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Customer Service Representative

Memphis, TN
June 16, 2024

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Quinn McCray

**** ***** ******* *** *, Memphis, TN, 38127 • Home/Cell: 901-***-**** •

Professional Summary

Proficient in speaking publicly, problem-solving, and working in a fast-paced environment. Dynamic and energetic professional with 8 years’ experience of customer service record with meeting and exceeding goals.


Leadership skills Extensive customer service

Proficient speaking publicly Ability to work well with others

Cash handling Time management skills

Basic math skills Creative problem solving

Knowledge of customer base Strong conflict resolution skills

Microsoft Office Typing skills 25wpm

Work History

October 2023- January 2024

AmerisourceBergen/ Patient Service Representative

Serves as the first point of contact for patients when they enter a medical field

Greet and check-in patients

Get patient information and collects payments

Assist with necessary paperwork and fulfill customer service duties

January 2022 – September 2023

Pizza Hut Call Center/Customer Service Representative, Memphis, TN

good oral communication abilities

In charge of answering customer calls, listening to their concerns and solving problems

handled inbound phone conversations with order processing and payments

Responsible for learning product knowledge

March 2017 – December 2021

Lost Pizza Company/Shift Leader, Memphis, TN

Responsible for positive guest interactions

Served guests in a friendly and efficient manner

Ensured customers had exceptional dining experiences

Received payment by cash/credit and issued receipts, refund, and change due to customers

February 2014 – February 2017

Krystal’s/Cashier, Memphis, TN

Handled large sums of money

Ensured a high level of customer service

Verified that prepared food met requirements for quality and quantity

Able to transcribe and take instructions

Demonstrated excellent communication and organizational skills as well as the ability to manage time and multitask effectively


January 2015 - May 2018

Southwest Community College, Memphis, TN

Course of Study: English Literature, Criminal Justice

August 2010 - May 2014

East High School, Memphis, TN

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