Otto Robles
***** ******* ** **** **, Desert Hot Spring, CA 92241
Phone: 818-***-****
******.*@*********.***
SOFTWARE EXPERIENCE
Data Mason Vantage Point DMEDI Microsoft
AX2012 D365 Business One 9.0 SPS Commerce
Fulfillment Monitor Gentran SI Sterling Integrator 5.0 Support/Update tickets SAP R3/ECC 6.0 Tie Commerce QAD/MFG PRO (EDI Software)
E-Vision Microsoft office Basic 4 Web forms
GXS Trading Grid DCTS GXS Trading Grid Online GXS Customer Port GXS Team Book File Maker 16.0 Zendesk Oracle
DI Web STX Software (EDI) PMP Certification
PROFESSIONAL EXPERIENCE
AIRREPS Inc Consultant Jul 2022 – Present
EDI Analyst/Project Manager
Integration from EDI to SAP and SPS Commerce to AX2012/D365.
3PL implementation and version updates in SAP, AX2012/D365.
Integration Management experience
Collaborated with business stakeholders and end users to understand and map business processes, configuring requirements in SAP, AX2012/D365.
SAP Project Manager and onboarding trading partners
SAP ERP system on SD, MM, FI, WM modules.
Analyzed existing systems, identifying areas for improvement.
Participated in ERP upgrade and EDI re-implementation projects.
Successfully troubleshooted and resolved transactional errors in SAP, AX 2012 and D365 ERP systems.
Tracked, managed, and resolved issues reported in the production system while assisting users with administrative needs.
Designed interfaces to integrate external systems with SAP, AX2012/D365.
Defined and documented functional requirements, workflow, and system specifications.
Demonstrated strong project management skills, effectively handling multiple projects concurrently.
Processed experience in the wholesale/retail distribution industry.
Contributed to designing, implementing, and supporting solutions, collaborating with various stakeholders both internally and externally, including EDI partners.
Provided "Level I, II, III" support for production issues across multiple systems, including ERP, WMS, and EDI.
Actively engaged with internal customers (end users) to ensure the effectiveness of system solutions and addressed their questions and requests.
Demonstrated excellent written and verbal communication skills, essential for effective team collaboration and reporting.
Managed EDI projects, overseeing the onboarding of new customers based on their specific requirements and ensuring daily control and monitoring of EDI transactions
Managed EDI projects, overseeing the onboarding of new customers based on their specific requirements and ensuring daily control and monitoring of EDI transactions.
Breville USA, Inc. November –2018 – June 2022
EDI Analyst/Project Manager.
Led process improvement initiatives and global standardization of OTC processes. Managed end-to-end Procure to Pay and Material Flow logistics processes.
Managing Oracle ERP implementation projects from planning to execution, ensuring on-time delivery and budget adherence.
Proficient in EDI interfaces for Sales, Material Management, and Warehouse Management modules.
Skilled in troubleshooting technical and configuration issues.
Coordinated EDI activities and resolved issues, ensuring smooth transactions. Managed EDI software and VAN services procurement and implementation.
Collaborating with business stakeholders to define and prioritize SPS Commerce to AX2012/D365 functionalities and enhancements.
Collaborated with various stakeholders, including internal and external partners. Ensured data quality and compliance with transaction rules and requirements.
Fresh Realm, Ventura November-2017 – April-2018
EDI Specialist/EDI Manager
Drive process improvement and re-engineer OTC processes toward a global standard solution
Oversee the Procure to Pay process.
Oversee Material Flow logistic process.
EDI Sales and Distribution Module Interface
EDI Material Management Module Interface
EDI Warehouse Management Module Interface
Troubleshooting technical and configuration processes
DI Central EDI Coordination,
Monitoring troubleshooting of EDI Issues)
Pivotal tracker
Amazon S3 on the Cloud (storage service)
Fresh Retail (File Maker)
Liaison between IT technical departments and external and internal customers to ensure error free EDI transactions.
Monitored, investigated and resolved EDI production problems, reviewed daily EDI error/exception reports; analyzed process and recommended improvements.
