Customer Service Nursing Assistant

JH

JULIUS HOLMES

***********@*****.*** 443-***-**** Owings Mills, MD 21117

Resume for Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Quick Problem Solver

Documentation Procedures Expert

Collecting Vital Signs

Supplies Monitoring and Restocking

Teamwork and Collaboration

Customer Service

Equipment Maintenance

Heavy Lifting

Time Management and Prioritization

Northwest Hospital Center

Randallstown, MD

Certified Nursing Assistant

07/2022 - Current

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Answered signal lights, bells or intercom systems to determine resident needs.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Used mobility devices to transport patients.

Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Fun Factory Kids Club Owings Mills, MD

Summer Camp Counselor

06/2018 - 09/2022

Grade 9, 10, 11, 12 35 Hrs/Week

Coordinating and supervising the summer camp for the children between the ages 6 and 14

Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.

Communicated with other counselors to coordinate group activities. Coordinated and led group activities for campers and counselors. Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.

Planned various indoor activities during periods of inclement weather to promote camper satisfaction.

9500 Liberty Rd, McDonald's

Summary

Skills

Experience

Randallstown, MD

Crew Member

04/2021 - 06/2022

Grade 11, 12 30 Hrs/Week

Total Hours: 700

Learned new skills such as great customer service, conflict resolution, ability to work around a schedule, Proficiency at multi-tasking and more. Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Served food quickly for positive guest experiences. Organized and restocked supplies to support operations and team productivity.

Interacted pleasantly with guests to deliver quality customer service. Randallstown High School Offutt

06/2022

Grade 12th

In the Academy of Health Professions and learned a lot of new skills such as performing CPR, taking vital signs, how to talk to patients in the right manner, anatomy of the human body & more 2/2

Volunteer Service

Jun 2017 - Aug 2017 Assistant at Senior Center 3525 Resource Drive Liberty Senior Center

Grade 8 10 Hrs/Week

Assist senior staff with preparing correspondence, reporting and related tasks, & resource development Awards, Nov 2018 "We The People" Grade 9 It is a nationally-recognized directory which assists customers in locating independently-owned and operated offices for various legal document preparation needs. Athletic Achievement Sep 2011

- Jun 2020 Julius Holmes Grade 6, 7, 8, 9, 10 12 Hrs/Week I have played many sports in my lifetime like basketball, football, cross country, indoor and outdoor track. Additional Information GPA Average 3.1 CNA License

Education and Training

Accomplishments

Interests

Certifications

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