Cdl A Customer Service
Resume:
HENDERSON, Nevada ***** 702-***-**** ******************@*****.***
JACQUELYN MCCARVER
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Sharp [Job Title] with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
PROFESSIONAL
SUMMARY
SKILLS ● Data Entry
● Work Order Management
● Schedule Management
● Service Coordination
● Route Navigation
● Dispatch Coordination
● Customer Relations
● Schedule Coordination
● Database Updates
DISPATCHER 03/2023 to 07/2023
Duncan & Son Inc, Buckeye, AZ
WORK HISTORY
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
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Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
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● Directed dispatching, routing, and tracking of [Number] fleet vehicles. Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
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● Tracked delivery progress to identify possible delays and provide real-time updates to CDL A OTR DRIVER 01/2021 to 02/2023
McCollister's Logistics Group, Burlington, NJ
CDL A OTR DRIVER 01/2019 to 12/2021
Landstar Owner Operators Bcos, Jacksonville, FL
CDL A OTR DRIVER 08/2018 to 12/2018
SILVER TRUCKING, Saint Louis, MI
CDL A OTR DRIVER 08/2017 to 12/2018
SOAR TRANSPORTION, Salt Lake City, UT
customers.
● Processed invoices and payments for dispatched orders to provide proof of transaction.
● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents.
● Dropped and hooked trailers and changed configuration of equipment. Inspected trucks for malfunctions and reported vehicles to management for corrective action.
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● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents.
● Maximized load safety by balancing, securing, and weighing products. Inspected trucks for malfunctions and reported vehicles to management for corrective action.
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Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
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Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
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● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents.
● Dropped and hooked trailers and changed configuration of equipment. Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
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● Maximized load safety by balancing, securing, and weighing products. Inspected trucks for malfunctions and reported vehicles to management for corrective action.
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● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. CDL A OTR DRIVER 05/2012 to 06/2017
DUNCAN & SON INC, Buckeye, AZ
CDL A OTR DRIVER 01/2012 to 04/2012
NATIONAL CAREER TRUCKING COMPANY, Liberal, MO
CDL A OTR DRIVER 08/2009 to 12/2011
E R ENGLAND TRUCKING COMPANY, Salt Lake City, UT
CDL CLASS B DRIVER 06/2007 to 05/2009
SERVICE ROCK PRODUCTS, Las Vegas, NV
CDL CLASS B DRIVER 06/2004 to 03/2007
Coach USA, Bellflower, CA
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents. Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
●
● Maximized load safety by balancing, securing, and weighing products. Inspected trucks for malfunctions and reported vehicles to management for corrective action.
●
● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
●
● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents.
● Dropped and hooked trailers and changed configuration of equipment.
● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
●
● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents.
● Verified contents of inventory loads against Bills of Lading.
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
●
● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents. Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
●
● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents. CORRECTIOAL SERGEANT 04/1984 to 04/2004
California Department Of Corrections, Chino, CA
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
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● Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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● Utilized GPS and other navigation tools to plan routes and stay on schedule.
● Maintained daily, legible DOT log book and submitted corresponding documents.
● Responded to emergency situations and provided first aid following facility guidelines.
● Resolved issues and disputes between inmates professionally and respectfully.
● Monitored and confirmed compliance with safety standards and regulations. Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
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Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
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● Completed daily work report sheets and delegated tasks to employees.
● Participated in development of correctional policies and procedures. Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
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Supervised [Number] employees and performance of tasks and managed [Number] offenders.
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● Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
● Handled inmate counts and searches for missing inmates.
● Coordinated responses to emergency situations arising in different prison locations. El Camino College, Torrance, CA
No Degree, Physical Education Teaching And Coaching, 06/1979 Santa Monica College, Santa Monica, CA
No Degree, Physical Education, 06/1978
Susan Miller Dorsey Senior High School, Los Angeles, CA High School Diploma, 06/1976
EDUCATION
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