Accounts Receivable Information Systems

Alesha Davis

***** ****** ***** ** *** ***, Woodbridge VA, 22191 ******.*****@*****.*** 703-***-****

Career Objective

Seeking a midlevel position to further increase my skills in accounting, programming, testing and communications. To obtain a position that will allow the utilization of education in Management Information System and implementation of quality assurance.

Education

Walden University, Minneapolis, MN

Master of Science in Information Systems, August 27, 2017

Relevant Coursework: Systems Analysis & Design, Principle Software Engineering, Data Modeling & Database Design, and Core Web Technologies

Virginia State University, Petersburg, VA

Bachelor of Science in Management Information Systems, December 21, 2013

Minor: Computer Science

Work Experience

First Service Residential – Billing Specialist, Fairfax VA 01/2021 - Present

Handle communication related to assessment accounts and document in accounting software.

Processing of accounts receivable functions for a portfolio of associations.

Turnover account in high delinquent status.

Post charges and credit to resident’s accounts when necessary.

Review and interpret collection resolution documents.

Research and analyze resident’s assessments and fees per the association’s collection policy.

Track and maintain the collection log.

Prepare and distribute periodic statements to residents.

Reconcile accounts receivable ledgers to ensure accuracy.

Collaborate with other departments to ensure accurate billing data and resolve discrepancies.

Investigate and resolve account disputes.

Monitor accounts receivable aging and follow up on overdue accounts.

Train new and existing team member on collections processes.

Securitas – Dell, Security Officer, Mclean VA 02/2020 – 01/2021

Secured premises and personnel by patrolling property.

Inspected building, equipment, and access points; permitting entry.

Prevented losses and damages by reporting irregularities; inform violators of policy and procedures; restrain trespassers.

Completed reports by recording observations, information, and occurrences.

Maintained organization's stability and reputation by complying with legal requirements.

Securitas – Symantec/Norton Life Lock, Joint Security Operations Center, Operator, Herndon, VA 03/2019 – 02/2020

Processed badge requested for over 15 national and international Symantec sites utilizing AVL and internal network links.

Monitored alarms, CCTV, access controls, visitor management, weather data systems.

Facilitated and escalated report through various communications.

Maintained event logs, records, intrusion detection systems, emergency dispatch, incident analysis, and remote alarm panel programming.

Documented all incidents and activities through D3 vSOC system software.

Maintained situational awareness by utilizing multiple systems such as LENEL, SAFE Security systems, and social media monitoring suite.

Supported Insider Threats Department with reports of access irregularities in or around Sensitive Compartmented Information Facilities (SCIF) area.

Monitored actual or potential threats and reported incidents via Jira system.

J.G Wentworth, Accounting Clerk, Woodbridge, VA 10/2017 – 12/2018

Evaluate credit worthiness by processing loan applications and documentation within specific limits.

Administered bank reconciliations and warehouse bank reconciliations.

Utilized client’s credit to register application with appropriate financial intuitions.

Reported loan approval status to Closers.

Processed check requests inputted payable information in ABM system. Once completed by AP, then mailed checks.

Inputted Purchase Advice (PA) information in Encompass system and use PA for paydowns.

Registered loans moved Milestones after loan registration utilized MERS software system.

Uploaded invoices into AMB software system.

SNI Companies - Daubers, Billing Specialist, Springfield, VA 06/2017 – 08/2017

Managed the status of accounts and balances and identified inconsistencies.

Received and sorted incoming payments with attention to credibility. Issued bills, receipts, and invoices.

Facilitated and directed calls from clients and subcontractors. Oversaw work delegated to subcontractors for technical sectors.

Performed initial review of regulatory and required study documents.

Presented concerns of unpaid invoices to the Collections Department.

Reduced process time and purchasing errors by researching the best solutions through the online program, allowing a more efficient time tracking status of all invoices produced and sent to clients.

Oberthur Technologies, Customer Service Representative, Chantilly, VA 12/2015 – 11/2016

Demonstrated commitment for the mission of the EMV chip.

Problem-solving and vendor interviews.

Coordinated conference activities, workshops, meetings, tours and special events for contracted client’s visits.

Supported existing clients and resolved critical issues and/or problems in a timely manner.

Track, update, and maintain all databases for accuracy for the business and clients.

Ensure Clients are fully prepared and trained to support EMV.

Virginia State University Department of Payroll, Office Assistant (Work-Study), Petersburg, VA 09/2011 – 11/2013

The College Work-Study Program provides jobs for students who must earn a part of their educational expenses.

Provide general office support. Duties include filing, data entry, and typing, photocopying, providing information to students, running errands, and answering phones.

Trained fellow work-study students on the requirements to complete task within the payroll environment.

Made decisions on an administrative level, conducted analysis, and determined strategies while overseeing special projects.

Housing Urban Development, Management Support Clerk (Internship), Washington, DC 07/2010 – 08/2012

Composed routine correspondence, such as replied to requests for general information, or completion of standard form letters. Established and maintaining office filing systems covering varied subject matter. Received and filed changes to publications, handbooks.

Performed other related duties as assigned, included copying, collating and assembling documents, opening and distributed mail, requisitioned office supplies and service calls for office machines, serving as backup for other office support staff, and assisted on special projects.

Produced e-Performance reports for OCHCO daily and provide to Administrative Officer reporting to senior level management. Engaged in new system product discussions by attending demo meetings.

Analyzed security and privacy requirements for HRIT systems. Also, responded to OCIO data calls related to data security and privacy.

Urban Alliance Assigned to Corporation for National and Communities Services, Administrative Assistant Intern Washington, DC 11/2006 – 08/2007

Presented concerns of community groups to appropriate government departments and initiated weekly updates to citizens detailing governmental responses.

Assisted government conferences, meetings, and events.

Assisted with applications of information technology to inform the public of governmental programs and progress.

Assisted with In-depth analyses of disaster logistics and actions.

Core Competencies

CCTV

LENEL

Jira

Physical security

Analytical thinking

Time Management

Organization

Microsoft Access

Program management

Project Management

Microsoft Office

Ability to implement and coordinate plans

C++

Feasibility studies and testing

Customer Service

Linux

Red Hat

Reporting

Security Operations

Security Threat Awareness

Account receivable processes

Billing

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