Customer Service Team Members

*** ********** **, ******, ** ***** 770-***-**** **********@*****.***

Objective

To find a position that provides the opportunity for growth, a remote environment, and the ability to use my love and knowledge of vehicles every day.

Skills

Detail Oriented

Efficient

Organized

Resourceful

Reliable

Self-teacher/starter

Experience

Prodigy Boats – Paint prepper - 2022- Current

Prepping Boats, Motors, and Parts for paint (tape, mask, etc.)

Using Tools To DA/ Sand Boats

Performing quality inspections of welds before paint

Coordinating with the Painter on priority jobs and assisting as needed. Must be able to multi-task/shift priorities when needed.

Toyota – Detailer - 2021-2022

Clean, wax, polish, refurbish and detail vehicles that were collision damaged, as well as old and new vehicles.

Inspect finished products to ensure the highest quality service.

Understand and deliver specific customer requirements.

Maintain proper function of all service tools and equipment.

Directly report any damage to the supervising manager in a clear and timely fashion

Coordinate and arrange work effectively with team members.

Maintain excellent standards and quality of service to positively represent the organization.

Other duties as assigned.

Walmart – Unloader and Stocker - 2018-2020

Maintains inventory accuracy for the facility by binning and picking merchandise; utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities.

Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise according to company policies and procedures; and securing fragile and high shrink merchandise.

Maintains area of responsibility in accordance with company policies and procedures by handling claims and returns; zoning the area; arranging and organizing merchandise and supplies; identifying shrink and damages; and maintaining work environment according to company policies and procedures.

Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety, cleaning, and operating procedures; utilizing equipment according to company policies and procedures; setting up product displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation.

Helps ensure the proper execution of the customer inventory flow process, the maintenance of backroom standards, the correct processing of freight, and the readiness of backroom for incoming freight.

Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Cherokee Lanes – Mechanic/Front Counter – 2017-2018

Adjusts and repairs automatic pin setting and related bowling equipment. Maintains and repairs bowling lanes.

Tests relays, solenoids, transformers, electric motors, and wiring for defects. Disassembles, replaces and repairs mechanical and electrical components or parts such as bearings, coils, armatures, and wiring.

Performs preventive maintenance on equipment. Cleans and lubricates assemblies and replaces hardware such as belts, pulleys, gears, motors, and other components.

Operates hand and power tools and general testing equipment including continuity testers, ammeters, and voltmeters.

Provides guidance and instruction to assigned personnel.

Rice Chinese & Sushi – Driver – 2016-2016

Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner.

Ensure orders are delivered accurately and in good condition.

Communicate any issues or delays and resolve problems efficiently.

Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect.

Chuck’s Custom Home Audio – Installer - 2015-2016

Assist with installing home audio equipment.

Installation of TVs, sound equipment, security cameras.

Casteel Construction – Laborer - 2012-2013

Operate and care for construction equipment and machines.

Help equipment operators, carpenters, and other skilled labor when necessary.

Prep construction sites by cleaning obstacles and hazards.

Load or unload construction materials.

Put together and take apart temporary structures, such as scaffolding.

Follow instructions from supervisors.

Assist craft workers.

Ready to learn from on-the-job training when necessary.

Perform site clean-up.

Contact this candidate