CIARRA TURNQUIST
**** * ******* **. ********, AZ 85139 480-***-****
**********@*****.***
I am a self-motivated and driven individual seeking a position as a Behavioral Health Technician. I am looking to obtain full time employment in a career that both challenges me and encourages me to grow and adapt, not only in my position but also as a person. I am computer proficient and have excellent communication skills. I truly enjoy providing guidance and being a positive role model for others. I possess the ability to establish and maintain solid and professional relationships with my clients while providing guidance, safety, stability and direction. Determined to find a position that is dedicated to improving the well-being of those in need.
JANUARY 2021-SEPTEMBER 2023
BEHAVORIAL HEALTH TECHNICIAN /RESIDENTIAL ASSISTANT
SPENT TIME WITH CLIENTS DAILY PRESENTING MYSELF RELATABLE TO THEM BEING A RECOVERING ADDICT AS WELL. RAN GROUPS DAILY ON DIFFERENT TOPICS AS ELL AS ASSURRED THEY WERE GOING TO MANDATORY MEETINGS AND APPOINTMENTS. CONDUCTED UA/BAC ANALYSIS AS NEEDED. TYPED DAILY REPORTS AND CHECK INS ON ALL CLIENTS. TRAINED IN KIPU APP FOR CLIENTS. TRAINED ON INTAKES AS WELL.
JUNE 2020 – DEC. 2021
CUSTOMER SERVICE REPRESENTATIVE, auto glass shop
Provided excellent customer service. Answered incoming calls. Primary point of contact for customers. High volume data entry . Processed insurance claims. Scheduled appointments for repairs.
OCT. 2019 – APR. 2020
BEHAVORIAL HEALTH TECHNICIAN, care & dignity (group home)
Data entry (Client profile update/input). Provided daily reports on Client. Conducted daily med count as well as med distribution (twice daily). Provided transport for Clients to and from necessary appointments. Supported Client treatment plans & discussed progress toward goals. Provided guidance, positive role modeling, and a safe/supportive environment for the Client. De-escalated tensions or situations that arose within the home. Provided emotional and mental support to Clients in times of need.
SEPT. 2018 – AUG. 2019
HOUSE MANAGER, camelback recovery house
Organized and held weekly house meetings with Clients. Conducted UA/BAC Analysis on Clients as needed. Provided transport for Clients to and from necessary appointments. Ensured Clients were attending their mandatory meetings/appointments (Therapy, AA/NA Meetings, etc.). Provided emotional and mental support to Clients when needed. Data entry (Updated Client’s weekly reports/assessments.). Shopped and prepared meals for the Clients. Established and maintained solid professional relationships with Clients.
MAY 2010
HIGH SCHOOL DIPLOMA, corona del sol high school
•Stress Management
•Teamwork Orientation
•Crisis Intervention
•Mental Health Advocate
•Treatment/Goal Planning
•Case Management
CERTIFICATIONS
•CPR
•FIRST AID