Customer Service Representative

Heather Davies

Ottawa, IL *****

*******.*******@*****.***

+1-815-***-****

I am seeking employment with your company. I am a very detail oriented individual, hard working and a Team Player. I have numerous years of Customer Service Skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Manager

Tone's Dog House - Ottawa, IL

October 2021 to Present

Managing employees, preparing food, cleaning ordering. Handling cash. Shipping and Receiving

Matthew Bullock Auctioneers - Ottawa, IL

November 2019 to Present

Getting customers packages that they have bought on an online and live auction. For shipping. Bakery Clerk

Handy Foods - Ottawa, IL

July 2019 to May 2021

Serving customers their choices preparing orders.

Caregiver

Varied - Ottawa, IL

January 1986 to January 2021

• Provided compassionate daily care

• Assisted clients with everyday tasks, such as shopping, cleaning, meal preparation and exercising

• Monitored daily health

• Took blood pressure readings

• Monitored client medication plans

• Prepared nutritious meals for clients

• Arranged for delivery of all supplies requested by clients

• Caregiver for 7 clients

Customer Service Representative

Nordstrom - Cedar Rapids, IA

February 2016 to December 2018

Took incoming calls from payments, shopping with customers. Solving issues. Education

DIPLOMA

MARQUETTE HIGH SCHOOL

1990

Skills

• CUSTOMER SERVICE (10+ years)

• PUNCTUAL (10+ years)

• TEAM PLAYER (10+ years)

• PROBLEM SOLVING (10+ years)

• Food Service (6 years)

• Crew Member (5 years)

• Shipping & Receiving (8 years)

• Restaurant Experience (7 years)

• Warehouse Experience (8 years)

• Order Picker (5 years)

• Packaging (10+ years)

• Load & Unload (10+ years)

• Order Picking (10+ years)

• Food Safety

• RF Scanner

• Caregiving

• Pallet Jack

• Cooking

• Aloha POS

• Food preparation

• Inventory control

• Micros POS

• Serving

• Culinary experience

• Sales

• Cash register

• Cash handling

• Customer service

• Retail sales

• Guest relations

• Conflict management

• Order entry

• Continuous improvement

• Operating systems

• Clerical experience

• Manufacturing

• Assembly

• Mechanical knowledge

• Forklift

• Windows

• Computer skills

• Hotel experience

• Communication skills

• First aid

• Typing

• Sales management

• Microsoft Word

• Microsoft Excel

• Driving

• Medical terminology

• Guest services

• Load & unload

• Serving

• Restaurant experience

• Outbound sales

• Supervising experience

• Power tools

• Hazardous waste manifests

• Bartending

• POS

• Custodial experience

• Cleaning

• Front desk

• Hospitality

• Phone etiquette

• Inventory control

• Databases

• Data entry

• Host/hostess experience

• Cooking

• Management

• Leadership

• English

• Laboratory experience

• Anatomy knowledge

• Telemarketing

• Basic math

• Animal restraint

• Pet care

• Kennel experience

• Animal handling

• Animal care

• Box truck

• Merchandising

• Route driving

• Writing skills

• Math

• Public speaking

• Vital signs

• Patient care

• Meal preparation

• Grocery store

• Case management

• Word processing

• Time management

• Administrative experience

• Organizational skills

• Office experience

• CAD

• Fabrication

• Retail management

• Order picking

• Distribution center

• Pallet jack

• Warehouse experience

• Electric pallet jack

• Heavy lifting

• Product demos

• Retail math

• Packaging

Certifications and Licenses

Driver's License

ServSafe

Non-CDL Class C

CPR Certification

Additional Information

SKILLS

• Strong Customer Service and problem solving skills.

• Team Player

• Punctual, Honest, Hard Working.

Volunteered at a Woman's Shelter. Empowered Woman to be the Best that they can be.

Contact this candidate