purpose of new client solicitation and retention with an emphasis on cold calling, six-week ad calls. Coast to Coast Credit Services
NATIONAL SALES CONSULTANT
January 2009 - December 2009
Daily telephone contacts with prospective client base and current client base Sales of Bonded and Registered Credit Restoration Program to prospective client base Handled all the aspects of sale cycle including the credit education to client base. PROFESSIONAL ACCOMPLISHMENTS:
Quota Goal, February 2009 Quota Goal, March 2009
Quota Goal April 2009 Quota Goal July 2009
Quota Goal August 2009 Business to Business Network Mixer COLLECTIONS / MORTGAGE SPECIALIST
First Alliance Mortgage
June 2006 - September 2008
Handled all aspects of debt collections as it pertained to “First Payment Defaults” on funded mortgage loans for doc types including. Conventional, Sub-prime, and FHA.
Versed in debt collection with rescheduling of payments thru collections on existing loan balances including hard money cash brokered transactions Conducted all closing/funding functions for payment of loans for all doc types Conventional, Subprime and Commercial.
PROFESSIONAL ACCOMPLISHMENTS:
Commercial Project Funded, Bulldog Packaging.
Commercial Project Funded; Reagor & Associates
Numerous references available upon request from personal, professional, and volunteer contacts. W O R K E X P E R I E N C E - M O S T R E C E N T A C C O M P L I S H M E N T S Leinart Law Firm
Daily prospecting to develop potential new clients/PNC through a means of outsourced lead generated, as well as internet and phone base capture of client base. As a direct result my goals and efforts of contacting PNC for initial consultant and after marketed contracts resulting in filed Bankruptcy case, in excess of 100+ cases monthly. For the better suited PNC or Refile/Dismissal case the accumulated result of additional revenue to firm is recaptured through repeat billing. This role enabled me to provide a consultative approach to direct clients in search of options for present debt solutions to increase revenue and total monthly submissions of active cases to all districts within our geographic scope of practice. The vast encompassing of my heavy phone volume daily direct selling with proven results measured in all key performance indicators while utilizing persuasive soft skills provide compelling results for increased success in my role.
PROFESSIONAL ACCOMPLISHMENTS:
August Production Bonus 2022 - September Production Bonus 2022 - November Production Bonus 2022 December Production Bonus 2022 - January Production Bonus2023 - February Production Bonus 2023 March Production Bonus 2023 - April Production Bonus 2023 - May Production Bonus 2023 - June Production Bonus 2023
February 2018 - November 2020, July 2022 - present
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