Medical Assistant Front Desk

Kenisha Sutherland

Arlington, TX ***** Email: *****************@*****.*** 601-***-****

Profile

Certified Phlebotomist, Medical Assistant and NCT, experienced in blood sample testing and collection. Instrumental in performing venipuncture, injections, immunizations, and patient intake. Taking and processing X rays. I am seeking to use my strong knowledge of Clinical and Phlebotomy practices to secure a challenging position as a Healthcare Professional.

Experience

Medical Assistant, Spine & Pain 09/23-Current

Schedule appointments with Physican

Escort patients to exam room

Call and confirm appointment times and dates

Collect and prepare laboratory specimens

Obtain patient history

Taking patients vital signs

Administrated medication per MD

Medical Office/Front Desk Assistant, sethlabs 3/2021 – 7/2023

Escorts patients to exam rooms.

Assist patients in patient flow through the clinic.

Prepare exam rooms and instruments for examination and aid physicians during treatment and exam.

Observes, records and reports patient's condition and reaction to drugs and treatments to physician.

Check appointment schedule with physician's patient schedule.

Responds to and refers to incoming phone calls.

Schedules all appointments with physician

Assists in maintaining and reviewing patient records, and pertinent information.

CERTIFIED NURSING ASSISTANT, Canton Manor 05/2018 – 03/2021

Provide and assist with physical care of patients which will include but not limited to bathing, oral hygiene, grooming, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation and range of motion.

Responsible for real-time documentation of patient care and observations

Communicate timely with the Licensed Nurse any observed or perceived changes in patient’s condition or behavior.

Assist in the dining process by preparing patients for meals; serves and collects trays, assists in setting up and feeding residents, serves refreshments. Completes meal assessment and records oral intakes accurately.

Responsible for patient transport to scheduled therapy appointments.

Responsible for timely response to call lights and providing appropriate response or service

Education

Velma Jackson High School Grad 2014

Holmes Community College 2014-2016

CCI Training Center Oct. 2022-Sept. 2023

Skills & Abilities

Communication skills

Customer service

EMRs

Office Admin.

Medical Terminology

Attention to detail

Clinical Skills

Vital signs

Computer skills

Medical Records

Phlebotomy

Scheduling

Certifications

GRAD DATE 9/2023

CLINICAL MEDICAL ASSISTANT WITH LIMITED RADIOLOGY

CCI TRAINING CENTER ARLINGTON TX

03/23

NHA CERTIFIED PHLEBOTOMY TECHNICIAN

06/2023

NHA CERTIFIED CLINICAL MEDICAL ASSISTANT

02/2023

AHA BLS FOR HEALTHCARE PROVIDERS

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