Customer Service Machine Operation
Resume:
Samantha DeGeer
***********@*****.***
As a dedicated and adaptable professional, I bring over 6 years of experience in various roles, including customer service, bartending, desk management, and machine operation. My academic background in psychology, sociology, and agriculture has cultivated my analytical and problem-solving skills. I excel at providing top-tier hospitality services, possess strong multitasking abilities, and maintain a strong work ethic. My communication and organizational skills, coupled with a positive attitude and open-mindedness, make me a valuable asset for remote administrative work.
Experience:
Quality Inn Durand Guest Services Concierge 2022 - Present
● Exceptional Guest Care: Efficiently oversee the smooth check-in process for valued guests, demonstrating quick thinking and problem-solving skills.
● Housekeeping Detail: Complete laundry folding and daily tasks with precision to keep the hotel clean and organized.
● Team Collaboration: Work closely with team to ensure guests have a great experience, helping with requests and managing check-out and reservations.
● Virtual Communication: Adapted to remote work by effectively managing guest check-in, inquiries, and reservations through digital platforms, maintaining a high level of service quality. Witron of Lansing Machine Operator 2019-2020
● Machine Operation: Operated and maintained machinery in a specific area to ensure a smooth production process.
● Attention to Detail: Paid close attention to identify and resolve machinery issues, keeping production running smoothly.
● Teamwork and Quality: Collaborated effectively with the on-site team to improve production efficiency and maintain quality standards.
● Remote Troubleshooting: Demonstrated the ability to remotely identify and address machinery issues, ensuring minimal disruptions to production flow and enhancing efficiency. Los Tres Amigos Owosso/East Lansing Bartender/Server 2017-2022
● Customer Service Excellence: Managed tables with care, providing excellent customer service and enhancing the dining experience.
● Efficient Transactions: Skillfully handled customer check-outs, ensuring accuracy and resolving inquiries while maintaining a welcoming atmosphere.
● Operational Management: Managed inventory, restocked supplies, and contributed to menu planning, ensuring a well-run operation.
● Digital Customer Engagement: Leveraged online tools and platforms to engage with customers, process orders, and address inquiries, enhancing the digital customer experience while onsite. Education: Lansing Community College, 2014 - 2017
References Available Upon Request
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