Coordinated with business owners to ensure business needs and EDI transaction format requirements were met and troubleshoot issues that arose.
Purchased EDI Software and VAN services (Seeburger)
Oversee EDI automation and implementation.
Worked closely with management, service providers, customers, suppliers, and users.
Monitored order, logistics, and inventory and payment activities.
Drive data quality and business process evaluates inbound and outbound electronic transactions against documented rules and requirements.
Independent Consultant SAP/ EDI July 2016 – October 2017
Coordinate Multiple SAP and Application Teams
EDI Sales and Distribution Module Interface
Resolution of support and enhancement requests for internal customers in multiple SAP ECC 6.0 instances
Lead OTC focused projects
Analyze the root cause and propose a solution in detail.
Work as subject matter expert for OTC and SD break-fixes, ad-hoc reports and enhancement requests.
Contribute on medium to larger scale SAP projects.
Enhance existing solution; identifying, evaluating, recommending options and implementing solution.
SAP IDocs, ALE, EDI Protocols EDIFACT / ANSI X12
SAP ERP EDI, iDOCs, XML Scheme
Work with Trading Partners and Business Support Teams.
Implement change requests, fix bugs.
Full lifecycle includes the gathering of requirements and process analysis, designing and implementing solutions, deployment.
Documentation, training and supporting the users.
Hands-on expertise in setting up end-to-end SCM processes in the EDI area.
6+ years of experience in implementing EDI.
Worked on ECC 6.00 Unicode upgrade and testing (EDI SAP SI and SAP Integration Processing) along with SI Business processes.
Supported 3PL business in United States. Canada, Mexico, and Europe
R3 (SAP) and SI (Sterling Integrator) externally and internally
Supported IDOCS & SAP transactions corresponding to 816, 850, 824, 864, 940.945, 856, ORDERS, INVOICES, DESADV, RECAD
Coordinate and Lead colleagues and user alike with correcting errors and fixes to stop errors from happening again.
Function as single point of contact for all EDI related topics as systems monitoring, problem analysis and resolution, customer.
Knowledge of various connectivity solutions (AS2, FTP, SFTP, HTTP, HTTPS and VAN)
Strong analytical and troubleshooting skills.
Work independently in an international environment.
Quiksilver, Huntington Beach April -2016 – June 2016
EDI Developer (EDI SAP)
SAP SD skills with IDOC experience
EDI Sales and Distribution Module Interface
Resolution of support and enhancement requests for internal customers in multiple SAP ECC 6.0 instances
Lead OTC focused projects
Analyze the root cause and propose a solution in detail.
Work as subject matter expert for OTC and SD break-fixes, ad-hoc reports and enhancement requests.
Contribute on medium to larger scale SAP projects.
Enhance existing solution, identifying, evaluating, recommending options and implementing solution.
Create IDOC to X12 Mapping Functional Specifications
Design sessions and propose appropriate SAP Integrations with EDI messages.
Work with Partners for on boarding EDI messages
B2B middleware systems integrating with SAP ERP system and Delta Softshare
Coordinate with development/test/support team during partner onboarding.
Partner integration testing
Set up Invoices for EDI output in SAP ECC 6.0
Reissue failed Invoices from SAP
EDI transactions 850, 810, 816,850,824,864,940.945,856, ORDERS, INVOICES, DESADV, RECADV
Independent Consultant SAP/ EDI July 2015 – March 2016
Implemented Sales and Distribution Module While working on Team Environment
Coordinate Multiple SAP and Application Teams
WEDI Sales and Distribution Module Interface
EDI Material Management Module Interface
EDI Warehouse Management Module Interface
EDI SAP help desk tickets resolution providing global support to Canada, U.S., Mexico and Europe branches.
Demonstrated solid Mapping experience X12, EDIFACT inbound and outbound trading partners.
SAP IDocs, ALE, EDI Protocols EDIFACT / ANSI X12
SAP ERP EDI, iDOCs, XML Scheme
Work with Trading Partners and Business Support Teams
Implement change requests, fix bugs.
Full lifecycle includes the gathering of requirements and process analysis, designing, and implementing solutions, deployment.
Documentation, training and supporting the users.
