Armed Security United States
Resume:
JOHN GILMORE
Catonsville, Maryland 21228 Evening Phone: 443-***-****
Day Phone: 410-***-****
Email: ************@*****.***
Country of citizenship:
United States of America
Veterans' Preference:
No
Registered for Selective Service
Contact Current Employer:
Yes
AVAILABILITY
Job Type:
Permanent
Work Schedule:
Full Time
WORK EXPERIENCE
SOCIAL SECURITY ADMINISTRATION
5/2006 - Present
WOODLAWN, MARYLAND, MARYLAND US
Grade Level: GRADE 5 STEP8
Salary: 50,000 USD Per Year
Hours per week: 80HRS
DEVELOPMENT SUPPORT EXAMINER/ MENTOR /instructor
Mentored four new DSE trainees in the div 2 training mod
reviewed, analyze and complete cases in a timely manner.
provided weekly totals for trainees accurately with corrections.
As a DSE I conducted interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility to receive or continue to receiving benefits or payments for various Social Security health insurance programs, such as retirement, survivors, disability and SSI(Supplemental Security income.) In addition, we resolved discrepancies and clarified issues and made decisions for post entitlement for benefits pertaining to various aspects of Titles II, XVI, AND XVII Of the Social Security act.
I interpeted results of validation processing,identify problem areas, and recommend changes or other corrective actions to management .
I analyze undeliverable correspondence and take action to effectuate change of address and /or bank data by preparing and distributing form letters to claimants and financial institutions.
I provided technical guidance and assistance to technical and payment staff both verbally and in writing with regards to check copies, non –receipts, and stop payments.
I maintained an open line of communication with management to ensure a supervisors instruction and that deadlines are being met.
I respond to telephone calls and written inquiries from field offices, module personnel, and other ODO components for claim records, location and prepare interim replies when requested information is not immediately available.
I contact treasury by phone to eliminate multiple photocopy request.
I train and assist new Development Support Examiners as well as summer aides.
KNOWLEDGE OF SSA ORGANIZATION AND PROGRAMS :
I ANALYZED OUTPUT FROM MACADE AND USE BASIC MATH CONCEPTS TO APPROVE/DISAPPROVE NAD CHECKS.
I QUERY SYSTEMS SUCH AS PACER AND TCIS TO VERIFY FUNDS CERTIFIED, AND IF NEEDED, I INPUT STOP PAYMENT AND PROVIDE CHECK COPIES.
I remain abreast on organization alignment to ensure folders, claim material, and output are properly routed to their destinations.
I review and analyze output from the Accounts Receivable System and prepare and prepare necessary forms to clear exceptions and/or alerts. When I deem necessary, I reissue any credits via ssa 4208, which annotates PHUS records accordingly. This includes this RCLUSE, RDISP, AND CLIMEX.
I evaluate the MBR, PHUS and Sid records to resolve rep payee issues. I
I prepare and assemble continuing disability review CDR initial and follow up packages addressed to recipients and or medical providers for verification of claims information and or additional information needed to support claims determinations made by Disability Examiners (DE) . Based on DE INSTRUCTIONS, I Completed selected information on various claim forms such as ssns, recipients name or legal guardian /rep payee, addresses, dates, etc.
Paper cases are properly filed in sequential order by location.
ABILITY TO PERFORM CLERICAL DUTIES :
I maintained various hold files by assisting with the request of claim files and related medical and work material. I secure systems queries such as PCACS to ensure timely and proper actions is taken on all actions pending in the holding files .
I utilize PCACS to request folders from the mega site, cave, and district offices.
I assist in the module in process by reading in folders, creating acres, creating labels, and determining what job function receives the incoming mail. ALSO, I screened incoming folders and material for alms, refiles, and age 59 / misrouted folders in order to route material to the proper destinations (district office, Program service center office of hearings and appeals)
I conducted exhaustive searches to determine the location of missing claim folders and determine whether reconstruction procedures or further intensive searches are necessary.
