Medical Assistant
Resume:
DOA JNEIDI
Corona, CA ***** 714-***-**** ************@*****.*** WWW: Bold Profile
PROFESSIONAL SUMMARY
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, and offers strong dedication to informed patient care, administrative excellence and confidentiality.
SKILLS
HIPAA Compliance
Patient Scheduling
Customer Service
Reliable & Professionalism
Diagnostic Procedures
Monitoring patient progress
Patient-focused care
CPR
Immunization Administration
40 WMP
Fluent in Arabic
EMR / EHR/MS Office/ Excel/ Power Point
WORK HISTORY
MEDICAL ASSISTANT 03/2022 to 06/2022
HAVEN PEDIATRICS & ADOLESCENT CARE, Montclair, CA
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
MEDICAL ASSISTANT INTERN 02/2021 to 02/2022
WEIGHT CONTROL CLINIC & PREMIUM URGENT CARE, Corona, CA
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Obtained client medical history, medication information, symptoms, and allergies.
Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Streamlined check-in process by verifying patient information and promptly updating electronic health records.
Created and prepared patient charts accurately for clinics and medical professionals.
Collected histories, vitals, and current complaints via patient interviews.
TEACHER ASSISTANT 08/2019 to 06/2021
Prime Year Academy, Corona, CA
Responded to student needs and questions promptly.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
CUSTOMER SERVICE REPRESENTATIVE 01/2015 to 01/2018
Liquidators Marketplace, Irvine, CA
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
EDUCATION
Early Childhood Certificate: Early Childhood Development, 02/2022
Norco College - Norco, CA
Medical Assistant: Medical Assisting, 01/2021
American College of Healthcare And Technology - Riverside, CA
Bachelor of Science: Economics, 2012
Yarmouk University - Irbid, Jordon
CERTIFICATIONS/VOLUNTEER
Heartsaver Pediatric First Aid CPR AED, American Heart Association - 3/2026
Leadership-Event Planner-Volunteer, ICOI - 2013
Coordinated events with the local business for rescue charities to generate 40 tons of foods to donate over 30 homeless shelters across LA.
Spearhead events for weekly meetings and fundraising
Recruited and trained volunteers.
ADDITIONAL INFORMATION
References:
Dr. Sarah Burnett-Norco College
Instructor
Nicole Capps-Norco College
Medical Assisting Instructor
Dania Abu-Dalu
.
Contact this candidate