Hands-on expertise in setting up end-to-end SCM processes in the EDI area.
6+ years of experience in implementing EDI.
Worked on ECC 6.00 Unicode upgrade and testing (EDI SAP SI and SAP Integration Processing) along with SI Business processes.
Supported 3PL business in United States. Canada, Mexico and Europe
R3 (SAP) and SI (Sterling Integrator) externally and internally
Supported IDOCS & SAP transactions corresponding to 816, 850, 824, 864, 940.945, 856, ORDERS INVOICES, DESADV, RECAD
Coordinate and Lead colleagues and user alike with correcting errors and fixes to stop errors from happening again.
Function as single point of contact for all EDI related topics as systems monitoring, problem analysis and resolution, customer.
Knowledge of various connectivity solutions (AS2, FTP, SFTP, HTTP, HTTPS and VAN)
Strong analytical and troubleshooting skills.
Work independently in an international environment.
Microsoft, Redmond, WA May 2015 – June 2015
PME (Project Manager Engineer)/EDI SAP Analyst
Working knowledge of EDI X12 transactions (850, 940, 945, 860 etc.)
SAP SD skills with IDOC experience
EDI Sales and Distribution Module Interface
EDI Material Management Module Interface
EDI Warehouse Management Module Interface
Create IDOC to X12 Mapping Functional Specifications
Design sessions and propose appropriate SAP Integrations with EDI messages.
Work with Partners for on boarding EDI messages
B2B middleware systems integrating with SAP ERP system eVision, Sterling Integrator
Coordinate with development/test/support team during partner onboarding.
Partner integration testing
Troubleshoot production issues with Service Engineers
Independent Consultant EDI July 2013 – March 2015
Coordinate Multiple SAP and Application Teams
EDI Sales and Distribution Module Interface
Resolution of support and enhancement requests for internal customers in multiple SAP ECC 6.0 instances
Lead OTC projects.
Analyze the root cause and propose a solution in detail.
Work as subject matter expert for OTC and SD break-fixes, ad-hoc reports and enhancement requests.
Contribute on medium to larger scale SAP projects.
Enhance existing solution; identifying, evaluating, recommending options and implementing solution.
EDI SAP help desk tickets resolution providing global support to Canada, U.S., Mexico and Europe branches.
Demonstrated solid Mapping experience X12, EDIFACT inbound and outbound trading partners.
SAP IDocs, ALE, EDI Protocols EDIFACT / ANSI X12
SAP ERP EDI, iDOCs, XML Scheme
Work with Trading Partners and Business Support Teams
Implement change requests, fix bugs.
The full lifecycle includes the gathering of requirements and process analysis, designing and implementing solutions, deployment.
Documentation, training and supporting the users.
Hands-on expertise in setting up end-to-end SCM processes in the EDI area.
6+ years of experience in implementing EDI.
Worked on ECC 6.00 Unicode upgrade and testing (EDI SAP SI and SAP Integration Processing) along with SI Business processes.
Supported 3PL business in United States. Canada, Mexico, and Europe
R3 (SAP) and SI (Sterling Integrator) externally and internally
Supported IDOCS & SAP transactions corresponding to 816, 850, 824, 864, 940.945, 856, ORDERS, INVOICES, DESADV, RECAD
Coordinate and Lead colleagues and user alike with correcting errors and fixes to stop errors from happening again.
Function as single point of contact for all EDI related topics as systems monitoring, problem analysis and resolution, customer.
Knowledge of various connectivity solutions (AS2, FTP, SFTP, HTTP, HTTPS and VAN)
Strong analytical and troubleshooting skills.
Work independently in an international environment.
Activision/Blizzard, Santa Monica, CA April-2013 - June-2013
EDI Analyst
Managed direct Order Processing Order to Cash implementation from GXS to Oracle
Liaison between IT personnel and end user for process improvement to Oracle
Created and edited technical documentation for GXS to Oracle
Interacted with outsourced EDI provider for system (Trading Grid, DCTS)
Resolved data issues, helpdesk tickets, in charge of changes requests for on boarding and production issues.
Worked with internal IT teams for VPN maintenance and resolve interface issues.
