Front Desk Office Manager
Resume:
Kevin D. Hobson
Apt ***
Lavista, Ne 68128
402-***-**** ********@*****.***
Objective: To obtain a full-time position where I can continue to use my service-related experience, as well as my employment background and my associate in science in Business Degree.
Education:
August 2007 to May 2008 Grace University Omaha, NE
August 2014 to May 2015 Bellevue University Bellevue, NE
Youth Ministry
August 2004 to May 2007 North Iowa Area Community College Mason City, IA
Associate in sciences business degree and general studies
August 2001-June 2004 Albert Lea Senior High School Albert Lea, MN
General Studies
Work Experience:
May 29, 2021- Present
Courtyard By Marriott Lavista Conference Center
Assistant Front Desk All Purpose Manager through March 2024 I am now the Front Office Manager.
To assist guests checking into and out of the hotel. Also, to manage guest portfolios, and rewards. To lead my team to better scores and statistics through the company and through guest relations. Also to achieve career goals. I also attend weekly staff meetings and lead monthly team meetings with my team so we may learn and grow from each other
I’m a graduate of the companies Skill Builders program.
March 10, 2021- May 27, 2021
Stay bridge Suites Omaha West
To assist guests in checking in, manage my own time, assure all guest issues are resolved, also to make sure our guests have cookies and coffee throughout the day. Also, to run end of shift and end of day reports. Keep the front desk nice and organized as well as the gift shop.
September 24, 2020 – March 2, 2021
Holiday Inn Express Suites Bellevue, Ne
Front Desk
To assist guests in checking in, manage my own time, assure all guest issues are resolved, also to make sure our guests have cookies and coffee throughout the day. Also, to run end of shift and end of day reports. Keep the front desk nice and organized as well as the gift shop.
March 10, 2020 – August 19, 2020
Onyx At Aksarben, A Seldin Community
Leasing Specialist
To assist prospective and current residents with their needs. Also, to market our property, and to help with collecting rent, and letting maintenance know of any maintenance requests.
February 06, 2019 – March 2, 2021
Candlewood Suites Bellevue, Ne
Front Desk
To assist guests checking in, manage my own time, assure all guest issues are resolved, also to assist housekeeping with laundry.
November 15, 2018 – January 14, 2019 Creighton Federal Credit Union Omaha, NE
Teller
To open and close accounts, and assist members with payments to loans and credit cards.
November 9, 2015- November 15, 2018 American National Bank Bellevue, NE
Teller 1 Bank Teller
To assist customers with making their loan payments, deposits and withdrawls out of their personal and or business accounts.
March 2015- September 2015 Securities America Omaha, NE
Rep Relations Specialist
To assist Reps with making transfers of assets, of 401k plans, and IRA’s. Check on statuses of requests for checks to be sent to clients, and make order entry’s on rep’s behalf.
August 2014- June 2017 Bag and Save Omaha, NE
Cashier
To assist customers with buying their grocery’s and making sure they have correct change, also to do other cashier duties as requested by management.
September 2013- August 2014 Pizza Hut Omaha, NE
Delivery Driver, Customer Service Rep
Deliver pizzas in a timely safe manner, to resident’s homes.
Keep dishes caught up, and boxes folded.
September 2013 to March 2014 Corner Stone Staffing Omaha, NE
Employed with Pay Flex
Assist participants with Health Care Insurance related questions.
November 2010- September 2013 First Data Resources Omaha, NE
EFTPS and Point of Sale North
EFTPS:
Take tax payments and answer questions about the EFTPS website.
Point Of Sale North:
Answer credit card terminal related questions. Assist merchants with setup of their credit card terminal. To direct caller questions to the correct departments. I also had to notate each account as to what has been done to the terminal or the account settings.
July 2013- September 2013 Buffalo wings And Rings Omaha, NE
Dish Washer
To keep dishes caught up in the back of the house.
To bring cups and plates to the front of house as needed.
To complete all closing work in back of house.
July 2010- November 2012 Pizza Hut Wing Street Bellevue, NE and Ralston NE
Delivery Driver
Deliver pizzas in a timely safe manner, to resident’s homes.
Keep dishes caught up, and boxes folded.
April 2010- January 2011 Embassy Suites LA Vista. Ne
Bellman and Front Desk
To provide excellent customer service to the number Embassy Suites in the Nation.
Bellman: See that guest’s luggage is brought into the hotel.
Take guests luggage to their rooms.
Deliver necessary guest requests to their room.
Drive the shuttle van to take guests to local attractions.
Front Desk: Check guests into the hotel.
Take Messages for guests as needed.
Arrange wake up calls.
November 2009- March 2010 Noll Human Resources Omaha, NE
TDAMERITRADE
I provided the client with up to date information on their transfers of assets, and create work items for processing.
October 2009- November 2009 Omaha Steaks Omaha, NE
Out Bound Sales Associate
To provide customers with information about current product offerings, and current specials that are running.
To place orders for the customers holiday, business and personal needs.
July 2008-October 2009 Hyatt Hotels and Resorts Reservations Center Omaha, NE
In Bound Sales Associate
To sell rooms for the Hyatt Properties Nationwide
Make reservations, corrections, and cancelations
To follow all hotel guarantee policies that goes with the separate hotel properties.
To continue to learn and understand the system that I am working on called
Reserve, and be ready for advancement when it comes.
February 2008- January 2009 Trinity United Methodist Church Ralston, NE
Children’s Ministry Coordinator
Oversee all Sunday school classes, Wednesday night activities and plan activities for Children and Adults.
Oversee the education team.
Plan Summer Vacation Bible School.
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