I associate, examine, classify, control and distribute correspondence and claims material via automation tools such as paperless.
In an effort to assist other job functions I examine claim folders to determine addresses, representative payee involvement, multiple account numbers, type and status of payment so that appropriate notices may be sent to current and former payees.
ABILITY TO USE PERSONAL COMPUTERS :
I consistently use paperless to complete CCE assignments and control paperless acres.
I ensure case material is scanned a properly associated with all ssns involved using consolidating indexing.
I have working knowledge of Microsoft word, Microsoft Excel, and Microsoft PowerPoint.
TRAINING MOD EXPERINCE :
I VOLUNTEERED TO MENTOR FOUR DSE’S WHILE IN THE TRAINING MOD AREA.
I COMPLETED REVIEWS SHEETS, ANALYSIS SHEETS AND CASE BREAK SHEETS FOR TRAINEES IN A TIMELY MANNER EACH WEEK.
I also completed monthly case break sheets for trainees.
(Contact Supervisor: Yes, Supervisor's Name: Valerie Smallwood, DSE Supervisor's Phone: 410-***-****)
PARAGON SYSTEMS INC.
10/2005 - 6/2006
CHANTILLY, VIRGINIA US
Salary: 30000 USD Per Year
Hours per week: 36.75
SECURITY OFFICER
maintain an elevated level of security at the security west complex.
Patrol the facility on foot and by vehicle.
checked building passes on a daily basis.
inspect bags, brief cases, backpacks upon entry with x-ray machine and magnetometer.
be aware of any suspicious activity inside compound. (Contact Supervisor: Yes, Supervisor's Name: CAPT B HARPER, Supervisor's Phone: 410-***-****)
U S PROTECT SECURITY
7/2002 - 7/2005
WOODLAWN, MARYLAND US
Salary: 30000 USD Per Year
Hours per week: 36.75
SECURITY OFFICER
secure high-level government buildings i.e annex and altimeter.
scan and inspect bags, brief cases and clothing upon entering the building.
patrol complex on a 24hr basis.
provide security for high level officials ie.MS ALMA POWELL.
Ability to deal with any situation. (Contact Supervisor: Yes, Supervisor's Name: L. WARREN, M HOFFMAN, M JACOBS, Supervisor's Phone: 301-***-****)
T ROWE PRICE
8/2001 - 6/2002
BALTIMORE, MARYLAND US
Salary: 22000 USD Per Year
Hours per week: 40
DISTRIBUTION CLERK
run daily reports for various department staffs throughout the organization.
distribute reports throughout the day to stock brokers.
distribute reports in an expeditious manner.
Ability to adapt to any procedure changes that would occur.
Aquired the knowledge of several office tools such as teletype equipment fax machines copiers, crt terminals, software i.e windows 95,97,98, 2000 and excel. (Contact Supervisor: Yes, Supervisor's Name: TYRONE WILSON, Supervisor's Phone: 1-800-***-****)
Thompson Prometric learning systems
3/2000 - 11/2001
woodlawn, Maryland US
Salary: 22000 USD Per Year
Hours per week: 40
Test Center Administrator /Customer Care Rep
answer customer calls for appointments for professional licensure tests.
maintain required paperwork, credit and personal check information for customers
maintain departmental call volume and call standards
open ad close testing center.
Attained knowledge of test center identification processing, created weekly work schedule for the center.
Ability to effectively handle test scheduling problems.
knowledge excel, windows and candidate processing. (Contact Supervisor: Yes, Supervisor's Name: PAT ADYEMO /M ROBINSON /BONNIE HUDDLER, Supervisor's Phone: 1-336-***-****)
RIOJAS ENTERPRISES / SSA ADMINISTRATION
8/1998 - 12/2000
WOODLAWN, MARYLAND US
Salary: 20000 USD Per Year
Hours per week: 40
FILE SUPPORT CLERK
knowledge of SSA Medicare /Medicaid files.