Interacted with global customers and suppliers for X12, EDIFACT, and TRADACOMS documents, and communications (VANs, AS2, x.400, FTP)
Coordinated and managed global customer changes (version upgrades, new communications)
Responsible for daily monitoring of GXS Trading Grid and DCTS systems.
Documented processes
Defined and created data specifications for EDI supplier.
Worked closely with management, service providers, customers, suppliers, and users.
Monitored order, logistics, and inventory and payment activities.
In charge of GXS Product Management and applications
Drive data quality and business process evaluates inbound and outbound electronic transactions against documented rules and requirements.
Independent Consultant SAP/ EDI September 2012 – March 2013
Coordinate Multiple SAP and Application Teams
EDI Sales and Distribution Module Interface
EDI Material Management Module Interface
EDI Warehouse Management Module Interface
EDI SAP help desk tickets resolution providing global support to Canada, U.S., Mexico and Europe branches.
Demonstrated solid Mapping experience X12, EDIFACT inbound and outbound trading partners.
SAP IDocs, ALE, EDI Protocols EDIFACT / ANSI X12
SAP ERP EDI, iDOCs, XML Scheme
Work with Trading Partners and Business Support Teams
Implement change requests, fix bugs.
Full lifecycle includes the gathering of requirements and process analysis, designing and implementing solutions, deployment.
Documentation, training and supporting the users.
Hands-on expertise in setting up end-to-end SCM processes in the EDI area.
6+ years of experience in implementing EDI.
Worked on ECC 6.00 Unicode upgrade and testing (EDI SAP SI and SAP Integration Processing) along with SI Business processes.
Supported 3PL Business in United States. Canada, Mexico and Europe
R3 (SAP) and SI (Sterling Integrator) externally and internally
Supported IDOCS & SAP transactions corresponding to 816, 850, 824, 864, 940.945, 856, ORDERS, INVOICES, DESADV, RECAD
Coordinate and Lead colleagues and user alike with correcting errors and fixes to stop errors from happening again.
Function as single point of contact for all EDI related topics as systems monitoring, problem analysis and resolution, customer.
Knowledge of various connectivity solutions (AS2, FTP, SFTP, HTTP, HTTPS and VAN)
Strong analytical and troubleshooting skills.
Work independently in an international environment.
Kraco Enterprises, Compton, CA July- 2012 - August-2012
Sr. EDI Analyst
B2B integration
Coordinated SPS web forms and ad hoc report.
Interfaced with retail customer like Wal-Mart, Sam's, Costco, Target, AutoZone, Pep boys, Ozark, True Value, SuperValue, Amazon, CVS, Sears, Kmart,
Managed daily EDI operations in SPS, AX, vSynch
Problem resolution internally/externally
Proposed and endorsed best practices.
Audited and adjusted code for X12 standards
Coordinated Vsynch migration to SPS
THQ, Inc. Agoura Hills, CA April- 2006 – March-2012
EDI SAP Analyst, Global E-Commerce
Lead the SAP SD Pricing Stream and Implementing Complex Pricing Rules
EDI Sales and Distribution Module Interface
Resolution of support and enhancement requests for internal customers in multiple SAP ECC 6.0 instances
Lead OTC focused projects
Analyze the root cause and propose a solution in detail.
Work as subject matter expert for OTC and SD break-fixes, ad-hoc reports and enhancement requests
Contribute on medium to larger scale SAP projects.
Enhance existing solution; identifying, evaluating, recommending options and implementing solution.
Implemented Sales and Distribution Module While working on Team Environment
Coordinate Multiple SAP and Application Teams
Working knowledge of SAP Module Interfaces
EDI SAP help desk tickets resolution providing global support to Canada, U.S., Mexico and Europe branches.
Demonstrated solid Mapping experience X12, EDIFACT inbound and outbound trading partners.
SAP IDocs, ALE, EDI Protocols EDIFACT / ANSI X12
SAP ERP EDI, iDOCs, XML Scheme
Work with Trading Partners and Business Support Teams
Implement change requests, fix bugs.
Full lifecycle includes the gathering of requirements and process analysis, designing and implementing solutions, deployment.
