Human Resources Customer Service
Resume:
*. Debra Lybbert
**************@*****.***
Objective
Organized and motivated professional eager to apply management and organizational skills in a medical environment.
Education
Experience
Colorado Technical University
Associate of Science
Medical Coding
November 2010
Student Safety Supervisor
Durham Transportation Steilacoom, WA
April 2021 - Present
Safeguarded students and provided assistance during bus routes, ensuring their safety and well-being.
Fostered effective communication among bus drivers, teachers, and guardians to address student-related issues promptly and efficiently.
Proficiently managed the proper loading, securing, and unloading of wheelchairs, as well as the correct fastening of seatbelts, displaying comprehensive knowledge of diverse student needs.
Demonstrated strict adherence to established protocols, ensuring the confidentiality of the individual students’ personal and medical information.
Liaison between student’s guardians, the school, and bus personnel.
Payroll Administrator
First Student Transportation Tacoma, WA
January 2015 – July 2020
Conducted comprehensive orientation for new staff members, guiding them through time reporting and payroll systems for seamless integration.
Generated and documented precise payroll reports on a weekly basis.
Upheld strict compliance with company and government regulations, ensuring enforcement of established policies and procedures related to payroll matters.
Collaborated closely with Human Resources personnel to meticulously monitor and revise records of accrued paid time off
Skills
Office: Word, Excel, Outlook, PowerPoint, Document Copying, Filing
Customer Service
Receptionist Duties: Answering Phones, Taking and Delivering Messages
Organization:
Surgical Scheduling
Patient Scheduling
Finance: Payroll, Invoicing, Accounts Receivable, Accounts Payable,
Insurance Billing
Human Resources: on-boarding employees, Arranging for DOT physicals,
Scheduling Drug Tests
Skills Experience
Medical Practice Administrator
Dr. Douglas Lybbert Las Vegas, NV
10 Years Experience
• Staff Management: Hired, trained, scheduled, and supervised administrative and clinical staff.
• Financial Management: Handled Billing, Invoicing, and insurance claims processing. Also handled payroll functions, including tracking time-off.
• Patient Services: Oversaw patient scheduling, registration, and check-in/check-out processes. Ensured patients received quality care and maintained a high level of patient satisfaction.
• Regulatory Compliance: Stayed up-to-date with medical regulations, healthcare laws, and industry standards. Ensured the practice adhered to all necessary compliance requirements.
• Medical Records Management: Managed health records systems, maintaining patient records in a secure and organized manner, and ensuring patient information confidentiality.
• Communication: Facilitated effective communication between staff members, patients, physicians, and other stakeholders. Handled patient inquiries, complaints, and concerns.
• Surgical Scheduling: Scheduled surgical procedures with hospitals and ensured the physician had medical privileges at various local hospitals.
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