Ability to determine which ssa claims files are active or non-active, approved or disapproved.
Scanned and sequenced 700 folders daily in pcacs mod.
Shipped folders upon request to other ssa offices when needed.
knowledge of cmputers, printers, faxe machines software ie. wordperfect5.0,5.1, Dbase 1, xxs, microsoft excel, microfiche, teletypewriter, I.B.M 4331-2, netscape windows 95,97,98 and DOS. (Contact Supervisor: Yes, Supervisor's Name: SAMM TIMMS /DREECE GREEN, Supervisor's Phone: 410-***-****)
MARYLAND STATE POLICE LICENSING DIV/WESTERN TEMPS
10/1994 - 9/1996
WOODLAWN, MARYLAND US
Salary: 5000 USD Per Year
Hours per week: 40
RECEPTIONIST/FILE CLERK/SECURITY
answer a multiline phone system and transfer calls to appropriate departments.
prepare information packets for detective licenses and security guards.
file 200 to 300-machine guns and handguns records numerically daily.
provide security id badges for access to the building and locked doors. (Contact Supervisor: Yes, Supervisor's Name: FSGT B. SHAW BELINDA BROWN, Supervisor's Phone: 410-***-****)
MARYLAND DEPT OF MENTAL HEALTH AND HYGIENE/WESTERN TEMPS
8/1994 - 10/1994
BALTIMORE, MARYLAND US
Salary: 4.50 USD Per Hour
Hours per week: 35
DATA ENTRY CLERK
To enter 100 medicaid and medicare files into computer terminal quickly and accurately. (Contact Supervisor: Yes, Supervisor's Name: MACY BECK/JOAN MCRAY, Supervisor's Phone: 410-***-****)
EDUCATION
PROGRAMMING SYSTEMS INSTITUTE
BALTIMORE, Maryland US
Vocational - 7/1988
675 HRS Semester Hours
Major: COMPUTER PROGRAMMING
Minor: DATA ENTRY
GPA: 2.0 out of 2.5
LAKE CLIFTON SR HIGH
BALTIMORE, MARYLAND US
High School or equivalent - 6/1983
22 Quarter Hours
Major: BUSINESS MGT
Minor: BUS MARKETING
GPA: 1.5 out of 2.0
Relevant Coursework, Licensures and Certifications:
Programming Systems Institute Inc. Completed 675 course hrs Diploma received july 14,1988.
JOB RELATED TRAINING
Programming Systems Institute Inc. Completed 675 course hrs Diploma received july 14 1988.
LANGUAGES
English
Spoken:
Advanced
Written:
Advanced
Read:
Advanced
AFFILIATIONS
N/A
N/A
PROFESSIONAL PUBLICATIONS
N/A
REFERENCES
JOHN ROBINSON
SSA ADMINISTRATION
CLAIMS
Phone Number:
Reference Type:
Personal
ERIC K. JEFFERSON
MD DEPT OF CORRECTIONS
CORRECTIONAL OFFICER
Phone Number:
Reference Type:
Professional
RON RUDISILL
SELF EMPLOYED
CEO RONS LANDSCAPING
Phone Number:
Reference Type:
SEAN BALSER
Personal
ASSISSTANT ASSOCIATE COMMISSIONER/FRONT OFFICE OCO ODO
ADDITIONAL INFORMATION
Typing speed 25-35 wpm.
Used SSA Printers, fax machines,projectors for mentoring and teaching of the web based 4208 treasury tool .
Knowledge of the following software windows,95,97,98, D base1,jcl,mvs,Cobol, rpg11, Itt controller,faxe, teletype,scanners, calculators, Internet explorer office 97 mocha and Dos. Microsoft word 5.0,5.1, Netscape navigator and excel.
File distribution sequential, numerical and Medicaid/Medicare data entry.
Folder processing for pcacs in the mega site building .
Test Center administrator Thompson Prometric.
Filed 100 or more folders for md state police licensing div.
Contact this candidate