Documentation, training and supporting users.
Hands-on expertise in setting up end-to-end SCM processes in the EDI area.
6+ years of experience in implementing EDI.
Worked on ECC 6.00 Unicode upgrade and testing (EDI SAP SI and SAP Integration Processing) along with SI Business processes.
Supported 3PL business in United States. Canada, Mexico and Europe
R3 (SAP) and SI (Sterling Integrator) externally and internally
Supported IDOCS & SAP transactions corresponding to 816, 850, 824, 864, 940.945, 856, ORDERS, INVOICES, DESADV, RECAD
Coordinate and Lead colleagues and user alike with correcting errors and fixes to stop errors from happening again.
Function as single point of contact for all EDI related topics as systems monitoring, problem analysis and resolution, customer.
Knowledge of various connectivity solutions (AS2, FTP, SFTP, HTTP, HTTPS and VAN)
Strong analytical and troubleshooting skills.
Work independently in an international environment.
Moulton Logistics Management Van Nuys, CA April- 2005 – March - 2006
EDI Coordinator
Interfaced with key-retail customer’s such as (Wal-Mart, Kmart, CVS, Target, HSN, Academy, Bed bath and Beyond)
Mapping inbound/outbound trading partners as needed
Monitored and managed daily EDI operations and resolved trading partner problems in Tie Commerce software.
Problem solving internal/external Project leader coordinator.
Working experience of transactions corresponding to 810,816, 850,824,864, 940.945, 856
Fact’s ‘N Figures Inc. (Latin Facts) Sherman Oaks, CA March- 2003 – April - 2005 Vice President of Latin American Marketing
Analyze and develop strategies in Latin American markets and in North America
Demonstrated cross-cultural experience with bilingual ability English/Spanish.
Pursue new business opportunities.
Develop and managing executive relationship in Latin American countries.
Operate as a team player contributing to motivation and effectiveness of office employees.
Provide on-site support on projects and other events.
Direct the Latin American marketing research strategy.
Successfully maintained client relations nationally and internationally
Manage quality operational integrity in all projects and work compliance.
Strong focus on product success.
Proactively explore data to develop actionable recommendations and provide new metrics.
Inspire and motivate marketing research team members.
Qualitative and quantitative data collections
Turned meaningful data to drive sound decision making and success.
Provide target feeds for markets such as Hispanic, Asian, African American, and Caucasian
Focus Groups, Taste Test, In-Store Studies and Mall intercepts.
Online recruiting for variety of studies and markets
Business or consumer studies in person, online interviews, focus groups, in English/Spanish
New product development • Special promotions effectiveness
Purchases habits • Translate screeners, questionnaires, discussion guides.
Marketing Research in Latin America (Mexico, Central America and South America)
Fact’s ‘N Figures Inc. Sherman Oaks, CA February- 2001 – March - 2003
Manager
Passion for solving problems, defining business rules, and working across a variety of stakeholder groups.
Excellent written and oral communication skills to effectively interact and facilitate discussions with cross functional teams in English/Spanish
Detail-oriented with excellent analytical and organizational skills
Adaptable in the face of rapidly changing priorities
Coordinate and ensure marketing project conditions from start to finish, meeting deadlines.
Employee schedule as required on projects to meet goals.
Recruiting, training and mentoring employees.
Managed all projects in progress including opening and setting up schedules.
Briefing team members running projects, reports and assigned projects as needed.
Proactively troubleshooting paper, computer or internet projects specifications as required.
Support custom projects as required.
Manage and balance cash daily, weekly, and monthly as needed.
Manage 10-15 direct reports.
EDUCATION
National School of Commerce, Coatepeque-Guatemala 1980
Bachelor of Science in Business Accounting
ADDITIONAL TRAINING
PMP Certification (In Progress)
HOTT Learning to Program with Java
Sterling Sterling integrator/Mapper
SCEBF XML/EDI Users Workshop
UCLA Implementing XML
CSUN Web Page Development
CSUN Windows NT Specialist
Supply Tech System Administration, EDI Software
Pierce/WVOC Accounting/Word Processing