Social Media Data Entry

Jessica Senra

***-** ******* ********

Bellerose NY 11426

Phone: 718-***-****

Email: *********@*****.***

Profile

Objective: Committed to delivering high quality responsive services and easily adaptable to changes with eagerness towards learning and expanding capabilities.

Skills

Filing and data archiving Organization Data Entry

Time Management Written and Verbal Communication Insurance billing Microsoft Office Excel Customer Service Expertise

Spreadsheet management Office Administration Bilingual (Spanish)

Professional Experience

Tikka Charcoal Grill, Hicksville, NY 12/2024-present Social Media Manager/Assistant Manager

• Implemented a successful social media strategy resulting in a growth system of 16,000 followers increase in less than 6 months essentially doubling business

• Developed and executed campaigns that drove significant website traffic, resulting in an 80% increase in conversions

• Produced late night events resulting in new clientele driving even more sales in with hiring DJs.

• Answered phones, made reservations, prix-fixe menus, dealt with Toast server issues, and any problems on the floor

• Consulting and coordinating with clients for larger events held in the banquet hall.

• Responsible for hiring and letting go of staff members Republic Recording Studio, Manhattan, NY 09/2021-11/2023 General Assistant

• Greeted visitors and direct them towards appropriate studios

• Tending to clientele needs and requests

• Responsible for organization of all inventory studio supplies, food, and beverage.

• Maintaining an elevated studio experience by making sure studio was clean and necessities were available and accessible.

Nationwide Mortgage Bankers, Nassau, NY 06/2020-01/2022 Loan Officers Assistant

• Assisting customers with questions or concerns while reviewing applications and printing early disclosures to mail them to applicants

• Reviews all documentation received for completeness and ensures appropriate data is entered in the company’s origination system and paperless file system

• Communicates with loan processor regarding documentation needed to process the loan and maintain effective follow up to ensure receipt of needed documents

• Assisted loan processor to gather information to clear underwriting conditions. Responded to inquirers and follow up with key individuals promptly to resolve problems. Celebrations NY, Nassau, NY 12/2016-Present

Owner/Event Planner (Self Employed Business Owner)

• Execute events from start to completion including consult with over 200 clients to date.

• Negotiating contracts, handling payment transactions, and arranging all accomodations.

• Hiring, managing, and training support staff

• Discussing all details with vendors, organizing all activities during events, ensure days progress according to schedule.

• Ability to multi-task and execute on site management, budgets, themed events, oversaw all decor, DJ entertainment etc.

Dr. Batell Office, Forest Hills, NY 01/2013-11/2016 Secretary (Front Desk receptionist)

• Served as receptionists of the medical facility by greeting customers as they enter setting them up appointments and directing them when its their turn for treatment.

• Coordinate appointments with doctor and patients schedules and make any modifications such as cancellations or date changes necessary.

• Collected payments, verified insurance, maintained accurate patient charts and files.

• Provide friendly and accurate customer service to patients as well as prospective patients seeing their comfort while in the waiting room.

• Scheduling follow-up appointment and procedure tests Martin Law Burgers Law Office, Queens Village, NY 01/2010-11/ 2013 Secretary (Desk receptionist)

• Answering and managing incoming calls and client emails

• Greeting visitors entering the office determined the nature and purpose of visit and directed them to the appropriate destination.

• Responsible for maintaining and updating filing

• Provided front-desk support and other clerical assistance as required

• Maintained appointment schedule

Education

*Queens Community College of Fine Arts (Associates degree/ graduated 05/2012)

*Bayside High School (H.S. Diploma: graduated 06/2006)

References Available Upon Request

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